Windows 8 and 8.1 Forums


BSOD in Windows 8, suspected RAM issue

  1. #1


    Posts : 5
    Windows 8

    BSOD in Windows 8, suspected RAM issue


    Hi all,

    Last night I experienced multiple BSOD errors when running CS:GO and Hitman Absolution. It has also happened at the desktop and when in Firefox, so there appears to be no pattern to these errors. I left Windows Memory Diagnostic running overnight and this is what the report came back with:

    Log Name: Microsoft-Windows-MemoryDiagnostics-Results/Debug
    Source: Microsoft-Windows-MemoryDiagnostics-Results
    Date: 09/12/2012 08:16:41
    Event ID: 2001
    Task Category: None
    Level: Information
    Keywords:
    User: SYSTEM
    Computer: user1
    Description:
    Windows Memory Diagnostic results
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-MemoryDiagnostics-Results" Guid="{5F92BC59-248F-4111-86A9-E393E12C6139}" />
    <EventID>2001</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2012-12-09T08:16:41.091221900Z" />
    <EventRecordID>1</EventRecordID>
    <Correlation />
    <Execution ProcessID="3712" ThreadID="3716" />
    <Channel>Microsoft-Windows-MemoryDiagnostics-Results/Debug</Channel>
    <Computer>user1</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <UserData>
    <Results xmlns="http://manifests.microsoft.com/win/2005/08/windows/Reliability/Postboot/Events">
    <MemDiagRawData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emDiagRawData>
    </Results>
    </UserData>
    </Event>


    I believe this means that I have a RAM fault, however I would be extremely grateful if somebody with more technical knowledge than myself could get back to me about what this error means. Apologies in advance if everything that you require to analysis my problem is not in this post, just reply with what you need and I'll try and answer your questions.

    Thanks!!

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sorry, but I can't make heads nor tails out of the error report.
    FWIW - I don't use the Windows Memory Diagnostics myself. I prefer this diagnostic procedure: Memory Diagnostics

    BUT, most BSOD's have some memory involvement, so it's not necessarily that the memory is to blame (for example, it can be a driver trying to access memory that it's not allowed to access)

    Please provide this info so we can try to figure out what the exact issue is here: Blue Screen of Death (BSOD) Posting Instructions
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8


    Thanks for your help usasma! I've attached my results from the SF Diagnostic Tool, any help that you can give me will be greatly appreciated. I will run memtest86+ overnight as I'm aware that this takes a while. If you require anything further from me then please just get in touch.
      My System SpecsSystem Spec

  4. #4


    Posts : 5
    Windows 8


    Quick update - having run Memtest86+ last night, I can confirm that there were no reported errors. The RAM passed 5 tests overnight before I stopped it this morning.

    Does this therefore point to a drivers issue as the cause of the various BSODs?
    Last edited by Y3llow46; 11 Dec 2012 at 06:47.
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Rarely do we get BSOD's that point directly at a driver.
    And, even if they do, it's always possible that there's a hardware problem with that device.
    Also, there's several kinds of memory in a system (RAM, chipset (memory controller), CPU cache, video RAM, etc)
    And most memory errors are memory access errors - so they can be software errors also (such as driver corruptions).

    Running multiple memory dumps (4, 5, or more) usually is a better indicator of the problems.

    But even then, not all problems show up in the memory dumps (for example, if a driver corrupts another driver's memory space - and then exits before the other driver checks that space - there won't be any evidence of the first driver when then second driver crashes (on trying to use it's corrupted memory space).

    That's why we use the reports to look for hints of trouble and known trouble drivers - it increases the success rate of our troubleshooting dramatically!

    We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:
    There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

    Here's some suggestions:
    - Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
    - Update the motherboard controllers drivers to the latest available version from the controller manufacturer (NOT the mobo manufacturer unless you can't find any on the controller manufacturer's website)
    - Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
    - Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
    - Update chipset and storage controller drivers to the latest available from the manufacturer of the device (not the manufacturer of the motherboard). Be sure to update ALL controllers on the motherboard!
    ....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.
    - Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
    It's my opinion that SSD's aren't reliable enough (with current hardware) to be used on a system that needs to work reliably. Until I see reliability I will not recommend, nor will I use, SSD's for critical applications.
    06 Dec 2011 - This post tends to confirm issues with certain SSD chipsets and certain controllers - [SOLVED] cant find the cause of BSOD F4 - Tech Support Forum
    29 May 2012 - The frequency of BSOD's with SSD's seems to have been decreasing over the last several months. It may be approaching time to re-evaluate my stand on their suitability for use in production systems.
    10 Nov 2012 - I'm seeing an upswing in SSD errors - but most appear due to older storage controller drivers. I strongly suggest NOT using storage controller drivers that don't date from 2012 (if none are available, don't connect an SSD to that controller)
    I'm not familiar with the Bullguard protection software, but if this is an Internet Security app - it can cause memory access errors also. Try un-installing it to see if that helps (use a free antivirus while testing: Free AntiVirus )
    It appears to have some components from BitDefender that are a bit outdated.

    Your audio drivers also are older (dating from 2009). Please obtain Win8 compatible drivers and install them.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    MBfilt64.sys Thu Jul 30 23:40:32 2009 (4A7267B0)
    Realtek HiDefinition Audio driver (file labelled as Creative Audio Driver)
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys

    Trufos.sys Thu Mar 3 10:06:53 2011 (4D6FAE8D)
    Immunet Protect also a part of BitDefender [br] [br] Also - ESTsoft Corp ALYac Security software driver
    http://www.carrona.org/drivers/driver.php?id=Trufos.sys

    ISCTD64.sys Tue Aug 23 13:32:39 2011 (4E53E437)
    Intel Smart Connect Technology Driver
    http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys

    Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
    Realtek PCI/PCIe Adapters
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys

    NSNetmon.sys Tue Nov 8 16:29:32 2011 (4EB99F3C)
    NovaShield Kernel Network Module driver Believed to be a part of BullGuard Internet Security
    http://www.carrona.org/drivers/driver.php?id=NSNetmon.sys

    NSKernel.sys Tue Nov 8 16:29:41 2011 (4EB99F45)
    NovaShield Kernel Module driver Believed to be a part of BullGuard Internet Security
    http://www.carrona.org/drivers/driver.php?id=NSKernel.sys

    HECIx64.sys Wed Nov 9 19:52:25 2011 (4EBB2049)
    Intel Management Engine Interface
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

    iaStor.sys Tue Nov 29 22:39:19 2011 (4ED5A567)
    Intel Storage drivers
    http://www.carrona.org/drivers/driver.php?id=iaStor.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Dec  8 19:11:40.100 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120912-8187-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
    System Uptime:0 days 0:03:23.719
    Probably caused by :dxgmms1.sys ( dxgmms1!memcpy+21a )
    BugCheck 1000007E, {ffffffffc0000005, fffff88004480e1a, fffff88009b46098, fffff88009b458d0}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff88004480e1a, The address that the exception occurred at
    Arg3: fffff88009b46098, Exception Record Address
    Arg4: fffff88009b458d0, Context Record Address
    PROCESS_NAME: System
    BUGCHECK_STR:  AV
    FAILURE_BUCKET_ID: AV_dxgmms1!memcpy
    CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  V2.7
      BIOS Release Date             10/24/2012
      Manufacturer                  MSI
      Product Name                  MS-7758
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Dec  8 19:07:44.961 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120912-8406-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
    System Uptime:0 days 0:00:48.579
    Probably caused by :memory_corruption ( nt!MiResolveMappedFileFault+a4 )
    BugCheck A, {38, 2, 0, fffff80255275b84}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: 0000000000000038, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80255275b84, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: firefox.exe
    FAILURE_BUCKET_ID: AV_nt!MiResolveMappedFileFault
    CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  V2.7
      BIOS Release Date             10/24/2012
      Manufacturer                  MSI
      Product Name                  MS-7758
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Dec  8 19:04:50.287 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120912-8156-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
    System Uptime:0 days 0:00:36.905
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+344ae )
    BugCheck 1A, {41201, fffff680003bb998, 3a100020033c9025, fffffa80120cc9b0}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arguments: 
    Arg1: 0000000000041201, The subtype of the bugcheck.
    Arg2: fffff680003bb998
    Arg3: 3a100020033c9025
    Arg4: fffffa80120cc9b0
    BUGCHECK_STR:  0x1a_41201
    PROCESS_NAME: firefox.exe
    FAILURE_BUCKET_ID: 0x1a_41201_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  V2.7
      BIOS Release Date             10/24/2012
      Manufacturer                  MSI
      Product Name                  MS-7758
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Dec  8 19:03:41.442 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120912-8390-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
    System Uptime:0 days 0:00:33.051
    Probably caused by :Ntfs.sys ( Ntfs!memcpy+1c0 )
    BugCheck 50, {fffff83002baa802, 0, fffff88001af49c0, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff83002baa802, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff88001af49c0, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: explorer.exe
    FAILURE_BUCKET_ID: AV_Ntfs!memcpy
    CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  V2.7
      BIOS Release Date             10/24/2012
      Manufacturer                  MSI
      Product Name                  MS-7758
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Dec  8 19:02:36.027 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120912-8703-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
    System Uptime:0 days 0:06:24.646
    Probably caused by :memory_corruption ( nt!MiCompleteProtoPteFault+2bf )
    BugCheck A, {fffff70001103de0, 0, 0, fffff802fd2f9b9f}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: fffff70001103de0, memory referenced
    Arg2: 0000000000000000, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff802fd2f9b9f, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: firefox.exe
    FAILURE_BUCKET_ID: AV_nt!MiCompleteProtoPteFault
    CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  V2.7
      BIOS Release Date             10/24/2012
      Manufacturer                  MSI
      Product Name                  MS-7758
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Dec  8 18:55:39.672 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120812-8312-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
    System Uptime:0 days 0:13:25.291
    Probably caused by :dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceDmaBuffer+223 )
    BugCheck 50, {fffff83b073425a8, 0, fffff88004493697, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff83b073425a8, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff88004493697, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: csgo.exe
    FAILURE_BUCKET_ID: AV_dxgmms1!VIDMM_GLOBAL::ReferenceDmaBuffer
    CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  V2.7
      BIOS Release Date             10/24/2012
      Manufacturer                  MSI
      Product Name                  MS-7758
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Dec  8 18:41:42.017 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120812-8531-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
    System Uptime:0 days 1:39:24.635
    Probably caused by :memory_corruption ( nt!MiDeleteAddressesInWorkingSet+318 )
    BugCheck 50, {fffffa80e1b16c28, 0, fffff80350a61c37, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffffa80e1b16c28, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff80350a61c37, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: Steam.exe
    FAILURE_BUCKET_ID: AV_nt!MiDeleteAddressesInWorkingSet
    CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  V2.7
      BIOS Release Date             10/24/2012
      Manufacturer                  MSI
      Product Name                  MS-7758
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Dec  8 16:30:11.504 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120812-8625-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    System Uptime:0 days 0:01:06.123
    *** WARNING: Unable to verify timestamp for NSKernel.sys
    *** ERROR: Module load completed but symbols could not be loaded for NSKernel.sys
    Probably caused by :Pool_Corruption ( nt!ExFreePool+3ec )
    BugCheck 19, {3, fffff8a007260b40, fffff83a07260b40, fffff8a007260b40}
    BugCheck Info: BAD_POOL_HEADER (19)
    Arguments: 
    Arg1: 0000000000000003, the pool freelist is corrupt.
    Arg2: fffff8a007260b40, the pool entry being checked.
    Arg3: fffff83a07260b40, the read back flink freelist value (should be the same as 2).
    Arg4: fffff8a007260b40, the read back blink freelist value (should be the same as 2).
    BUGCHECK_STR:  0x19_3
    PROCESS_NAME: svchost.exe
    FAILURE_BUCKET_ID: 0x19_3_nt!ExFreePool
    CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  V2.7
      BIOS Release Date             10/24/2012
      Manufacturer                  MSI
      Product Name                  MS-7758
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Dec  8 19:11:40.100 2012 (UTC - 5:00)**************************
    MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
    Trufos.sys                  Thu Mar  3 10:06:53 2011 (4D6FAE8D)
    ISCTD64.sys                 Tue Aug 23 13:32:39 2011 (4E53E437)
    Rt630x64.sys                Wed Oct 19 08:12:55 2011 (4E9EBEC7)
    NSNetmon.sys                Tue Nov  8 16:29:32 2011 (4EB99F3C)
    NSKernel.sys                Tue Nov  8 16:29:41 2011 (4EB99F45)
    HECIx64.sys                 Wed Nov  9 19:52:25 2011 (4EBB2049)
    iaStor.sys                  Tue Nov 29 22:39:19 2011 (4ED5A567)
    RTKVHD64.sys                Mon Feb  6 05:37:16 2012 (4F2FAD5C)
    athrx.sys                   Wed Mar 21 23:26:22 2012 (4F6A9BDE)
    BdSpy.sys                   Mon Jun 18 04:43:43 2012 (4FDEEA3F)
    nvhda64v.sys                Tue Jul  3 11:25:04 2012 (4FF30ED0)
    intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
    afwcore.sys                 Mon Sep  3 12:27:07 2012 (5044DA5B)
    afw.sys                     Mon Sep  3 12:27:14 2012 (5044DA62)
    BdNet.sys                   Mon Oct  1 10:22:20 2012 (5069A71C)
    nvlddmkm.sys                Tue Oct  2 14:21:13 2012 (506B3099)
    
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
    http://www.carrona.org/drivers/driver.php?id=Trufos.sys
    http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=NSNetmon.sys
    http://www.carrona.org/drivers/driver.php?id=NSKernel.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStor.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=athrx.sys
    http://www.carrona.org/drivers/driver.php?id=BdSpy.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=afwcore.sys
    http://www.carrona.org/drivers/driver.php?id=afw.sys
    BdNet.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
      My System SpecsSystem Spec

  6. #6


    Posts : 5
    Windows 8


    Thanks again for all your help usasma! I'll to update all outdated drivers and report back if I encounter any further BSOD issues.
      My System SpecsSystem Spec

  7. #7


    Posts : 5
    Windows 8


    After cleaning up my drivers, I had a successful few days without any BSODs, however I've just encountered one this evening. It also appears that my brother got one yesterday whilst on my PC. Any clues as to what caused the most recent crash? Thanks again for all of your help guys!
      My System SpecsSystem Spec

  8. #8


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I notice that there's a lot of crashes in csgo.exe (Counter Strike: Global Offensive). Is the game fully updated? Is it a legitimate copy? Are there any other problems associated with the game?

    1) Please uninstall the Bullguard Internet Security, get a free antivirus to test with ( Free AntiVirus ), and ensure that the Windows Firewall is turned back on. Please be sure to only have one antivirus and one firewall running at one time. The only 3rd party driver that I see in the raw stack output is NSKernel.sys - a component of the Bullguard Internet Security.

    2) The Intel storage drivers date from 2011. For SSD's I strongly suggest using only storage drivers from 2012.
    Please visit Intel Download Center to get the latest version of the Intel Rapid Storage Technology (RST) drivers.
    And, as long as you're there, also update the Intel Smart Connect Technology drivers and the Intel Management Engine drivers also.

    3) Finally, the last possibility is that it might be a hardware-type problem. This behavior (hardware-type problems) also includes lower-level drivers (such as the Shield drivers in the Bullguard app), so it's not a 100% diagnostic tool. Please run these free diagnostics: Hardware Diagnostics and let us know the results of the test.

    4) Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    MBfilt64.sys Thu Jul 30 23:40:32 2009 (4A7267B0)
    Realtek HiDefinition Audio driver (file labelled as Creative Audio Driver)
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys

    Trufos.sys Thu Mar 3 10:06:53 2011 (4D6FAE8D)
    Immunet Protect also a part of BitDefender [br] [br] Also - ESTsoft Corp ALYac Security software driver
    http://www.carrona.org/drivers/driver.php?id=Trufos.sys

    ISCTD64.sys Tue Aug 23 13:32:39 2011 (4E53E437)
    Intel Smart Connect Technology Driver
    http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys

    Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
    Realtek PCI/PCIe Adapters
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys

    NSNetmon.sys Tue Nov 8 16:29:32 2011 (4EB99F3C)
    NovaShield Kernel Network Module driver Believed to be a part of BullGuard Internet Security
    http://www.carrona.org/drivers/driver.php?id=NSNetmon.sys

    NSKernel.sys Tue Nov 8 16:29:41 2011 (4EB99F45)
    NovaShield Kernel Module driver Believed to be a part of BullGuard Internet Security
    http://www.carrona.org/drivers/driver.php?id=NSKernel.sys

    HECIx64.sys Wed Nov 9 19:52:25 2011 (4EBB2049)
    Intel Management Engine Interface
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

    iaStor.sys Tue Nov 29 22:39:19 2011 (4ED5A567)
    Intel Storage drivers
    http://www.carrona.org/drivers/driver.php?id=iaStor.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Dec 13 19:02:53.314 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\121412-8718-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 7:25:27.934
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    BugCheck 139, {3, fffff8800e77f680, fffff8800e77f5d8, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff8800e77f680, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff8800e77f5d8, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: firefox.exe
    FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
    CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  V2.7
      BIOS Release Date             10/24/2012
      Manufacturer                  MSI
      Product Name                  MS-7758
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Dec 13 11:36:08.621 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\121312-10625-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
    System Uptime:1 days 7:48:54.240
    Probably caused by :Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    BugCheck 109, {a3a039d8a9e8b51f, b3b7465efc6862a0, fffff88001cdd800, 2}
    BugCheck Info: CRITICAL_STRUCTURE_CORRUPTION (109)
    Arguments: 
    Arg1: a3a039d8a9e8b51f, Reserved
    Arg2: b3b7465efc6862a0, Reserved
    Arg3: fffff88001cdd800, Failure type dependent information
    Arg4: 0000000000000002, Type of corrupted region, can be
        0 : A generic data region
        1 : Modification of a function or .pdata
        2 : A processor IDT
        3 : A processor GDT
        4 : Type 1 process list corruption
        5 : Type 2 process list corruption
        6 : Debug routine modification
        7 : Critical MSR modification
    BUGCHECK_STR:  0x109
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: csrss.exe
    CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  V2.7
      BIOS Release Date             10/24/2012
      Manufacturer                  MSI
      Product Name                  MS-7758
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Dec 13 19:02:53.314 2012 (UTC - 5:00)**************************
    MBfilt64.sys           Thu Jul 30 23:40:32 2009 (4A7267B0)
    Trufos.sys             Thu Mar  3 10:06:53 2011 (4D6FAE8D)
    ISCTD64.sys            Tue Aug 23 13:32:39 2011 (4E53E437)
    Rt630x64.sys           Wed Oct 19 08:12:55 2011 (4E9EBEC7)
    NSNetmon.sys           Tue Nov  8 16:29:32 2011 (4EB99F3C)
    NSKernel.sys           Tue Nov  8 16:29:41 2011 (4EB99F45)
    HECIx64.sys            Wed Nov  9 19:52:25 2011 (4EBB2049)
    iaStor.sys             Tue Nov 29 22:39:19 2011 (4ED5A567)
    athrx.sys              Wed Mar 21 23:26:22 2012 (4F6A9BDE)
    BdSpy.sys              Mon Jun 18 04:43:43 2012 (4FDEEA3F)
    RTKVHD64.sys           Tue Jun 19 04:50:56 2012 (4FE03D70)
    nvhda64v.sys           Tue Jul  3 11:25:04 2012 (4FF30ED0)
    mbam.sys               Mon Aug 20 12:49:41 2012 (50326AA5)
    afwcore.sys            Mon Sep  3 12:27:07 2012 (5044DA5B)
    afw.sys                Mon Sep  3 12:27:14 2012 (5044DA62)
    BdNet.sys              Mon Oct  1 10:22:20 2012 (5069A71C)
    nvlddmkm.sys           Tue Oct  2 14:21:13 2012 (506B3099)
    intelppm.sys           Mon Nov  5 22:55:02 2012 (50988A16)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Dec 13 11:36:08.621 2012 (UTC - 5:00)**************************
    intelppm.sys           Wed Jul 25 22:26:48 2012 (5010AAE8)
    
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
    http://www.carrona.org/drivers/driver.php?id=Trufos.sys
    http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=NSNetmon.sys
    http://www.carrona.org/drivers/driver.php?id=NSKernel.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStor.sys
    http://www.carrona.org/drivers/driver.php?id=athrx.sys
    http://www.carrona.org/drivers/driver.php?id=BdSpy.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=mbam.sys
    http://www.carrona.org/drivers/driver.php?id=afwcore.sys
    http://www.carrona.org/drivers/driver.php?id=afw.sys
    BdNet.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
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