Windows 8 and 8.1 Forums


BSOD on Fresh Win 8 Install

  1. #1


    Posts : 6
    Windows 8 64-bit

    BSOD on Fresh Win 8 Install


    I have an HP tx2z-1000, AMD Turion X2 Dual-Core Mobile RM-75 2.20GHz, 8gb Ram, ATI Radeon HD 3200, running windows 8 64-bit.

    I've tried installing Windows 8 a few times, each time keep getting bluescreens. I did a fresh install tonight and immediately got 2 BSODs. I downloaded BlueScreenView and have copied/pasted the info from the dumps below. Any suggestions would be most helpful!

    BSOD 1
    ==================================================
    Dump File : 112212-30451-01.dmp
    Crash Time : 11/22/2012 8:43:14 PM
    Bug Check String : NTFS_FILE_SYSTEM
    Bug Check Code : 0x00000024
    Parameter 1 : 000000b5`0019060b
    Parameter 2 : fffff880`18df04e8
    Parameter 3 : fffff880`18defd20
    Parameter 4 : fffff800`49c869f5
    Caused By Driver : Ntfs.sys
    Caused By Address : Ntfs.sys+40cf8
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+7b040
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\112212-30451-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 9200
    Dump File Size : 278,400
    ==================================================




    BSOD 2
    ==================================================
    Dump File : 112212-17269-01.dmp
    Crash Time : 11/22/2012 8:46:24 PM
    Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x0000001e
    Parameter 1 : ffffffff`c0000005
    Parameter 2 : fffff802`5e0899f5
    Parameter 3 : 00000000`00000000
    Parameter 4 : ffffffff`ffffffff
    Caused By Driver : Ntfs.sys
    Caused By Address : Ntfs.sys+23560
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+7b040
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\112212-17269-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 9200
    Dump File Size : 278,512
    ==================================================

      My System SpecsSystem Spec

  2. #2


    Posts : 6
    Windows 8 64-bit


    Just had another bluescreen:

    BSOD 3
    ==================================================
    Dump File : 112212-18283-01.dmp
    Crash Time : 11/22/2012 9:35:36 PM
    Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x0000001e
    Parameter 1 : ffffffff`c0000005
    Parameter 2 : fffff803`e4ec46c1
    Parameter 3 : 00000000`00000000
    Parameter 4 : ffffffff`ffffffff
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+7b040
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+7b040
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\112212-18283-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 9200
    Dump File Size : 278,512
    ==================================================
      My System SpecsSystem Spec

  3. #3


    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    We need this information before we can start analyses.
    Blue Screen of Death (BSOD) Posting Instructions

    Can you add your system specs to the drop box in the lower left corner on any of your posts.
    Use this link to find any system specs you don't know.
    Speccy Free System information Utility

    The first indicates a possible hard drive problem.
    Run the hard drive diagnostics from your HDD manufacturer.

    Second and third is maybe RAM issue.

    We need more information, post the files from the BSoD report linked above.
      My System SpecsSystem Spec

  4. #4


    Posts : 6
    Windows 8 64-bit


    BSOD info should be uploaded. -Many Thanks!
      My System SpecsSystem Spec

  5. #5


    Posts : 197
    Win 8 Enterprise RTM


    Test your memory with memtest86
    And test your memory with memtest from hcidesign
      My System SpecsSystem Spec

  6. #6


    Posts : 6
    Windows 8 64-bit


    I ran a 30+ hour memtest86 with no errors. Ill try the other memtest as well.
      My System SpecsSystem Spec

  7. #7


    Fairfield County, CT
    Posts : 348
    Windows 7 SP1


    If memtest does not give positive results, try a driver verifier.
    Verifying Drivers: Enable or disable the Driver verifier in Windows 8
    You will get BSOD during the test. If the results give a driver that may be the cause we will update. If it does not we will continue with hardware.
      My System SpecsSystem Spec

  8. #8


    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    After running Driver Verifier as recommended by richc46, if no drivers are found.

    Download and run Seatools on your HDD.
    How to use SeaTools for Windows
    Short Drive Self Test and Long Drive Self Test.

    You three crashes.
    Code:
    STOP 0x00000024: NTFS_FILE_SYSTEM 
    Usual causes:  Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    FAILURE_BUCKET_ID:  0x24_nt!ExpInterlockedPopEntrySListFault16
    ExceptionAddress: fffff80049c869f5 (nt!ExpInterlockedPopEntrySListFault16)
    -------------------------------------------------------------------------------------------------------------------------------
    STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
    Usual causes:  Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    FAILURE_BUCKET_ID:  0x1E_c0000005_R_nt!KiTimerWaitTest
    -------------------------------------------------------------------------------------------------------------------------------
    Third dump same as above
    From your System Event Logs.
    You're getting a lot of these.
    Code:
    Event[350]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Power
      Date: 2012-11-22T21:35:27.270
      Event ID: 125
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: EnjoyingGod
      Description: 
    ACPI thermal zone \_TZ.THRM has been enumerated.             
    _PSV = 368K             
    _TC1 = 2             
    _TC2 = 3             
    _TSP = 3000ms             
    _AC0 = 0K             
    _AC1 = 0K             
    _AC2 = 0K             
    _AC3 = 0K             
    _AC4 = 0K             
    _AC5 = 0K             
    _AC6 = 0K             
    _AC7 = 0K             
    _AC8 = 0K             
    _AC9 = 0K             
    _CRT = 0K             
    _HOT = 378K
    This is indicating your CPU is overheating.
    Use Core Temp , to check the CPU temps when at idle, under load and/or testing.
    Let us know the minimum and maximum temps you get.

    Code:
    Event[352]:
      Log Name: System
      Source: BTHUSB
      Date: 2012-11-22T21:35:29.703
      Event ID: 18
      Task: N/A
      Level: Information
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: EnjoyingGod
      Description: 
    Windows cannot store Bluetooth authentication codes (link keys) on the local adapter. Bluetooth keyboards might not work in the system BIOS during startup.
    
    Event[353]:
      Log Name: System
      Source: BTHUSB
      Date: 2012-11-22T21:35:29.703
      Event ID: 28
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: EnjoyingGod
      Description: 
    The local adapter does not support Bluetooth Low Energy.
    What kind of bluetooth keyboard are you using?
    Check for a driver update.
      My System SpecsSystem Spec

  9. #9


    Posts : 197
    Win 8 Enterprise RTM


    Update your ssd firmware. Update your bios. Your network drivers seem out of date. Are they the inbox drivers, or did you downgrade? Get to Realtek (ethernet) and Broadcom drivers (wireless) for the latest drivers. Update your video driver. How did SmSerl64, your modem driver, which is from 2008, get loaded?
      My System SpecsSystem Spec

  10. #10


    Posts : 6
    Windows 8 64-bit


    Many thanks for all the suggestions. Here is where I am at currently:

    1. Neither memtest nor memtest86 have reported any errors.

    2. With Seatools, Short Drive Self Fest read “ShortDST – Pass” and Long Generic read “Long Generic – FAIL”

    3. I followed the steps for Verifying Drivers, but did not get a bluescreen. It did, however, significantly slow the computer down.

    4. Running Core Temp with nothing else running in the background, I recorded a temp. of 62C with a Min reading of 62C and a Max reading of 83C. (see attached image)

    5. Running Core Temp with Seatools and MSPaint also running in the background, I recorded a temp. of 91C with a Min reading of 61C and a Max reading of 93C. (see attached image)

    6. I am not using a Bluetooth keyboard.

    7. As far as my current drivers, I have not done any updates. I just did a fresh install of windows 8 by formatting/deleting partitions. Whatever drivers I have were assigned by Windows during the install. It was only a few minutes after the install that I started getting bluescreens.

    Attachment 11783Attachment 11784
      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
BSOD on Fresh Win 8 Install
Related Threads
Solved BSOD on fresh Win 8.1 Pro x64 install in BSOD Crashes and Debugging
Hello fellow PC users I recently installed Windows 8.1 Pro x64 and the correct up to date drivers for my hardware. I experience a BSOD, it doesn't go into the BSOD right away but after 15-30 minutes of use I get the BSOD with the "page fault in nonpaged area" message. I have attached my...
BSOD - Fresh install W8 - ntkrnlmp.exe in BSOD Crashes and Debugging
Hi guys, So after trying to sort my last issue out, I decided to flatten my PC, take the OS off my SSD and on to a HDD and start again. With a brand new CPU, 16Gb Patriot RAM, currently a 500Gb HDD and 120Gb SSD and Nvidia GTX660 GPU I have once again hit the BSOD wall - ntkrnlmp.exe...
BSOD-fresh install win 8.1 pro.... in BSOD Crashes and Debugging
hi, I installed win 8.1 pro and i got kernel_security_check_faulire eror. Now every time after i do any operation my computer restarts. I was getting those bsod problems in win 7 ultimate too but wanted to put 8.1 before i resolve problem. thx for help in advance :D
Solved Fresh install 8.1 random BSOD in BSOD Crashes and Debugging
I have a fresh install of Windows 8.1. Everything has been brought up to date including all hardware drivers and bios. I continue to experience the same BSOD every couple of days or so (Attached in this post). This is what else ive tried: Ive unplugged all extra hardware and it still continues to...
I'm sorry but I'm new at this but I'm at a loss at what I'm suppose to do. Just got in the mail 2 ssd's and the HD7870 video card along with a copy of windows 8.1 complete (retail). My boot ssd (one I'm trying to install on) is a 60gb Mushkin and the other is the one I was going to put games on...
Windows 8 BSOD after fresh install in BSOD Crashes and Debugging
I have been getting a random BSOD on a fresh Windows 8 install. It doesn't seem to happen at any given time. Sometimes its right after startup and sometimes in the middle of the night when nothing is happening. I have attached my dumps if anyone can help read them. I have tried to look at them...
BSOD on fresh windows8 install in BSOD Crashes and Debugging
So these have carried over from an OLD windows7 build and im about at the end of my troubleshooting knowledge but for proper help im willing to go back to square 1. I haven't got any of the drivers off my mobo manufacturers site on account of them all being VERY slow ftp servers so everything's as...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook