Windows 8 and 8.1 Forums

Windows 8 BSoD Problems

  1. #1


    Posts : 3
    Windows 8 Pro

    Windows 8 BSoD Problems


    I've been having issues with BSoD's since installing windows 8 last week (and previously with win7) and thought it'd be good to get the logs looked at by someone who knows what they're doing.

    My specs are:
    Acer Aspire 5739g (laptop)
    Intel P8700 cpu (not the stock cpu, upgraded to it in the summer with no issues)
    Nvidia 240m gpu (306.97 drivers)
    4GB 1066MHz ram (samsung I think, it came with the laptop)
    1TB HDD (can't remember the make)

    I've not got any overclocks applied to the laptop at the moment, and I've tried reseating the ram and gpu, to no avail.

    Thanks for the help,
    Callum

      My System SpecsSystem Spec

  2. #2


    bangalore
    Posts : 634
    Windows 8.1 professional x64 + WMC


    update your Qualcomm Atheros Ar81xx series PCI-E Gigabit Ethernet Controller to the latest version That should probably solve your issue.

    Code:
    Loading User SymbolsLoading unloaded module list
    .............
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    Use !analyze -v to get detailed debugging information.
    
    
    BugCheck 133, {1, 784, 0, 0}
    
    
    *** WARNING: Unable to verify timestamp for L1C63x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for L1C63x64.sys
    Probably caused by : L1C63x64.sys ( L1C63x64+71d9 )
    
    
    Followup: MachineOwner
    ---------
    
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    DPC_WATCHDOG_VIOLATION (133)
    The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
    or above.
    Arguments:
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    	DISPATCH_LEVEL or above. The offending component can usually be
    	identified with a stack trace.
    Arg2: 0000000000000784, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    
    
    Debugging Details:
    ------------------
    
    
    
    
    DPC_TIMEOUT_TYPE:  DPC_QUEUE_EXECUTION_TIMEOUT_EXCEEDED
    
    
    CUSTOMER_CRASH_COUNT:  1
    
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    
    BUGCHECK_STR:  0x133
    
    
    PROCESS_NAME:  System
    
    
    CURRENT_IRQL:  d
    
    
    LAST_CONTROL_TRANSFER:  from fffff8036ce4a8ab to fffff8036ccf0740
    
    
    STACK_TEXT:  
    fffff880`0bd243e8 fffff803`6ce4a8ab : 00000000`00000133 00000000`00000001 00000000`00000784 00000000`00000000 : nt!KeBugCheckEx
    fffff880`0bd243f0 fffff803`6cd1be51 : 00000000`000003fa fffff880`009c0180 fffff880`0bd24550 fffff780`00000320 : nt! ?? ::FNODOBFM::`string'+0x13ca8
    fffff880`0bd24470 fffff803`6cc2ce94 : ffffffff`ffd0b270 fffff803`6cc56902 00000000`00000000 fffffa80`00000000 : nt!KeUpdateRunTime+0x51
    fffff880`0bd244a0 fffff803`6ccea24a : fffff880`0bd24550 00000000`00000000 fffff803`6cc569a0 fffff880`00000000 : hal!HalpTimerClockInterrupt+0x50
    fffff880`0bd244d0 fffff880`045021d9 : fffff880`04501213 00000000`00000000 00000000`00000000 fffffa80`05fbda50 : nt!KiInterruptDispatchNoLockNoEtw+0x1aa
    fffff880`0bd24668 fffff880`04501213 : 00000000`00000000 00000000`00000000 fffffa80`05fbda50 fffffa80`05d16010 : L1C63x64+0x71d9
    fffff880`0bd24670 00000000`00000000 : 00000000`00000000 fffffa80`05fbda50 fffffa80`05d16010 fffffa80`05f77780 : L1C63x64+0x6213
    
    
    
    
    STACK_COMMAND:  kb
    
    
    FOLLOWUP_IP: 
    L1C63x64+71d9
    fffff880`045021d9 ??              ???
    
    
    SYMBOL_STACK_INDEX:  5
    
    
    SYMBOL_NAME:  L1C63x64+71d9
    
    
    FOLLOWUP_NAME:  MachineOwner
    
    
    MODULE_NAME: L1C63x64
    
    
    IMAGE_NAME:  L1C63x64.sys
    
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4f3b56cd
    
    
    FAILURE_BUCKET_ID:  0x133_ISR_L1C63x64+71d9
    
    
    BUCKET_ID:  0x133_ISR_L1C63x64+71d9
    
    
    Followup: MachineOwner
    ---------

      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8 Pro


    Thanks, hopefully this will sort it out, I'll mark it as solved in a day or two if it works.
      My System SpecsSystem Spec

  4. #4


    bangalore
    Posts : 634
    Windows 8.1 professional x64 + WMC


    Quote Originally Posted by Calboa View Post
    Thanks, hopefully this will sort it out, I'll mark it as solved in a day or two if it works.

    If it BSOD`s again upload the new dumps
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Windows 8 Pro


    Unfortunately, I've had a few more BSoDs, I updated the driver through device manager, so it should have picked up the latest available ones. I've attached the logs.
      My System SpecsSystem Spec

  6. #6


    bangalore
    Posts : 634
    Windows 8.1 professional x64 + WMC


    Still it blames Qualcomm Atheros Ar81xx series PCI-E Gigabit Ethernet Controller driver
      My System SpecsSystem Spec

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