BSOD in Windows 8, suspected RAM issue

Y3llow46 · Dec 9, 2012

Hi all,

Last night I experienced multiple BSOD errors when running CS:GO and Hitman Absolution. It has also happened at the desktop and when in Firefox, so there appears to be no pattern to these errors. I left Windows Memory Diagnostic running overnight and this is what the report came back with:

Log Name: Microsoft-Windows-MemoryDiagnostics-Results/Debug
Source: Microsoft-Windows-MemoryDiagnostics-Results
Date: 09/12/2012 08:16:41
Event ID: 2001
Task Category: None
Level: Information
Keywords:
User: SYSTEM
Computer: user1
Description:
Windows Memory Diagnostic results
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-MemoryDiagnostics-Results" Guid="{5F92BC59-248F-4111-86A9-E393E12C6139}" />
<EventID>2001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2012-12-09T08:16:41.091221900Z" />
<EventRecordID>1</EventRecordID>
<Correlation />
<Execution ProcessID="3712" ThreadID="3716" />
<Channel>Microsoft-Windows-MemoryDiagnostics-Results/Debug</Channel>
<Computer>user1</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<Results xmlns="http://manifests.microsoft.com/win/2005/08/windows/Reliability/Postboot/Events">
<MemDiagRawData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emDiagRawData>
</Results>
</UserData>
</Event>

I believe this means that I have a RAM fault, however I would be extremely grateful if somebody with more technical knowledge than myself could get back to me about what this error means. Apologies in advance if everything that you require to analysis my problem is not in this post, just reply with what you need and I'll try and answer your questions.

Thanks!!

usasma · Dec 10, 2012

Sorry, but I can't make heads nor tails out of the error report.
FWIW - I don't use the Windows Memory Diagnostics myself. I prefer this diagnostic procedure: Memory Diagnostics

BUT, most BSOD's have some memory involvement, so it's not necessarily that the memory is to blame (for example, it can be a driver trying to access memory that it's not allowed to access)

Please provide this info so we can try to figure out what the exact issue is here: https://www.eightforums.com/bsod-cr...e-screen-death-bsod-posting-instructions.html

Y3llow46 · Dec 10, 2012

Thanks for your help usasma! I've attached my results from the SF Diagnostic Tool, any help that you can give me will be greatly appreciated. I will run memtest86+ overnight as I'm aware that this takes a while. If you require anything further from me then please just get in touch.

Y3llow46 · Dec 11, 2012

Quick update - having run Memtest86+ last night, I can confirm that there were no reported errors. The RAM passed 5 tests overnight before I stopped it this morning.

Does this therefore point to a drivers issue as the cause of the various BSODs?

usasma · Dec 11, 2012

Rarely do we get BSOD's that point directly at a driver.
And, even if they do, it's always possible that there's a hardware problem with that device.
Also, there's several kinds of memory in a system (RAM, chipset (memory controller), CPU cache, video RAM, etc)
And most memory errors are memory access errors - so they can be software errors also (such as driver corruptions).

Running multiple memory dumps (4, 5, or more) usually is a better indicator of the problems.

But even then, not all problems show up in the memory dumps (for example, if a driver corrupts another driver's memory space - and then exits before the other driver checks that space - there won't be any evidence of the first driver when then second driver crashes (on trying to use it's corrupted memory space).

That's why we use the reports to look for hints of trouble and known trouble drivers - it increases the success rate of our troubleshooting dramatically!

We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:

There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
- Update the motherboard controllers drivers to the latest available version from the controller manufacturer (NOT the mobo manufacturer unless you can't find any on the controller manufacturer's website)
- Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
- Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
- Update chipset and storage controller drivers to the latest available from the manufacturer of the device (not the manufacturer of the motherboard). Be sure to update ALL controllers on the motherboard!
....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.
- Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
It's my opinion that SSD's aren't reliable enough (with current hardware) to be used on a system that needs to work reliably. Until I see reliability I will not recommend, nor will I use, SSD's for critical applications.
06 Dec 2011 - This post tends to confirm issues with certain SSD chipsets and certain controllers - [SOLVED] cant find the cause of BSOD F4 - Tech Support Forum
29 May 2012 - The frequency of BSOD's with SSD's seems to have been decreasing over the last several months. It may be approaching time to re-evaluate my stand on their suitability for use in production systems.
10 Nov 2012 - I'm seeing an upswing in SSD errors - but most appear due to older storage controller drivers. I strongly suggest NOT using storage controller drivers that don't date from 2012 (if none are available, don't connect an SSD to that controller)

I'm not familiar with the Bullguard protection software, but if this is an Internet Security app - it can cause memory access errors also. Try un-installing it to see if that helps (use a free antivirus while testing: Free AntiVirus )
It appears to have some components from BitDefender that are a bit outdated.

Your audio drivers also are older (dating from 2009). Please obtain Win8 compatible drivers and install them.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

MBfilt64.sys Thu Jul 30 23:40:32 2009 (4A7267B0)
Realtek HiDefinition Audio driver (file labelled as Creative Audio Driver)
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys

Trufos.sys Thu Mar 3 10:06:53 2011 (4D6FAE8D)
Immunet Protect also a part of BitDefender [br] [br] Also - ESTsoft Corp ALYac Security software driver
http://www.carrona.org/drivers/driver.php?id=Trufos.sys

ISCTD64.sys Tue Aug 23 13:32:39 2011 (4E53E437)
Intel Smart Connect Technology Driver
http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys

Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
Realtek PCI/PCIe Adapters
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys

NSNetmon.sys Tue Nov 8 16:29:32 2011 (4EB99F3C)
NovaShield Kernel Network Module driver Believed to be a part of BullGuard Internet Security
http://www.carrona.org/drivers/driver.php?id=NSNetmon.sys

NSKernel.sys Tue Nov 8 16:29:41 2011 (4EB99F45)
NovaShield Kernel Module driver Believed to be a part of BullGuard Internet Security
http://www.carrona.org/drivers/driver.php?id=NSKernel.sys

HECIx64.sys Wed Nov 9 19:52:25 2011 (4EBB2049)
Intel Management Engine Interface
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

iaStor.sys Tue Nov 29 22:39:19 2011 (4ED5A567)
Intel Storage drivers
http://www.carrona.org/drivers/driver.php?id=iaStor.sys

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Sat Dec  8 19:11:40.100 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120912-8187-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16442.amd64fre.win8_gdr.121023-1503
System Uptime:[B]0 days 0:03:23.719[/B]
Probably caused by :[B]dxgmms1.sys ( dxgmms1!memcpy+21a )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff88004480e1a, fffff88009b46098, fffff88009b458d0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88004480e1a, The address that the exception occurred at
Arg3: fffff88009b46098, Exception Record Address
Arg4: fffff88009b458d0, Context Record Address
PROCESS_NAME: [B]System[/B]
BUGCHECK_STR:  AV
FAILURE_BUCKET_ID: [B]AV_dxgmms1!memcpy[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  V2.7
  BIOS Release Date             10/24/2012
  Manufacturer                  MSI
  Product Name                  MS-7758
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Dec  8 19:07:44.961 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120912-8406-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16442.amd64fre.win8_gdr.121023-1503
System Uptime:[B]0 days 0:00:48.579[/B]
Probably caused by :[B]memory_corruption ( nt!MiResolveMappedFileFault+a4 )[/B]
BugCheck [B]A, {38, 2, 0, fffff80255275b84}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: 0000000000000038, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80255275b84, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: [B]firefox.exe[/B]
FAILURE_BUCKET_ID: [B]AV_nt!MiResolveMappedFileFault[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  V2.7
  BIOS Release Date             10/24/2012
  Manufacturer                  MSI
  Product Name                  MS-7758
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Dec  8 19:04:50.287 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120912-8156-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16442.amd64fre.win8_gdr.121023-1503
System Uptime:[B]0 days 0:00:36.905[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+344ae )[/B]
BugCheck [B]1A, {41201, fffff680003bb998, 3a100020033c9025, fffffa80120cc9b0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments: 
Arg1: 0000000000041201, The subtype of the bugcheck.
Arg2: fffff680003bb998
Arg3: 3a100020033c9025
Arg4: fffffa80120cc9b0
BUGCHECK_STR:  0x1a_41201
PROCESS_NAME: [B]firefox.exe[/B]
FAILURE_BUCKET_ID: [B]0x1a_41201_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  V2.7
  BIOS Release Date             10/24/2012
  Manufacturer                  MSI
  Product Name                  MS-7758
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Dec  8 19:03:41.442 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120912-8390-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16442.amd64fre.win8_gdr.121023-1503
System Uptime:[B]0 days 0:00:33.051[/B]
Probably caused by :[B]Ntfs.sys ( Ntfs!memcpy+1c0 )[/B]
BugCheck [B]50, {fffff83002baa802, 0, fffff88001af49c0, 2}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffff83002baa802, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff88001af49c0, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: [B]explorer.exe[/B]
FAILURE_BUCKET_ID: [B]AV_Ntfs!memcpy[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  V2.7
  BIOS Release Date             10/24/2012
  Manufacturer                  MSI
  Product Name                  MS-7758
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Dec  8 19:02:36.027 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120912-8703-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16442.amd64fre.win8_gdr.121023-1503
System Uptime:[B]0 days 0:06:24.646[/B]
Probably caused by :[B]memory_corruption ( nt!MiCompleteProtoPteFault+2bf )[/B]
BugCheck [B]A, {fffff70001103de0, 0, 0, fffff802fd2f9b9f}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: fffff70001103de0, memory referenced
Arg2: 0000000000000000, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff802fd2f9b9f, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: [B]firefox.exe[/B]
FAILURE_BUCKET_ID: [B]AV_nt!MiCompleteProtoPteFault[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  V2.7
  BIOS Release Date             10/24/2012
  Manufacturer                  MSI
  Product Name                  MS-7758
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Dec  8 18:55:39.672 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120812-8312-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16442.amd64fre.win8_gdr.121023-1503
System Uptime:[B]0 days 0:13:25.291[/B]
Probably caused by :[B]dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceDmaBuffer+223 )[/B]
BugCheck [B]50, {fffff83b073425a8, 0, fffff88004493697, 2}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffff83b073425a8, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff88004493697, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: [B]csgo.exe[/B]
FAILURE_BUCKET_ID: [B]AV_dxgmms1!VIDMM_GLOBAL::ReferenceDmaBuffer[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  V2.7
  BIOS Release Date             10/24/2012
  Manufacturer                  MSI
  Product Name                  MS-7758
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Dec  8 18:41:42.017 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120812-8531-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16442.amd64fre.win8_gdr.121023-1503
System Uptime:[B]0 days 1:39:24.635[/B]
Probably caused by :[B]memory_corruption ( nt!MiDeleteAddressesInWorkingSet+318 )[/B]
BugCheck [B]50, {fffffa80e1b16c28, 0, fffff80350a61c37, 2}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffffa80e1b16c28, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff80350a61c37, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: [B]Steam.exe[/B]
FAILURE_BUCKET_ID: [B]AV_nt!MiDeleteAddressesInWorkingSet[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  V2.7
  BIOS Release Date             10/24/2012
  Manufacturer                  MSI
  Product Name                  MS-7758
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Dec  8 16:30:11.504 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120812-8625-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16384.amd64fre.win8_rtm.120725-1247
System Uptime:[B]0 days 0:01:06.123[/B]
*** WARNING: Unable to verify timestamp for NSKernel.sys
*** ERROR: Module load completed but symbols could not be loaded for NSKernel.sys
Probably caused by :[B]Pool_Corruption ( nt!ExFreePool+3ec )[/B]
BugCheck [B]19, {3, fffff8a007260b40, fffff83a07260b40, fffff8a007260b40}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000019]BAD_POOL_HEADER (19)[/url]
Arguments: 
Arg1: 0000000000000003, the pool freelist is corrupt.
Arg2: fffff8a007260b40, the pool entry being checked.
Arg3: fffff83a07260b40, the read back flink freelist value (should be the same as 2).
Arg4: fffff8a007260b40, the read back blink freelist value (should be the same as 2).
BUGCHECK_STR:  0x19_3
PROCESS_NAME: [B]svchost.exe[/B]
FAILURE_BUCKET_ID: [B]0x19_3_nt!ExFreePool[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  V2.7
  BIOS Release Date             10/24/2012
  Manufacturer                  MSI
  Product Name                  MS-7758
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Sat Dec  8 19:11:40.100 2012 (UTC - 5:00)**************************
[COLOR=RED][B]MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)[/B][/COLOR]
[COLOR=RED][B]Trufos.sys                  Thu Mar  3 10:06:53 2011 (4D6FAE8D)[/B][/COLOR]
[COLOR=RED][B]ISCTD64.sys                 Tue Aug 23 13:32:39 2011 (4E53E437)[/B][/COLOR]
[COLOR=RED][B]Rt630x64.sys                Wed Oct 19 08:12:55 2011 (4E9EBEC7)[/B][/COLOR]
[COLOR=RED][B]NSNetmon.sys                Tue Nov  8 16:29:32 2011 (4EB99F3C)[/B][/COLOR]
[COLOR=RED][B]NSKernel.sys                Tue Nov  8 16:29:41 2011 (4EB99F45)[/B][/COLOR]
[COLOR=RED][B]HECIx64.sys                 Wed Nov  9 19:52:25 2011 (4EBB2049)[/B][/COLOR]
[COLOR=RED][B]iaStor.sys                  Tue Nov 29 22:39:19 2011 (4ED5A567)[/B][/COLOR]
RTKVHD64.sys                Mon Feb  6 05:37:16 2012 (4F2FAD5C)
athrx.sys                   Wed Mar 21 23:26:22 2012 (4F6A9BDE)
BdSpy.sys                   Mon Jun 18 04:43:43 2012 (4FDEEA3F)
nvhda64v.sys                Tue Jul  3 11:25:04 2012 (4FF30ED0)
intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
afwcore.sys                 Mon Sep  3 12:27:07 2012 (5044DA5B)
afw.sys                     Mon Sep  3 12:27:14 2012 (5044DA62)
BdNet.sys                   Mon Oct  1 10:22:20 2012 (5069A71C)
nvlddmkm.sys                Tue Oct  2 14:21:13 2012 (506B3099)
[/font]

Y3llow46 · Dec 11, 2012

Thanks again for all your help usasma! I'll to update all outdated drivers and report back if I encounter any further BSOD issues.

Y3llow46 · Dec 13, 2012

After cleaning up my drivers, I had a successful few days without any BSODs, however I've just encountered one this evening. It also appears that my brother got one yesterday whilst on my PC. Any clues as to what caused the most recent crash? Thanks again for all of your help guys!

usasma · Dec 14, 2012

I notice that there's a lot of crashes in csgo.exe (Counter Strike: Global Offensive). Is the game fully updated? Is it a legitimate copy? Are there any other problems associated with the game?

1) Please uninstall the Bullguard Internet Security, get a free antivirus to test with ( Free AntiVirus ), and ensure that the Windows Firewall is turned back on. Please be sure to only have one antivirus and one firewall running at one time. The only 3rd party driver that I see in the raw stack output is NSKernel.sys - a component of the Bullguard Internet Security.

2) The Intel storage drivers date from 2011. For SSD's I strongly suggest using only storage drivers from 2012.
Please visit Intel Download Center to get the latest version of the Intel Rapid Storage Technology (RST) drivers.
And, as long as you're there, also update the Intel Smart Connect Technology drivers and the Intel Management Engine drivers also.

3) Finally, the last possibility is that it might be a hardware-type problem. This behavior (hardware-type problems) also includes lower-level drivers (such as the Shield drivers in the Bullguard app), so it's not a 100% diagnostic tool. Please run these free diagnostics: Hardware Diagnostics and let us know the results of the test.

4) Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

MBfilt64.sys Thu Jul 30 23:40:32 2009 (4A7267B0)
Realtek HiDefinition Audio driver (file labelled as Creative Audio Driver)
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys

Trufos.sys Thu Mar 3 10:06:53 2011 (4D6FAE8D)
Immunet Protect also a part of BitDefender [br] [br] Also - ESTsoft Corp ALYac Security software driver
http://www.carrona.org/drivers/driver.php?id=Trufos.sys

ISCTD64.sys Tue Aug 23 13:32:39 2011 (4E53E437)
Intel Smart Connect Technology Driver
http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys

Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
Realtek PCI/PCIe Adapters
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys

NSNetmon.sys Tue Nov 8 16:29:32 2011 (4EB99F3C)
NovaShield Kernel Network Module driver Believed to be a part of BullGuard Internet Security
http://www.carrona.org/drivers/driver.php?id=NSNetmon.sys

NSKernel.sys Tue Nov 8 16:29:41 2011 (4EB99F45)
NovaShield Kernel Module driver Believed to be a part of BullGuard Internet Security
http://www.carrona.org/drivers/driver.php?id=NSKernel.sys

HECIx64.sys Wed Nov 9 19:52:25 2011 (4EBB2049)
Intel Management Engine Interface
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

iaStor.sys Tue Nov 29 22:39:19 2011 (4ED5A567)
Intel Storage drivers
http://www.carrona.org/drivers/driver.php?id=iaStor.sys

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Thu Dec 13 19:02:53.314 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\121412-8718-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16461.amd64fre.win8_gdr.121119-1606
System Uptime:[B]0 days 7:25:27.934[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )[/B]
BugCheck [B]139, {3, fffff8800e77f680, fffff8800e77f5d8, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: fffff8800e77f680, Address of the trap frame for the exception that caused the bugcheck
Arg3: fffff8800e77f5d8, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: [B]firefox.exe[/B]
FAILURE_BUCKET_ID: [B]0x139_3_nt!KiFastFailDispatch[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  V2.7
  BIOS Release Date             10/24/2012
  Manufacturer                  MSI
  Product Name                  MS-7758
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Dec 13 11:36:08.621 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\121312-10625-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16442.amd64fre.win8_gdr.121023-1503
System Uptime:[B]1 days 7:48:54.240[/B]
Probably caused by :[B]Unknown_Image ( ANALYSIS_INCONCLUSIVE )[/B]
BugCheck [B]109, {a3a039d8a9e8b51f, b3b7465efc6862a0, fffff88001cdd800, 2}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000109]CRITICAL_STRUCTURE_CORRUPTION (109)[/url]
Arguments: 
Arg1: a3a039d8a9e8b51f, Reserved
Arg2: b3b7465efc6862a0, Reserved
Arg3: fffff88001cdd800, Failure type dependent information
Arg4: 0000000000000002, Type of corrupted region, can be
    0 : A generic data region
    1 : Modification of a function or .pdata
    2 : A processor IDT
    3 : A processor GDT
    4 : Type 1 process list corruption
    5 : Type 2 process list corruption
    6 : Debug routine modification
    7 : Critical MSR modification
BUGCHECK_STR:  0x109
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: [B]csrss.exe[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  V2.7
  BIOS Release Date             10/24/2012
  Manufacturer                  MSI
  Product Name                  MS-7758
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Thu Dec 13 19:02:53.314 2012 (UTC - 5:00)**************************
[COLOR=RED][B]MBfilt64.sys           Thu Jul 30 23:40:32 2009 (4A7267B0)[/B][/COLOR]
[COLOR=RED][B]Trufos.sys             Thu Mar  3 10:06:53 2011 (4D6FAE8D)[/B][/COLOR]
[COLOR=RED][B]ISCTD64.sys            Tue Aug 23 13:32:39 2011 (4E53E437)[/B][/COLOR]
[COLOR=RED][B]Rt630x64.sys           Wed Oct 19 08:12:55 2011 (4E9EBEC7)[/B][/COLOR]
[COLOR=RED][B]NSNetmon.sys           Tue Nov  8 16:29:32 2011 (4EB99F3C)[/B][/COLOR]
[COLOR=RED][B]NSKernel.sys           Tue Nov  8 16:29:41 2011 (4EB99F45)[/B][/COLOR]
[COLOR=RED][B]HECIx64.sys            Wed Nov  9 19:52:25 2011 (4EBB2049)[/B][/COLOR]
[COLOR=RED][B]iaStor.sys             Tue Nov 29 22:39:19 2011 (4ED5A567)[/B][/COLOR]
athrx.sys              Wed Mar 21 23:26:22 2012 (4F6A9BDE)
BdSpy.sys              Mon Jun 18 04:43:43 2012 (4FDEEA3F)
RTKVHD64.sys           Tue Jun 19 04:50:56 2012 (4FE03D70)
nvhda64v.sys           Tue Jul  3 11:25:04 2012 (4FF30ED0)
mbam.sys               Mon Aug 20 12:49:41 2012 (50326AA5)
afwcore.sys            Mon Sep  3 12:27:07 2012 (5044DA5B)
afw.sys                Mon Sep  3 12:27:14 2012 (5044DA62)
BdNet.sys              Mon Oct  1 10:22:20 2012 (5069A71C)
nvlddmkm.sys           Tue Oct  2 14:21:13 2012 (506B3099)
intelppm.sys           Mon Nov  5 22:55:02 2012 (50988A16)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Dec 13 11:36:08.621 2012 (UTC - 5:00)**************************
intelppm.sys           Wed Jul 25 22:26:48 2012 (5010AAE8)
[/font]

BSOD in Windows 8, suspected RAM issue

Y3llow46

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One

Y3llow46

New Member

My Computer

System One

Y3llow46

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One

Y3llow46

New Member

My Computer

System One

Y3llow46

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One