bsod on shutdown II

payhel

Member
Member
Messages
28
I have had an ongoing thread, on this forum, for a month or more regarding stop screens only when shutting down from the power button from Settings on the charms screen. I will jump to the point w/o much preliminary info as you can read, under the user name "payhel", all that I have done to this point.

Generally, I would update a driver, uninstall some software, reinstall a driver, re-seat a piece of hardware, replace a piece of hardware and the stop screens would go away for a week or two, then bam, a stop screen, on shutdown, out of nowhere. I have run the verifier, all of Dell's diagnostic scans, and finally Dell support gave up and claims it is a Microsoft problem.

While browsing the tutorials here on the forum, today, I downloaded the "force shut down button" and installed it. Used the button and the computer shutdown w/o a stop screen. Also, when I shutdown the computer normally, no stop screen. I have had no stop screens since the install of the button. My question is, what does the eightforums "force shut down button" do that the regular win 8 power button does not? And why would the use of the eightforums shut down button stop the persistent stop screens from happening during a regular win 8 shutdown? Can the stop screen problem be parsed out from differences between the two different shutdowns?
 

My Computer

System One

  • OS
    Win 8 upgrade from win 7
    System Manufacturer/Model
    Dell M6600
    CPU
    i7
    Motherboard
    Intel
    Memory
    16gb
    Graphics Card(s)
    Nvidia
Where did you get the "Force Shutdown" thing from? Please provide a link to the post where it is.
The forced shutdown may crash an application when shutting down. If this is the application that causes the BSOD's, then it may be forced to crash before it can crash other components.

Yes, it may be possible to parse it out from the 2 different shutdowns.
I'd suggest that you contact a moderator to move this post back with the rest of your posts, and that way others can see this situation and assist you in figuring out what's causing this.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

My Computer

System One

  • OS
    Win 8 upgrade from win 7
    System Manufacturer/Model
    Dell M6600
    CPU
    i7
    Motherboard
    Intel
    Memory
    16gb
    Graphics Card(s)
    Nvidia
Stop screen is the same as BSOD.
The Blue Screen Of Death refers to the blue background, the Stop Code designates the error that caused the system to crash.

Check the setting for your power button.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64/ Windows 7 Ult x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    76~2.0
    CPU
    Intel Core i5-3570K 4.6GHz
    Motherboard
    GIGABYTE GA-Z77X UD3H f18
    Memory
    8GB (2X4GB) DDR3 1600 CORSAIR Vengeance CL8 1.5v
    Graphics Card(s)
    Sapphire HD 7770 Vapor-X 1GB DDR5
    Sound Card
    Onboard VIA VT2021
    Monitor(s) Displays
    22" LCD Dell SP2208WFP
    Screen Resolution
    1680x1050
    Hard Drives
    Samaung 840Pro 128GB, Seagate 500GB SATA2 7200rpm 32mb, Seagate 1TB SATA2 7200rpm 32mb,
    PSU
    Corsair HX650W
    Case
    Cooler Master Storm Scout
    Cooling
    Corsair H80 w/Noctua NF P12 12cm fan, case fans 2X14cm
    Keyboard
    Logitech Wave
    Mouse
    CM Sentinel
    Internet Speed
    Abysmal
    Browser
    Opera Next
    Other Info
    Dell Venue 8Pro: Baytrail Z3740D, 2GB Ram, 64GB HDD, 8" IPS Display 1280 x 800, Active Stylus.
    Haswell laptop: HP Envy 17t-j, i7-4700MQ, GeForce 740M 2GB DDR3, 17.3" Full HD 1920x1080, 16GB RAM, Samsung 840 Pro 128GB, 1TB Hitachi 7200 HDD,
    Desktop: eSATA ports,
    External eSATA Seagate 500GB SATA2 7200rpm,
There appears to be two different colored screens, the usual dark blue screen with a stop code, then the one I have been getting a powder blue screen no code just a goofy sad faced emoticon and a statement that the computer has encountered an error and will restart. I read where someone was calling it a stop screen which seemed appropriate.

Yes, I have turned off hybrid and the thing is shutting down in about 3 to 7 seconds w/o the powder blue screen. I have been here before, for a couple of weeks at a time, then back comes the screens. However, the thing seems to be shutting down with much less effort and way faster than ever before. So, will mark it solved if I get 3 weeks of proper shutdown.
 
Last edited:

My Computer

System One

  • OS
    Win 8 upgrade from win 7
    System Manufacturer/Model
    Dell M6600
    CPU
    i7
    Motherboard
    Intel
    Memory
    16gb
    Graphics Card(s)
    Nvidia
Goofy blue screen is the "new" BSOD for Win8, the darker blue screens are from Win7 and earlier

A BSOD is also known by many other names:
- Blue Screen of Death (hence the BSOD acronym)
- STOP error
- Crash dump
- Memory dump
- Bug Check
- BCCode
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Thanks for taking the time to explain your take on the infamous screens of death. I used your site when I was continually running the verifier and was the first place I found PxH1pa64.sys and how to neutralize it. I ended up having to track it down in the registry and deleting it in a low filter to get my blu-ray back.

This is the 3rd day after un-checking the hybrid shutdown and still no stop screens. The computer seems to shutdown effortlessly. If this is the fix it may be worth some discussion on a first when the stop screen appears.

Thanks again for the info and the very good troubleshooting site.
 

My Computer

System One

  • OS
    Win 8 upgrade from win 7
    System Manufacturer/Model
    Dell M6600
    CPU
    i7
    Motherboard
    Intel
    Memory
    16gb
    Graphics Card(s)
    Nvidia
Update from Nov2012: Since un-checking the Win 8 hybrid shutdown option in November I have not had one single BSOD. May be a good to deselect the option prior to initiation of any BSOD troubleshooting. It would have saved me a month.
 

My Computer

System One

  • OS
    Win 8 upgrade from win 7
    System Manufacturer/Model
    Dell M6600
    CPU
    i7
    Motherboard
    Intel
    Memory
    16gb
    Graphics Card(s)
    Nvidia
Isn't this a workaround though? You'd wand to be able to use a Windows feature.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    i7 4770
    Motherboard
    Z87 Pro4
    Memory
    16GB
    Graphics Card(s)
    7950
First off, although these are traumatic problems to those experiencing them, they really aren't all that common. BSOD's actually don't occur that often, and aren't a problem for most computer users.

Secondly, this was a problem back when Win8 first came out. Since the problem was discovered it appears that it's been fixed. I may have seen 1 hybrid shutdown issue over the last 6 months.

Lastly, this was a workaround. If you don't need/want the feature, there's no problem with disabling it. And, if you do need it, will you get rid of Win8 just because of this one error (especially in it's infancy?)?
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
First off, although these are traumatic problems to those experiencing them, they really aren't all that common. BSOD's actually don't occur that often, and aren't a problem for most computer users.

Secondly, this was a problem back when Win8 first came out. Since the problem was discovered it appears that it's been fixed. I may have seen 1 hybrid shutdown issue over the last 6 months.

Lastly, this was a workaround. If you don't need/want the feature, there's no problem with disabling it. And, if you do need it, will you get rid of Win8 just because of this one error (especially in it's infancy?)?

I'm probably speaking from frustration as I'm experiencing this issue off a fresh install on a new build. I just wanted to know what hte prevailing thoughts on the issue were and you have answered that quite well so thank you. I will stick with 8 and just keep hybrid boot disabled.

Link to my issue - http://www.eightforums.com/bsod-crashes-debugging/27934-system-service-exception-error-shutdown.html
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    i7 4770
    Motherboard
    Z87 Pro4
    Memory
    16GB
    Graphics Card(s)
    7950

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
I've been doing BSOD analysis on the web since around 2005 and I see more BSOD's than most people through this.
I work at a PC repair shop and don't see many BSOD's there, despite seeing 40 to 50 computers a week.

Please provide this information so we can provide a complete analysis: http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html

Thanks. If you click my link in the previous post you will see I have posted all of that information. It's a link to this very forum and I have followed the link you have provided.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    i7 4770
    Motherboard
    Z87 Pro4
    Memory
    16GB
    Graphics Card(s)
    7950
I understand that you've posted stuff over in the other post, but I'm not going to steal the focus from JustATest
I get very upset when someone jumps into a topic I'm working and takes it in another direction.

Please continue to follow up with JustATest and take his advice.

This is just my opinion and it in no way is a reflection on JustATest's work - it's merely another opinion.

****************************************
You have 3 hard drives - what is the make/model/wattage and age of your power supply.

SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:
1) That the SSD firmware is the latest available for the SSD
2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to.

Intel Smart Connect Device drivers aren't installed. Please download and install the latest/Win8 compatible version

I have doubts about RainMeter but haven't seen any recent issues with it. It's your call to uninstall it in order to test it (if you'd like).

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

MBfilt64.sys Thu Jul 30 23:40:32 2009 (4A7267B0)
Realtek HiDefinition Audio driver (file labelled as Creative Audio Driver)
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Mon Jul  8 05:07:06.244 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\070813-6312-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 2:22:30.878[/B]
Probably caused by :[B]win32k.sys ( win32k!DrvUpdateGraphicsDeviceList+fffffffffff8fe9f )[/B]
BugCheck [B]3B, {c0000005, fffff802f65183d0, fffff8800909ec10, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff802f65183d0, Address of the instruction which caused the bugcheck
Arg3: fffff8800909ec10, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]0x3B_win32k!DrvUpdateGraphicsDeviceList[/B]
CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3399[/B]
  BIOS Version                  P1.50
  BIOS Release Date             06/25/2013
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jul  7 14:00:51.317 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\070813-6218-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 0:00:48.948[/B]
Probably caused by :[B]win32k.sys ( win32k!DrvUpdateGraphicsDeviceList+fffffffffff8fe9f )[/B]
BugCheck [B]3B, {c0000005, fffff802224b93d0, fffff88003166c10, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff802224b93d0, Address of the instruction which caused the bugcheck
Arg3: fffff88003166c10, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]0x3B_win32k!DrvUpdateGraphicsDeviceList[/B]
CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3399[/B]
  BIOS Version                  P1.20
  BIOS Release Date             05/08/2013
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jul  7 13:19:25.046 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\070813-5843-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 0:06:34.675[/B]
Probably caused by :[B]win32k.sys ( win32k!DrvUpdateGraphicsDeviceList+fffffffffff8fe9f )[/B]
BugCheck [B]3B, {c0000005, fffff8005ad233d0, fffff8800bd6bc10, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8005ad233d0, Address of the instruction which caused the bugcheck
Arg3: fffff8800bd6bc10, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]0x3B_win32k!DrvUpdateGraphicsDeviceList[/B]
CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3399[/B]
  BIOS Version                  P1.20
  BIOS Release Date             05/08/2013
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jul  7 13:12:00.655 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\070813-5937-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 0:01:41.284[/B]
Probably caused by :[B]win32k.sys ( win32k!DrvUpdateGraphicsDeviceList+fffffffffff8fe9f )[/B]
BugCheck [B]3B, {c0000005, fffff80048d143d0, fffff880075c4c10, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80048d143d0, Address of the instruction which caused the bugcheck
Arg3: fffff880075c4c10, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]0x3B_win32k!DrvUpdateGraphicsDeviceList[/B]
CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3399[/B]
  BIOS Version                  P1.20
  BIOS Release Date             05/08/2013
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jul  7 13:09:58.214 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\070813-6343-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 0:00:59.845[/B]
Probably caused by :[B]win32k.sys ( win32k!DrvUpdateGraphicsDeviceList+fffffffffff8fe9f )[/B]
BugCheck [B]3B, {c0000005, fffff8024332b3d0, fffff880087edc10, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8024332b3d0, Address of the instruction which caused the bugcheck
Arg3: fffff880087edc10, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]0x3B_win32k!DrvUpdateGraphicsDeviceList[/B]
CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3399[/B]
  BIOS Version                  P1.20
  BIOS Release Date             05/08/2013
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Mon Jul  8 05:07:06.244 2013 (UTC - 4:00)**************************
[COLOR=RED][B]MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)[/B][/COLOR]
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
speedfan.sys                Sat Dec 29 15:59:35 2012 (50DF59B7)
ksaud.sys                   Thu Jan 24 23:22:43 2013 (51020893)
e1d63x64.sys                Tue Feb 26 19:23:53 2013 (512D5219)
dump_storahci.sys           Fri Mar  1 21:15:44 2013 (513160D0)
atikmpag.sys                Thu Mar 28 21:09:45 2013 (5154E9D9)
atikmdag.sys                Thu Mar 28 22:27:04 2013 (5154FBF8)
RTKVHD64.sys                Fri Mar 29 09:40:06 2013 (515599B6)
[/font]
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=speedfan.sys
http://www.carrona.org/drivers/driver.php?id=ksaud.sys
e1d63x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
I understand that you've posted stuff over in the other post, but I'm not going to steal the focus from JustATest
I get very upset when someone jumps into a topic I'm working and takes it in another direction.

Please continue to follow up with JustATest and take his advice.


This is just my opinion and it in no way is a reflection on JustATest's work - it's merely another opinion.

I understand that this would be upsetting but as you will have seen in the thread it appears the information for a resolution had run dry. This thread appeared to present a very similar issue to the one I have and I wanted to know what the prevailing feeling was with errors like these. I value your input on the matter.

****************************************
You have 3 hard drives - what is the make/model/wattage and age of your power supply.

My build is:

CPU: i7 4770
GPU: Gigabyte HD7950 OC
MB: ASRock Z87-PRO4
ODD: Samsung SH-224DB 24x
SSD: Samsung 840 Series 250GB
HDD: Samsung SpinPoint FS 1TB HD103SJ (x2)
PSU: Corsair HX-650 V2 PLUS Gold
RAM: Corsair Vengeance CMZ8GX3M1A1600C9 (1x8GB) DDR3
Sound: Creative USB Sound Blaster Recon 3D

SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:
1) That the SSD firmware is the latest available for the SSD
2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to.

I'm searching for the ssd firmware. I have installed the audio, inf and lan drivers from this page - ASRock > Z87 Pro4. I am not sure what the storage controller drivers are.

Intel Smart Connect Device drivers aren't installed. Please download and install the latest/Win8 compatible version

I have doubts about RainMeter but haven't seen any recent issues with it. It's your call to uninstall it in order to test it (if you'd like).

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

MBfilt64.sys Thu Jul 30 23:40:32 2009 (4A7267B0)
Realtek HiDefinition Audio driver (file labelled as Creative Audio Driver)
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Mon Jul  8 05:07:06.244 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\070813-6312-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 2:22:30.878[/B]
Probably caused by :[B]win32k.sys ( win32k!DrvUpdateGraphicsDeviceList+fffffffffff8fe9f )[/B]
BugCheck [B]3B, {c0000005, fffff802f65183d0, fffff8800909ec10, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]SYSTEM_SERVICE_EXCEPTION (3b)[/URL]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff802f65183d0, Address of the instruction which caused the bugcheck
Arg3: fffff8800909ec10, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]0x3B_win32k!DrvUpdateGraphicsDeviceList[/B]
CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3399[/B]
  BIOS Version                  P1.50
  BIOS Release Date             06/25/2013
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jul  7 14:00:51.317 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\070813-6218-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 0:00:48.948[/B]
Probably caused by :[B]win32k.sys ( win32k!DrvUpdateGraphicsDeviceList+fffffffffff8fe9f )[/B]
BugCheck [B]3B, {c0000005, fffff802224b93d0, fffff88003166c10, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]SYSTEM_SERVICE_EXCEPTION (3b)[/URL]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff802224b93d0, Address of the instruction which caused the bugcheck
Arg3: fffff88003166c10, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]0x3B_win32k!DrvUpdateGraphicsDeviceList[/B]
CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3399[/B]
  BIOS Version                  P1.20
  BIOS Release Date             05/08/2013
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jul  7 13:19:25.046 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\070813-5843-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 0:06:34.675[/B]
Probably caused by :[B]win32k.sys ( win32k!DrvUpdateGraphicsDeviceList+fffffffffff8fe9f )[/B]
BugCheck [B]3B, {c0000005, fffff8005ad233d0, fffff8800bd6bc10, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]SYSTEM_SERVICE_EXCEPTION (3b)[/URL]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8005ad233d0, Address of the instruction which caused the bugcheck
Arg3: fffff8800bd6bc10, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]0x3B_win32k!DrvUpdateGraphicsDeviceList[/B]
CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3399[/B]
  BIOS Version                  P1.20
  BIOS Release Date             05/08/2013
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jul  7 13:12:00.655 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\070813-5937-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 0:01:41.284[/B]
Probably caused by :[B]win32k.sys ( win32k!DrvUpdateGraphicsDeviceList+fffffffffff8fe9f )[/B]
BugCheck [B]3B, {c0000005, fffff80048d143d0, fffff880075c4c10, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]SYSTEM_SERVICE_EXCEPTION (3b)[/URL]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80048d143d0, Address of the instruction which caused the bugcheck
Arg3: fffff880075c4c10, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]0x3B_win32k!DrvUpdateGraphicsDeviceList[/B]
CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3399[/B]
  BIOS Version                  P1.20
  BIOS Release Date             05/08/2013
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jul  7 13:09:58.214 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\070813-6343-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 0:00:59.845[/B]
Probably caused by :[B]win32k.sys ( win32k!DrvUpdateGraphicsDeviceList+fffffffffff8fe9f )[/B]
BugCheck [B]3B, {c0000005, fffff8024332b3d0, fffff880087edc10, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]SYSTEM_SERVICE_EXCEPTION (3b)[/URL]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8024332b3d0, Address of the instruction which caused the bugcheck
Arg3: fffff880087edc10, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]0x3B_win32k!DrvUpdateGraphicsDeviceList[/B]
CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3399[/B]
  BIOS Version                  P1.20
  BIOS Release Date             05/08/2013
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Mon Jul  8 05:07:06.244 2013 (UTC - 4:00)**************************
[COLOR=RED][B]MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)[/B][/COLOR]
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
speedfan.sys                Sat Dec 29 15:59:35 2012 (50DF59B7)
ksaud.sys                   Thu Jan 24 23:22:43 2013 (51020893)
e1d63x64.sys                Tue Feb 26 19:23:53 2013 (512D5219)
dump_storahci.sys           Fri Mar  1 21:15:44 2013 (513160D0)
atikmpag.sys                Thu Mar 28 21:09:45 2013 (5154E9D9)
atikmdag.sys                Thu Mar 28 22:27:04 2013 (5154FBF8)
RTKVHD64.sys                Fri Mar 29 09:40:06 2013 (515599B6)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=speedfan.sys
http://www.carrona.org/drivers/driver.php?id=ksaud.sys
e1d63x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys

Thanks for your help. I'm installing the Intel Smart Connect Driver and might remove rainmeter if all else fails and see if that works.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    i7 4770
    Motherboard
    Z87 Pro4
    Memory
    16GB
    Graphics Card(s)
    7950
The computer works well since un-checking the hybrid mode and I do not have the time to pursue the problem.
 

My Computer

System One

  • OS
    Win 8 upgrade from win 7
    System Manufacturer/Model
    Dell M6600
    CPU
    i7
    Motherboard
    Intel
    Memory
    16gb
    Graphics Card(s)
    Nvidia
Thanks payhel! I'm sorry for posting another person's issues in your topic and hope you understand.
I'll continue to monitor this topic for any responses/requests from you.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Update from Nov2012: Since un-checking the Win 8 hybrid shutdown option in November I have not had one single BSOD. May be a good to deselect the option prior to initiation of any BSOD troubleshooting. It would have saved me a month.

Thanks for that payhel. I'll stick to this as well too for now.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    i7 4770
    Motherboard
    Z87 Pro4
    Memory
    16GB
    Graphics Card(s)
    7950
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