Windows 8 and 8.1 Forums


Win8 BSOD WHEA_UNCORRECTABLE_ERROR ntoskrnl.exe

  1. #1


    Posts : 4
    Windows 8

    Win8 BSOD WHEA_UNCORRECTABLE_ERROR ntoskrnl.exe


    I just did a fresh install of win8 and I am getting these errors when running XBMC. I was hoping that someone here could help diagnose the issue. I only use this pc for an htpc, so I don't run other apps on there to know if it is only a problem with xbmc eden.

    Thanks

      My System SpecsSystem Spec

  2. #2


    Posts : 197
    Win 8 Enterprise RTM


    Reduce the clock speed of your cpu and/or bus. Underclock if necessary. Make sure your cpu and chipset temperatures are ok.

    Code:
    
    Loading Dump File [C:\Users\Johannes\Downloads\SF_24-11-2012 (2)\SF_24-11-2012\112312-11013-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    
    Symbol search path is: SRV*c:\symbols\*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    Machine Name:
    Kernel base = 0xfffff801`c601f000 PsLoadedModuleList = 0xfffff801`c62e9a60
    Debug session time: Sat Nov 24 03:45:30.186 2012 (UTC + 1:00)
    System Uptime: 0 days 0:00:04.862
    Loading Kernel Symbols
    ......................................................
    Loading User Symbols
    Mini Kernel Dump does not contain unloaded driver list
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    Use !analyze -v to get detailed debugging information.
    
    
    BugCheck 124, {0, fffffa8004d5c038, 0, 0}
    
    
    Probably caused by : GenuineIntel
    
    
    Followup: MachineOwner
    ---------
    
    
    1: kd> !errrec  fffffa8004d5c038
    ===============================================================================
    Common Platform Error Record @ fffffa8004d5c038
    -------------------------------------------------------------------------------
    Record Id     : 01cdc9edc1a6304b
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 11/24/2012 2:45:30 (UTC)
    Flags         : 0x00000002 PreviousError
    
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8004d5c0b8
    Section       @ fffffa8004d5c190
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : BUS error
    Operation     : Generic
    Flags         : 0x00
    Level         : 0
    CPU Version   : 0x000000000001067a
    Processor ID  : 0x0000000000000000
    
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8004d5c100
    Section       @ fffffa8004d5c250
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    
    Local APIC Id : 0x0000000000000000
    CPU Id        : 7a 06 01 00 00 08 02 00 - fd e3 08 0c ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    
    Proc. Info 0  @ fffffa8004d5c250
    
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8004d5c148
    Section       @ fffffa8004d5c2d0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    
    Error         : BUSL0_SRC_ERR_M_NOTIMEOUT_ERR (Proc 0 Bank 0)
      Status      : 0xf200084000000800
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8


    sorry, if you could possibly elaborate on what makes you think this i would appreciate it. I want to understand that it is clearly not a driver issue conflict or something? I thought maybe with the new OS that some drivers for an older motherboard might be causing the issues. I have never inspected a BSOD or dmp file before until today. While multiple dumps where uploaded, i believe 4 of the 5 were from the same cause. One was different. What are an acceptable range for cpu temps?

    I do run the same system with linux xbmc currently. I also have tried win7 with it as well, neither of which exhibit any OS related issue. It has only been since I have started running win8 which i put on just yesterday.

    Thats for the help.
      My System SpecsSystem Spec

  4. #4


    Posts : 197
    Win 8 Enterprise RTM


    If your bios allows you to change your clock speed, just test whether is works to alleviate your problem. The errors do indicate hardware issues. I did not see a distinct fifth minidump, they were all the same. You could try to run driver verifier and windows updates.
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 8


    I installed speedfan to get an idea of my cpu temps. That said my gpu temps appear to be around 50c when sitting at the desktop and nothing else is running. Once I started XBMC, I noticed that they rose up to 56c at which point I was modifying this post and performance seemed rather slow. Shortly after the pc showed the bsod.

    That said, my cpu shows temps around 34C which seem reasonable.Maybe my GPU is overheating causing the system to halt. My GPU is a NVIDIA 9300 that is integrated with my motherboard asus P5N7A-VM

    Attachment 11849
      My System SpecsSystem Spec

  6. #6


    Posts : 197
    Win 8 Enterprise RTM


    Can you just reduce your clock speed and see if your system is rock stable then?

    Reducing your clock speed is not only beneficial for stability at high temperatures.
      My System SpecsSystem Spec

  7. #7


    Posts : 4
    Windows 8


    Yes i will definitely try. I looked in the bios but i wasnt exactly sure what to change there. I will have to investigate further on how to do that exactly.

    I did see a tip on XBMC forums about changing the 'windowed' mode of the application. Once i did do that, the app did stay running without any crashes. While Im sure your are correct about heat and slowing down the cpu i do think it is something with XBMC that is causing windows to crash. When I am not running that software the pc doesnt have any issues. If i run xbmc, within mins it will crash
      My System SpecsSystem Spec

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