Windows 8 and 8.1 Forums


Various BSODs in Past Two Days

  1. #1

    Various BSODs in Past Two Days


    About two weeks ago I upgraded to Windows 8 (from Windows 7) and I've been getting regular BSODs, 3 of which occurred in the past two days. I've been copy/pasting dump debugs from WinDbg, but your SF Diagnostic Tool seems like a much better option! Let me know if you think you know what the problem could be. Thank You.

      My System SpecsSystem Spec

  2. #2


    bangalore
    Posts : 634
    Windows 8.1 professional x64 + WMC


    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 133, {1, 784, 0, 0}
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+13ca8 )
      My System SpecsSystem Spec

  3. #3


    Thanks for the response bagavan, but I'm not really sure what to do with that information. I'm pretty decent with computers, as I am a developer, but I'm not very familiar with diagnosing BSODs. Any help would be appreciated. I did get another BSOD last night and attached is the updated SF zip. Below is the analysis of the new BSOD. Does it seem to be an issue with video cards? Before this BSOD, I updated my catalyst drivers from 12.10 to the 12.11 beta, which obviously didn't help.

    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************


    Use !analyze -v to get detailed debugging information.


    BugCheck 3B, {c000001d, fffff80046f33382, fffff8801b58b110, 0}


    Page 423e79 not present in the dump file. Type ".hh dbgerr004" for details
    Probably caused by : dxgkrnl.sys ( dxgkrnl!DXGADAPTER::AcquireCoreResourceShared+59 )


    Followup: MachineOwner
    ---------


    2: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************


    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c000001d, Exception code that caused the bugcheck
    Arg2: fffff80046f33382, Address of the instruction which caused the bugcheck
    Arg3: fffff8801b58b110, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.


    Debugging Details:
    ------------------


    Page 423e79 not present in the dump file. Type ".hh dbgerr004" for details


    EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction.


    FAULTING_IP:
    nt!ExAcquireResourceSharedLite+172
    fffff800`46f33382 488b02 mov rax,qword ptr [rdx]


    CONTEXT: fffff8801b58b110 -- (.cxr 0xfffff8801b58b110)
    rax=0000000000000000 rbx=fffffa800d148420 rcx=fffffa80110369f0
    rdx=fffffa8011036980 rsi=fffffa800d057b00 rdi=fffff8a001dd6900
    rip=fffff80046f33382 rsp=fffff8801b58bb10 rbp=fffff8801b58bb50
    r8=fffffa800d148450 r9=fffffa8011036980 r10=0000000000000000
    r11=000007f68da47000 r12=0000000000000001 r13=0000000000000040
    r14=0000000000000001 r15=0000000000000000
    iopl=0 nv up di ng nz na pe nc
    cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010082
    nt!ExAcquireResourceSharedLite+0x172:
    fffff800`46f33382 488b02 mov rax,qword ptr [rdx] ds:002b:fffffa80`11036980=0000000000000000
    Resetting default scope


    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT


    BUGCHECK_STR: 0x3B


    PROCESS_NAME: dwm.exe


    CURRENT_IRQL: 0


    LAST_CONTROL_TRANSFER: from fffff88005c60689 to fffff80046f33382


    STACK_TEXT:
    fffff880`1b58bb10 fffff880`05c60689 : ffff7300`49be7702 fffffa80`0d173010 fffffa80`0d173000 0000001e`49e021e0 : nt!ExAcquireResourceSharedLite+0x172
    fffff880`1b58bb80 fffff880`05ca0741 : 00000000`40000140 fffff880`1b58bcc0 fffffa80`0d173010 fffff8a0`01dd6930 : dxgkrnl!DXGADAPTER::AcquireCoreResourceShared+0x59
    fffff880`1b58bbb0 fffff800`46ef4753 : fffffa80`0d057b00 fffffa80`0d173010 fffffa80`0d173010 00000000`40000140 : dxgkrnl!DxgkCheckMonitorPowerState+0x131
    fffff880`1b58bc40 000007fc`8fac10fa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    0000001e`4791e7e8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x000007fc`8fac10fa




    FOLLOWUP_IP:
    dxgkrnl!DXGADAPTER::AcquireCoreResourceShared+59
    fffff880`05c60689 4084f6 test sil,sil


    SYMBOL_STACK_INDEX: 1


    SYMBOL_NAME: dxgkrnl!DXGADAPTER::AcquireCoreResourceShared+59


    FOLLOWUP_NAME: MachineOwner


    MODULE_NAME: dxgkrnl


    IMAGE_NAME: dxgkrnl.sys


    DEBUG_FLR_IMAGE_TIMESTAMP: 505ab2c6


    STACK_COMMAND: .cxr 0xfffff8801b58b110 ; kb


    BUCKET_ID_FUNC_OFFSET: 59


    FAILURE_BUCKET_ID: 0x3B_dxgkrnl!DXGADAPTER::AcquireCoreResourceShared


    BUCKET_ID: 0x3B_dxgkrnl!DXGADAPTER::AcquireCoreResourceShared


    Followup: MachineOwner
    ---------
      My System SpecsSystem Spec

  4. #4


    Posts : 197
    Win 8 Enterprise RTM


    Unload any third party firewalls, antivirus, vpn solutions, apple bonjour, virtual machine software. Update your networking drivers.

    networking is implicated.
      My System SpecsSystem Spec

  5. #5


    Quote Originally Posted by jmv2009 View Post
    Unload any third party firewalls, antivirus, vpn solutions, apple bonjour, virtual machine software. Update your networking drivers.

    networking is implicated.
    I did this, updated network drivers to win 8 version, then I got constant BSODs on start up. Windows went into recovery mode and I was able to back up all of my stuff. I decided to do a clean install of windows 8 and I haven't had any problems since. I appreciate your help. A fresh format install is always a good idea! I'll mark this as solved next week if I don't have any issues.
      My System SpecsSystem Spec

  6. #6


    I just got another BSOD that seems to be caused by dxgkrnl.sys. Any ideas?
      My System SpecsSystem Spec

  7. #7


    bangalore
    Posts : 634
    Windows 8.1 professional x64 + WMC


    Code:
    ********************************************************************************                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff80275ed6322, Address of the instruction which caused the bugcheck
    Arg3: fffff8801d295390, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    
    
    Debugging Details:
    ------------------
    
    
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    
    FAULTING_IP: 
    nt!ExAcquireResourceSharedLite+112
    fffff802`75ed6322 4883c440        add     rsp,40h
    
    
    CONTEXT:  fffff8801d295390 -- (.cxr 0xfffff8801d295390)
    rax=0000000000000001 rbx=fffffa801065b010 rcx=fffff8801d295db0
    rdx=0000000000000000 rsi=feffffffbfffffff rdi=0000000000000000
    rip=fffff80275ed6322 rsp=fffff8801d295d90 rbp=fffff8801d295dd0
     r8=fffff8801d295ee8  r9=0000000000000000 r10=fffff8800145dfa0
    r11=fffffa80109fe700 r12=0000000000000001 r13=0000000000000000
    r14=0000000000000001 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    cs=0010  ss=0000  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
    nt!ExAcquireResourceSharedLite+0x112:
    fffff802`75ed6322 4883c440        add     rsp,40h
    Resetting default scope
    
    
    CUSTOMER_CRASH_COUNT:  1
    
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    
    BUGCHECK_STR:  0x3B
    
    
    PROCESS_NAME:  dwm.exe
    
    
    CURRENT_IRQL:  0
    
    
    LAST_CONTROL_TRANSFER:  from fffff88005d1e689 to fffff80275ed6322
    
    
    STACK_TEXT:  
    fffff880`1d295d90 fffff880`05d1e689 : 00000000`00000002 fffffa80`1065b010 00000000`00000000 fffff802`76265fdd : nt!ExAcquireResourceSharedLite+0x112
    fffff880`1d295e00 fffff880`05d2dcf4 : fffffa80`1065b010 00000000`00000000 00000000`00000000 fffffa80`109fe800 : dxgkrnl!DXGADAPTER::AcquireCoreResourceShared+0x59
    fffff880`1d295e30 fffff880`05d59475 : 00000800`80002bc0 fffff880`1d296110 fffff880`1d2960a8 fffffa80`1065b010 : dxgkrnl!DxgkpGetPairingAdapters+0x94
    fffff880`1d295ea0 fffff960`0025ef31 : fffff880`1d2960a8 fffffa80`00000000 fffffa80`109ca3e0 00000000`00000000 : dxgkrnl!DxgkGetPresentHistory+0x165
    fffff880`1d296010 fffff960`0025ed78 : 00000000`00000001 00000000`00000001 ffffffff`ffffffff 00000000`00000000 : win32k!CTokenManager::ProcessDxgkAdapterTokens+0xf1
    fffff880`1d296940 fffff960`00284d8f : 00000000`00000003 00000000`00000003 00000000`00000003 00000000`00000114 : win32k!CTokenManager::ProcessTokens+0x119
    fffff880`1d296a40 fffff960`00284c5e : 00000000`00000000 00000000`00000000 00000000`00000058 fffff880`05d6c755 : win32k!CTokenManager::TokenThread+0xf7
    fffff880`1d296b40 fffff802`75e97753 : fffffa80`109fe700 000000cb`960c1d10 00000000`00000020 fffffa80`109db3a0 : win32k!NtTokenManagerThread+0xae
    fffff880`1d296c40 000007fd`8123159a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    000000cb`9820fe68 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x000007fd`8123159a
    
    
    
    
    FOLLOWUP_IP: 
    dxgkrnl!DXGADAPTER::AcquireCoreResourceShared+59
    fffff880`05d1e689 4084f6          test    sil,sil
    
    
    SYMBOL_STACK_INDEX:  1
    
    
    SYMBOL_NAME:  dxgkrnl!DXGADAPTER::AcquireCoreResourceShared+59
    
    
    FOLLOWUP_NAME:  MachineOwner
    
    
    MODULE_NAME: dxgkrnl
    
    
    IMAGE_NAME:  dxgkrnl.sys
    
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  505ab2c6
    
    
    STACK_COMMAND:  .cxr 0xfffff8801d295390 ; kb
    
    
    BUCKET_ID_FUNC_OFFSET:  59
    
    
    FAILURE_BUCKET_ID:  0x3B_dxgkrnl!DXGADAPTER::AcquireCoreResourceShared
    
    
    BUCKET_ID:  0x3B_dxgkrnl!DXGADAPTER::AcquireCoreResourceShared
    
    
    Followup: MachineOwner
    ---------
    This indicates that dwm(desktop windows manager is at fault)

    Update your graphic card drivers and turn off visual effect and see if the error persists.

    also run driver verifier

    Driver Verifier - Enable and Disable - Windows 7 Forums
    Last edited by bagavan; 27 Nov 2012 at 10:17.
      My System SpecsSystem Spec

  8. #8


    My graphics drivers are already up to date. I turned off all visual effects. I followed the steps in the Driver Verifier thread, but there are only 3 drivers listed in step 5, all of which are from Microsoft (hal.dll, kd.dll, and ntoskrnl.exe). Any other suggestions?
      My System SpecsSystem Spec

  9. #9


    bangalore
    Posts : 634
    Windows 8.1 professional x64 + WMC


    Quote Originally Posted by sharkya View Post
    My graphics drivers are already up to date. I turned off all visual effects. I followed the steps in the Driver Verifier thread, but there are only 3 drivers listed in step 5, all of which are from Microsoft (hal.dll, kd.dll, and ntoskrnl.exe). Any other suggestions?
    Is the BSOD still persisting after turning off visual effects?
      My System SpecsSystem Spec

  10. #10


    Quote Originally Posted by bagavan View Post
    Is the BSOD still persisting after turning off visual effects?
    I haven't gotten any in the past hour since turning off visual effects. After formatting, my computer was up for 4 days before having a BSOD. I'll give it a week. Are visual effects known for causing BSODs? I wasn't able to find anything about that after a quick google search.
      My System SpecsSystem Spec

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