Windows 8 and 8.1 Forums


BSOD/Computer re-start " Bad_Pool_Header" ????

  1. #1


    Nederland
    Posts : 2
    Win 8 64bit

    BSOD/Computer re-start " Bad_Pool_Header" ????


    Is this driver related has happened twice after leaving laptop alone for about an hour then going back to find re-started and message of mini dump on screen.

      My System SpecsSystem Spec

  2. #2


    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    Welcome to Eight Forums.

    Your zip files don't match with your System Specs, is this on a different machine?
    Aspire 8920G laptop.

    Code:
    STOP 0x000000C2: BAD_POOL_CALLER
    Usual causes:  Device driver, ?Memory
    Probably caused by : memory_corruption ( nt!MiRemoveVadCharges+1cc )
    PROCESS_NAME:  splwow64.exe
    IMAGE_NAME:  memory_corruption
    FAILURE_BUCKET_ID:  0xc2_7_MmSe_nt!MiRemoveVadCharges
    -------------------------------------------------------------------------------------------------------------------------------
    STOP 0x0000009F: DRIVER_POWER_STATE_FAILURE
    Usual causes:  Device driver
    Probably caused by : pci.sys
    OVERLAPPED_MODULE: Address regions for 'hiber_iaStor' and 'hiber_iaStor' overlap
    FAILURE_BUCKET_ID:  0x9F_3_NETwLv64_IMAGE_pci.sys
    Run memtest86+ for 7 full passes, with all RAM cards installed.
    Best to run overnight as depending on the amount of RAM you have may take several hours.
    If you get any errors you can stop the test.
    RAM - Test with Memtest86+

    From your System Event Logs:
    Code:
    Event[30431]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Power
      Date: 2012-11-29T13:18:24.873
      Event ID: 137
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: N/A
      User Name: N/A
      Computer: Aspire8920GUK
      Description: 
    The system firmware has changed the processor's memory type range registers (MTRRs) across a sleep state transition (S5). This can result in reduced resume performance.
    This could be a BIOS issue.

    Code:
    Event[30390]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Power
      Date: 2012-11-29T10:41:41.705
      Event ID: 125
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: Aspire8920GUK
      Description: 
    ACPI thermal zone \_TZ.TZ01 has been enumerated.             
    _PSV = 0K             
    _TC1 = 0             
    _TC2 = 0             
    _TSP = 0ms             
    _AC0 = 0K             
    _AC1 = 0K             
    _AC2 = 0K             
    _AC3 = 0K             
    _AC4 = 0K             
    _AC5 = 0K             
    _AC6 = 0K             
    _AC7 = 0K             
    _AC8 = 0K             
    _AC9 = 0K             
    _CRT = 379K             
    _HOT = 0K
    This is indicating your CPU is overheating.
    Use Real Temp , to check the CPU temps when at idle, under load and/or testing.
    Let us know the minimum and maximum temps you get.
    Intel® Core™2 Duo Processor T9300
    Max temp should be below 90°C

    You may have to disable Fast Startup.
    Last edited by Dave76; 30 Nov 2012 at 06:29.
      My System SpecsSystem Spec

  3. #3


    Nederland
    Posts : 2
    Win 8 64bit


    Thanks Dave76 I will run said test's over the weekend and Yes this is an older laptop which I don't want to part with as the 18.4 inch screen is great and my other laptop a 8930G has been heavily modded with X9100 Etreame CPU Nvidia FX3700 graphics usual SSD 256GB and runs my Dutch version of OS 64bit 7 with adobe master suite and auto-cad so will leave well alone with that one works perfectly.
    Have not listed all system spec's as they number too many for health reasons.
      My System SpecsSystem Spec

  4. #4


    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    Nice work modding the laptop.

    Let us know the memtest86+ results and the CPU core temps.
      My System SpecsSystem Spec

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