Windows 8 and 8.1 Forums

Several BSOD Errors

  1. #1

    Posts : 7
    Windows 8 Professional 64-bit

    Several BSOD Errors

    Hi, I've encountered several BSOD's lately and was hoping you guys would be able to help. I've attached a zip of the dump files. The errors seem to occur randomly, sometimes on startup or after waking up from sleep, or when just browsing the internet. I've also noticed that my boot time seems to vary a lot - sometimes it's very quick, other times it can take 10 minutes. Let me know if you need any more information.

      My System SpecsSystem Spec

  2. #2

    Posts : 634
    Windows 8.1 professional x64 + WMC

    Please uninstall or update your Intel Matrix Storage Manager driver.
    ********************************************************************************                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Use !analyze -v to get detailed debugging information.
    BugCheck 133, {0, 281, 280, 0}
    *** WARNING: Unable to verify timestamp for iaStorV.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorV.sys
    Probably caused by : iaStorV.sys ( iaStorV+6b37 )
    Followup: MachineOwner
    0: kd> !analyze -v
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
    or above.
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
    	component can usually be identified with a stack trace.
    Arg2: 0000000000000281, The DPC time count (in ticks).
    Arg3: 0000000000000280, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    Debugging Details:
    BUGCHECK_STR:  0x133
    PROCESS_NAME:  System
    TAG_NOT_DEFINED_c000000f:  FFFFF800893DEFB0
    LAST_CONTROL_TRANSFER:  from fffff800883da853 to fffff80088280740
    fffff800`893d82e8 fffff800`883da853 : 00000000`00000133 00000000`00000000 00000000`00000281 00000000`00000280 : nt!KeBugCheckEx
    fffff800`893d82f0 fffff800`882abe51 : fffff800`893d8440 fffff800`884fc180 fffff800`893d8450 fffff780`00000320 : nt! ?? ::FNODOBFM::`string'+0x13c4c
    fffff800`893d8370 fffff800`88971e94 : ffffffff`ffd0d9a0 fffff800`8899b502 ffffffff`ffd01000 fffff800`88279b38 : nt!KeUpdateRunTime+0x51
    fffff800`893d83a0 fffff800`88279b2e : fffff800`8899b580 fffff9e7`0da90b67 fffff800`8899b580 00001f80`004f0210 : hal!HalpTimerClockInterrupt+0x50
    fffff800`893d83d0 fffff800`8896d0ba : 00000613`00000000 00000000`00004e01 00000000`00000000 fffff880`014f3678 : nt!KiInterruptDispatchLBControl+0x1ce
    fffff800`893d8560 fffff880`014f4b37 : 00000000`00001ae2 00000000`00001ae2 00000000`00002710 00000000`00000018 : hal!HalpTimerStallExecutionProcessor+0x10b
    fffff800`893d85f0 00000000`00001ae2 : 00000000`00001ae2 00000000`00002710 00000000`00000018 00000000`fffffffe : iaStorV+0x6b37
    fffff800`893d85f8 00000000`00001ae2 : 00000000`00002710 00000000`00000018 00000000`fffffffe 00000000`00004e20 : 0x1ae2
    fffff800`893d8600 00000000`00002710 : 00000000`00000018 00000000`fffffffe 00000000`00004e20 00000000`00000000 : 0x1ae2
    fffff800`893d8608 00000000`00000018 : 00000000`fffffffe 00000000`00004e20 00000000`00000000 fffff880`014f5be6 : 0x2710
    fffff800`893d8610 00000000`fffffffe : 00000000`00004e20 00000000`00000000 fffff880`014f5be6 fffffa80`06e42702 : 0x18
    fffff800`893d8618 00000000`00004e20 : 00000000`00000000 fffff880`014f5be6 fffffa80`06e42702 00000000`00000000 : 0xfffffffe
    fffff800`893d8620 00000000`00000000 : fffff880`014f5be6 fffffa80`06e42702 00000000`00000000 fffffa80`06e42dc8 : 0x4e20
    fffff880`014f4b37 ??              ???
    SYMBOL_NAME:  iaStorV+6b37
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: iaStorV
    IMAGE_NAME:  iaStorV.sys
    FAILURE_BUCKET_ID:  0x133_DPC_iaStorV+6b37
    BUCKET_ID:  0x133_DPC_iaStorV+6b37
    Followup: MachineOwner
      My System SpecsSystem Spec

  3. #3

    Posts : 7
    Windows 8 Professional 64-bit

    Thanks for the reply! I never installed Matrix Storage Manager/Rapid Storage Technology because I was having a problem with it in my previous installation of Windows (I just reinstalled). Is it possible that Windows installed the driver automatically? If so, how can I/is it safe to remove it?
      My System SpecsSystem Spec

  4. #4

    Posts : 7
    Windows 8 Professional 64-bit

    Now Windows won't start, and I'll probably have to reinstall. Any idea what could be causing this?
      My System SpecsSystem Spec

  5. #5

    Posts : 197
    Win 8 Enterprise RTM

    Uninstall of intel storage drivers is shown elsewhere not to be a good idea for windows 8 (source:hp, asus)
      My System SpecsSystem Spec

  6. #6

    Posts : 7
    Windows 8 Professional 64-bit

    It also seems that Windows doesn't want to recognize some of my storage devices when they're on some of my ports - even when the BIOS does recognize them! I am officially lost :\
      My System SpecsSystem Spec

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