Windows 8 and 8.1 Forums


BSOD Kernel Data Inpage Error

  1. #11


    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    For the dump files, in File Explorer, click 'View' in the top toolbar, check the 'Hidden Items' box.
    Post the Blue Screen of Death (BSOD) Posting Instructions, these files will give some useful information.

    OEM BIOS usually doesn't have very many adjustments.

    Download and install the Intel RST driver:
    Intel Rapid Storage Technology
    File name: iata_enu.exe Version: 11.2.0.1006

    Download to your computer, close all programs, double click the Intel RST driver, it will install and ask for a re-boot, re-boot.
    Check the Device Manager if it is installed.

    When did you buy/install the 2X1GB PNY RAM?

    For testing, remove the 2X512MB original RAM cards.
    Run the system normally, try to recreate the crash scenario.
    Last edited by Dave76; 03 Dec 2012 at 00:35.

      My System SpecsSystem Spec

  2. #12


    Posts : 10
    Windows 8


    Hidden items box checked, still no dump folder listed.

    I installed the RST Driver, device manager still shows old version of driver, but a folder was created in program files for the RST.

    I change to complete memory dump in advanced setting, but got an event error and page file was not large enough.
      My System SpecsSystem Spec

  3. #13


    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    Complete memory dump will be a very large file, needs to be mini dump.

    I'll check on the RST driver, if it didn't install then it probably isn't for your system.
      My System SpecsSystem Spec

  4. #14


    Posts : 10
    Windows 8


    Ok. So I have not had the BSOD Kernel Error since 11/30 and IRQL Not Less Or Equal once and that was two days ago. The only changes in the last 4 days were that I installed Bitdefender, reinstalled Money, ran the MEMTEST86+ and installed the RST Driver you suggested, although the RST is not showing up in Device Manager. Ive tried everything to recreate the BSOD and for now I cant. Guess that could be a good thing. Right?


    I did not take out the Ram yet, because I wanted to get the memory dump to work first. Still, no luck. No files. No folder. No dump!! Now, no crashes to report, so for now Im leaving the old RAM in place.

    I installed the PNY RAM in 2009, same time that I updated the PSU, Graphics Card and DVD R/W. I replaced the Graphics card again this year because of a whine that was driving me nuts.

    So, as far as the BSOD, Im not ready to call this solved just yet, because the minute I do it will happen again. Id like to give it a few more days and see what happens, if thats ok with you.

    I have really appreciated your help and I still have some errors in the event log, if you have time to help me figure them out?
    I think that one of them is the keyboard, its just not Windows 8 compatible. No big deal.
    One of them is a Wininit Warning and has something to do with NVIDIA.

    There are a few others so I went ahead and ran the SF Diagnostic Tool again and attached it here.
    I really like to get to the reason why I dont have a dump file or folder. Any chance we can figure this one out too.

    Thanks!!!
      My System SpecsSystem Spec

  5. #15


    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    That's good news.
    Best to wait a week, see if it is stable, then you can mark it 'Solved'.

    The dump files issue is a strange one, if I come across anything else I'll post it.

    According to this your page file is too small.
    First, post a snip of the 'Virtual Memory' window.
    Open 'Control Panel' > 'System' > 'Advanced system settings' > under 'Performance' click 'Settings' > in the 'Advanced' tab, under 'Virtual memory' click 'Change' >
    Un-check 'Automatically manage paging file size for all drives'.
    Initial size(MB):3072
    Maximum size (MB):6144
    Code:
    Event[2513]:
      Log Name: System
      Source: volmgr
      Date: 2012-12-02T23:13:05.328
      Event ID: 49
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: StaceyPC
      Description: 
    Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
    This is saying your graphics driver crashed, it will usually re-load, you may want to update the driver.
    If these errors continue then install an older driver.
    Code:
    Event[2143]:
      Log Name: System
      Source: Service Control Manager
      Date: 2012-11-30T23:02:11.553
      Event ID: 7034
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: StaceyPC
      Description: 
    The NVIDIA Display Driver Service service terminated unexpectedly.  It has done this 1 time(s).
    
    Event[2142]:
      Log Name: System
      Source: Service Control Manager
      Date: 2012-11-30T23:01:54.478
      Event ID: 7034
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: StaceyPC
      Description: 
    The NVIDIA Update Service Daemon service terminated unexpectedly.  It has done this 1 time(s).
    This is fairly common, sometimes it can cause a crash.
    If you get more crashes, un-install it, for testing.
    Check for a newer version.
    Code:
    Event[2141]:
      Log Name: System
      Source: Service Control Manager
      Date: 2012-11-30T23:01:45.240
      Event ID: 7031
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: StaceyPC
      Description: 
    The Apple Mobile Device service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
      My System SpecsSystem Spec

  6. #16


    Posts : 10
    Windows 8


    Everything still seems pretty stable and no new BSOD!

    Here is the snip of the virtual memory. I Un-checked 'Automatically manage paging file size for all drives' and restarted. Should I increase this setting?
    Attachment 12616


    Still working on the Nvidia driver issue and I uninstalled the Apple Mobile Device, I never used it anyway.

    I've had a few new errors pop up, a side by side error about my HP printer, need to update the hardware on that one. Bonjour for Apple is also giving me task schedule errors, but not a big deal there, either.


    I am still getting this error "Microsoft-Windows-User Profiles Service 1530" at every restart and power on and I get varied number of registry leaks. I have no idea what this one is since there is not a lot of information in the event viewer.

    Thanks so much for the help, I think I'm almost there with this thing.
      My System SpecsSystem Spec

  7. #17


    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    Good news, no crashes.

    For the Virtual Memory window, check 'Custom size'.
    Initial size(MB):3072
    Maximum size (MB):6144

    The problem may be your 'Recommended' is slightly smaller than it should be, it has to be larger than your actual RAM size, which is 3072MB.
      My System SpecsSystem Spec

  8. #18


    Posts : 10
    Windows 8


    The BSOD seems to be solved, no issues with that for two weeks. I'm not sure what we did that resolved the issue exactly, but one of the steps we took here worked.

    I am still trying to fix all these other errors, but that's a different issue.

    Thanks so much!!
      My System SpecsSystem Spec

  9. #19


    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    Glad to hear the good news, and you're welcome.

    Let us know if you have anymore issues.
      My System SpecsSystem Spec

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