Windows 8 and 8.1 Forums


Computer is restarting unexpectedly - dump files attached

  1. #1


    Posts : 4
    Windows 8

    Computer is restarting unexpectedly - dump files attached


    Hello,

    I recently did a fresh install of Windows 8 on my HTPC. This machine is only used as a media center and therefor rather bare bones with no exotic software installed. With that said, I have configured it to sleep to conserve power. Every morning I seem to find a message indicating that the computer restarted unexpectedly. I have attached dump files to this post.

    I'm so thankful for any help you can offer...

      My System SpecsSystem Spec

  2. #2


    bangalore
    Posts : 634
    Windows 8.1 professional x64 + WMC


    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
    Machine Name:
    Kernel base = 0xfffff803`8946d000 PsLoadedModuleList = 0xfffff803`89737ae0
    Debug session time: Fri Nov 23 12:37:47.092 2012 (UTC + 5:30)
    System Uptime: 0 days 1:34:21.791
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ............................
    Loading User Symbols
    Loading unloaded module list
    ...........
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************


    Use !analyze -v to get detailed debugging information.


    BugCheck 9F, {3, fffffa80079c8060, fffff80389298920, fffffa8009469e10}


    Probably caused by : pci.sys


    Followup: MachineOwner
    ---------

    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************


    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa80079c8060, Physical Device Object of the stack
    Arg3: fffff80389298920, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa8009469e10, The blocked IRP


    Debugging Details:
    ------------------




    OVERLAPPED_MODULE: Address regions for 'mouhid' and 'EhStorClass.' overlap


    DRVPOWERSTATE_SUBCODE: 3


    IMAGE_NAME: pci.sys


    DEBUG_FLR_IMAGE_TIMESTAMP: 5010ab1f


    MODULE_NAME: pci


    FAULTING_MODULE: fffff88000dae000 pci


    CUSTOMER_CRASH_COUNT: 1


    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT


    BUGCHECK_STR: 0x9F


    PROCESS_NAME: System


    CURRENT_IRQL: 2


    TAG_NOT_DEFINED_c000000f: FFFFF8038929EFB0


    STACK_TEXT:
    fffff803`892988e8 fffff803`895fd61e : 00000000`0000009f 00000000`00000003 fffffa80`079c8060 fffff803`89298920 : nt!KeBugCheckEx
    fffff803`892988f0 fffff803`895fd651 : fffffa80`0bc18f00 fffffa80`0b660c70 fffff803`89298a79 fffff803`895135c6 : nt!PopIrpWatchdogBugcheck+0xe2
    fffff803`89298950 fffff803`89514724 : fffffa80`0b660c70 fffffa80`0b660b00 fffff803`89298c58 fffff880`02b41180 : nt!PopIrpWatchdog+0x32
    fffff803`892989a0 fffff803`89514e15 : 00000000`00000000 00000000`000286cf 00000000`00140001 00000000`000000c4 : nt!KiProcessExpiredTimerList+0x214
    fffff803`89298ae0 fffff803`89514cc8 : fffff803`89763180 fffff803`89765f80 00000000`00000005 00000000`00034bac : nt!KiExpireTimerTable+0xa9
    fffff803`89298b80 fffff803`8950e6f6 : fffffa80`00000000 00001f80`00ff00ff 00000000`00000000 00000000`00000002 : nt!KiTimerExpiration+0xc8
    fffff803`89298c30 fffff803`895134ba : fffff803`89763180 fffff803`89763180 00000000`00183de0 fffff803`897bd880 : nt!KiRetireDpcList+0x1f6
    fffff803`89298da0 00000000`00000000 : fffff803`89299000 fffff803`89293000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a




    STACK_COMMAND: kb


    FOLLOWUP_NAME: MachineOwner


    FAILURE_BUCKET_ID: 0x9F_3_ceton_mocur_IMAGE_pci.sys


    BUCKET_ID: 0x9F_3_ceton_mocur_IMAGE_pci.sys


    Followup: MachineOwner
    ---------

    Have you updated all your drivers(especially graphics)??
      My System SpecsSystem Spec

  3. #3


    Posts : 197
    Win 8 Enterprise RTM


    Upgrade your ceton_mocur drivers. This is your tv/cable/satellite/video input card.
      My System SpecsSystem Spec

  4. #4


    Posts : 4
    Windows 8


    Thank you so much! They are in the process of releasing a Windows 8 driver for this device and hopefully that will solve the issue. That said, does this appear to be the only driver/device causing the crashes/reboots or is this just the most likely culprit?

    Thanks again for your help!
      My System SpecsSystem Spec

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