Windows 8 and 8.1 Forums

Intermittent BSOD

  1. #1

    Posts : 5
    Windows 8

    Intermittent BSOD

    Hi, about a year ago I have put together this system and installed Windows 7 on it. Soon after that it started BSOD about once a week. Since I have a Vertex SSD in the system and have heard about it could possibly cause some BSOD once in a while, I didn't think too much of it. But it felt like the BSOD were getting more and more frequent. Sometimes I would get a few in a row, but sometimes it could be stable for more than a week.

    Fast forward to two month ago, I purchased the Samsung 840 SSD intending to use it as the boot drive so I can eliminate these annoying BSOD. I installed Windows 8 on the SSD and the BSOD were still there!

    Please help me pinpoint the cause of these BSODs! I have run mem_test86 for 11 hours with no error.

    One more thing I've noticed is that, a lot of the time the extensions or even the web pages in Chrome would mysteriously crash. For the extensions, sometimes it is not possible to relaunch them again.
    Last edited by zoire; 17 Dec 2012 at 22:44.

      My System SpecsSystem Spec

  2. #2

    Posts : 634
    Windows 8.1 professional x64 + WMC
      My System SpecsSystem Spec

  3. #3

    Posts : 5
    Windows 8

    okay, i just came through a crazy fit of BSODs when i tried to wake my computer from sleep! I had to restart it more than 3 times to get the desktop. Twice it was BSOD when i was logging in, once it couldnt even get past the windows 8 logo!
    And even now, when i opened my Chrome browser, all webpages crashed and reloading them doesn't show anything.

    Attaching dumps... I enabled driver verifier yesterday...
      My System SpecsSystem Spec

  4. #4

    Posts : 634
    Windows 8.1 professional x64 + WMC

    Run this
    RAM - Test with Memtest86+ - Windows 7 Forums
    do this overnight
    errors might be detected after 8 passes

    which antivirus do you have?

    ********************************************************************************                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Use !analyze -v to get detailed debugging information.
    BugCheck 50, {fffff8801a956ba0, 1, fffff8016cc3a744, 0}
    Could not read faulting driver name
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : memory_corruption
    Followup: memory_corruption
    3: kd> !analyze -v
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arg1: fffff8801a956ba0, memory referenced.
    Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
    Arg3: fffff8016cc3a744, If non-zero, the instruction address which referenced the bad memory
    Arg4: 0000000000000000, (reserved)
    Debugging Details:
    Could not read faulting driver name
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff8016cbc6168
    GetUlongFromAddress: unable to read from fffff8016cbc61f8
     fffff8801a956ba0 Nonpaged pool
    fffff801`6cc3a744 4c89bc24c0012000 mov     qword ptr [rsp+2001C0h],r15
    PROCESS_NAME:  System
    TRAP_FRAME:  fffff8801a756850 -- (.trap 0xfffff8801a756850)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000010802102 rbx=0000000000000000 rcx=fffffa800a5cf040
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff8016cc3a744 rsp=fffff8801a7569e0 rbp=0000000000000001
     r8=00000000000c00e1  r9=000000000000002f r10=00000000000000ff
    r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    fffff801`6cc3a744 4c89bc24c0012000 mov     qword ptr [rsp+2001C0h],r15 ss:0018:fffff880`1a956ba0=????????????????
    Resetting default scope
    LAST_CONTROL_TRANSFER:  from fffff8016ca58e4d to fffff8016c8ea740
    fffff880`1a756668 fffff801`6ca58e4d : 00000000`00000050 fffff880`1a956ba0 00000000`00000001 fffff880`1a756850 : nt!KeBugCheckEx
    fffff880`1a756670 fffff801`6c925e1f : 00000000`00000001 fffff880`1a956ba0 fffffa80`0a5d0b00 00000000`0013008b : nt! ?? ::FNODOBFM::`string'+0x3256b
    fffff880`1a756710 fffff801`6c8e81ee : 00000000`00000001 fffffa80`0a5cf040 ffff2a75`f6d70900 fffff880`1a756850 : nt!MmAccessFault+0x54f
    fffff880`1a756850 fffff801`6cc3a744 : fffff8a0`019071d0 00000000`00000003 00000000`00000005 fffff8a0`019071e0 : nt!KiPageFault+0x16e
    fffff880`1a7569e0 fffff801`6cc3b263 : fffffa80`0a5cf000 00000000`00000000 fffffa80`0a5cf040 fffffa80`0a5cf040 : nt!EtwpFlushActiveBuffers+0x60
    fffff880`1a756b90 fffff801`6c892625 : fffffa80`0a5d0b00 00000000`00000080 fffffa80`0a5cf040 fffff801`6ceb6f1f : nt!EtwpLogger+0x1a7
    fffff880`1a756c10 fffff801`6c8d0e56 : fffff880`02ad1180 fffffa80`0a5d0b00 fffff880`02adcf40 fffffa80`06af1940 : nt!PspSystemThreadStartup+0x59
    fffff880`1a756c60 00000000`00000000 : fffff880`1a757000 fffff880`1a751000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
    CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt
        fffff8016cc3a74a - nt!EtwpFlushActiveBuffers+66
    	[ 00:20 ]
    1 error : !nt (fffff8016cc3a74a)
    MODULE_NAME: memory_corruption
    IMAGE_NAME:  memory_corruption
    FOLLOWUP_NAME:  memory_corruption
    Followup: memory_corruption
      My System SpecsSystem Spec

  5. #5

    Posts : 5
    Windows 8

    Okay. I did run memtest86+ before for 11 hours with no errors... I forgot how many passes though.
    I will run memtest86+ probably tomorrow during the day and report back at night.

    I use the Windows Defender or something like that? I didn't download any AV as i heard the Windows 8 came with a good AV...

    Thanks for all your help so far!
      My System SpecsSystem Spec

  6. #6

    Posts : 634
    Windows 8.1 professional x64 + WMC

    Update your ssd to the latest firmware available.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    HECIx64.sys Tue Oct 19 19:33:43 2010 (4CBE2AD7)
    Intel Management Engine Interface

    k57nd60a.sys Wed Oct 19 16:17:36 2011 (4E9F3060)
    Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver
      My System SpecsSystem Spec

  7. #7

    Posts : 5
    Windows 8

    okay... ran memtest86+ for close to 20 hours. 17 passes, 0 errors.
    I will update the firmware of my SSDs. but I am pretty sure they are up to date.
      My System SpecsSystem Spec

  8. #8

    Posts : 634
    Windows 8.1 professional x64 + WMC

    Just confirm it.
      My System SpecsSystem Spec

  9. #9

    Posts : 5
    Windows 8

    Hi, Sorry for the delay, so I made sure both my SSD's firmware is up to date.
    Actually the OCZ Vertex had a new firmware and I had updated it.

    I am not sure where to find updated version of the drivers you listed?
      My System SpecsSystem Spec

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