Windows 8 and 8.1 Forums

BSOD Windows 8 need help

  1. #1


    Posts : 4
    Windows 7

    BSOD Windows 8 need help


    Hi
    whenever i install windows 8 it gives me bsod after the getting devices ready part is over and pc restarts and bsod happens so i have never been able to boot into windows 8..last night i integrated all the latest updates for windows 8 then installed but same thing happened...plz anyone help me minidump file is attached below....i also have the latest bios.+no history of bsod with windows 7 ever.
    sorry for bad english..
    Last edited by nouman8; 17 Nov 2012 at 00:14.

      My System SpecsSystem Spec

  2. #2


    Fairfield County, CT
    Posts : 348
    Windows 7 SP1


    Welcome
    The BSOD reports give little clues and not answers. You have given us only one report with one little clue. There is not enough to determine the cause of the BSODs. Use the computer and after you get several more, post them here and you will be helped.
      My System SpecsSystem Spec

  3. #3


    Posts : 197
    Win 8 Enterprise RTM


    Disable or upgrade your wireless adapter.

    Atheros & Zidas drivers
    Code:
    
    Loading Dump File [C:\Users\Johannes\Downloads\111612-29437-01\111612-29437-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    
    Symbol search path is: SRV*c:\symbols\*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
    Machine Name:
    Kernel base = 0xfffff800`fe60b000 PsLoadedModuleList = 0xfffff800`fe8d5ae0
    Debug session time: Sat Nov 17 08:25:54.487 2012 (UTC + 1:00)
    System Uptime: 0 days 0:00:14.831
    Loading Kernel Symbols
    ...............................................................
    .............................................
    Loading User Symbols
    Loading unloaded module list
    ....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    Use !analyze -v to get detailed debugging information.
    
    
    BugCheck A, {0, 2, 0, fffff800fe6ab5fe}
    
    
    *** WARNING: Unable to verify timestamp for athrx.sys
    *** ERROR: Module load completed but symbols could not be loaded for athrx.sys
    Probably caused by : athrx.sys ( athrx+1e2def )
    
    
    Followup: MachineOwner
    ---------
    
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 0000000000000000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
    	bit 0 : value 0 = read operation, 1 = write operation
    	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff800fe6ab5fe, address which referenced memory
    
    
    Debugging Details:
    ------------------
    
    
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800fe961168
    GetUlongFromAddress: unable to read from fffff800fe9611f8
     0000000000000000 Nonpaged pool
    
    
    CURRENT_IRQL:  2
    
    
    FAULTING_IP: 
    nt!KeWaitForSingleObject+19e
    fffff800`fe6ab5fe 483901          cmp     qword ptr [rcx],rax
    
    
    CUSTOMER_CRASH_COUNT:  1
    
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    
    BUGCHECK_STR:  AV
    
    
    PROCESS_NAME:  System
    
    
    TRAP_FRAME:  fffff88004dd6ad0 -- (.trap 0xfffff88004dd6ad0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffffa8002c67758 rbx=0000000000000000 rcx=0000000000000000
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800fe6ab5fe rsp=fffff88004dd6c60 rbp=0000000000000000
     r8=0000000000000000  r9=fffff780000003b0 r10=fffff78000000008
    r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    nt!KeWaitForSingleObject+0x19e:
    fffff800`fe6ab5fe 483901          cmp     qword ptr [rcx],rax ds:00000000`00000000=????????????????
    Resetting default scope
    
    
    LAST_CONTROL_TRANSFER:  from fffff800fe684a69 to fffff800fe685740
    
    
    STACK_TEXT:  
    fffff880`04dd6988 fffff800`fe684a69 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`04dd6990 fffff800`fe6832e0 : 00000000`00000000 fffffa80`02c67b00 fffffa80`017d4000 fffff880`04dd6ad0 : nt!KiBugCheckDispatch+0x69
    fffff880`04dd6ad0 fffff800`fe6ab5fe : 00000000`00000010 fffff800`fe901180 00000000`00000d72 00000000`00000000 : nt!KiPageFault+0x260
    fffff880`04dd6c60 fffff880`06891def : fffffa80`02c67750 fffffa80`00000000 fffff880`04dd6d00 fffffa80`02c62000 : nt!KeWaitForSingleObject+0x19e
    fffff880`04dd6cf0 fffffa80`02c67750 : fffffa80`00000000 fffff880`04dd6d00 fffffa80`02c62000 00000000`00000000 : athrx+0x1e2def
    fffff880`04dd6cf8 fffffa80`00000000 : fffff880`04dd6d00 fffffa80`02c62000 00000000`00000000 00000000`00000300 : 0xfffffa80`02c67750
    fffff880`04dd6d00 fffff880`04dd6d00 : fffffa80`02c62000 00000000`00000000 00000000`00000300 fffffa80`02c62030 : 0xfffffa80`00000000
    fffff880`04dd6d08 fffffa80`02c62000 : 00000000`00000000 00000000`00000300 fffffa80`02c62030 00000000`00000000 : 0xfffff880`04dd6d00
    fffff880`04dd6d10 00000000`00000000 : 00000000`00000300 fffffa80`02c62030 00000000`00000000 fffffa80`015df040 : 0xfffffa80`02c62000
    
    
    
    
    STACK_COMMAND:  kb
    
    
    FOLLOWUP_IP: 
    athrx+1e2def
    fffff880`06891def ??              ???
    
    
    SYMBOL_STACK_INDEX:  4
    
    
    SYMBOL_NAME:  athrx+1e2def
    
    
    FOLLOWUP_NAME:  MachineOwner
    
    
    MODULE_NAME: athrx
    
    
    IMAGE_NAME:  athrx.sys
    
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4f6a9bde
    
    
    FAILURE_BUCKET_ID:  AV_athrx+1e2def
    
    
    BUCKET_ID:  AV_athrx+1e2def
    
    
    Followup: MachineOwner
    ---------
      My System SpecsSystem Spec

  4. #4


    Fairfield County, CT
    Posts : 348
    Windows 7 SP1


    I hope that you are disaplaying and giving the correct information, since this is what I see:

    Code:
     Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Richard\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\Y0BK1WNM\111612-29437-01\111612-29437-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 9200 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
    Machine Name:
    Kernel base = 0xfffff800`fe60b000 PsLoadedModuleList = 0xfffff800`fe8d5ae0
    Debug session time: Sat Nov 17 02:25:54.487 2012 (UTC - 5:00)
    System Uptime: 0 days 0:00:14.831
    Loading Kernel Symbols
    ...............................................................
    .............................................
    Loading User Symbols
    Loading unloaded module list
    ....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {0, 2, 0, fffff800fe6ab5fe}
    
    Probably caused by : ntkrnlmp.exe ( nt!KeWaitForSingleObject+19e )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 0000000000000000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
    	bit 0 : value 0 = read operation, 1 = write operation
    	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff800fe6ab5fe, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800fe961168
    unable to get nt!MmPoolCodeStart
    unable to get nt!MmPoolCodeEnd
     0000000000000000 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    nt!KeWaitForSingleObject+19e
    fffff800`fe6ab5fe 483901          cmp     qword ptr [rcx],rax
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  fffff88004dd6ad0 -- (.trap 0xfffff88004dd6ad0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffffa8002c67758 rbx=0000000000000000 rcx=0000000000000000
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800fe6ab5fe rsp=fffff88004dd6c60 rbp=0000000000000000
     r8=0000000000000000  r9=fffff780000003b0 r10=fffff78000000008
    r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    nt!KeWaitForSingleObject+0x19e:
    fffff800`fe6ab5fe 483901          cmp     qword ptr [rcx],rax ds:f401:00000000`00000000=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff800fe684a69 to fffff800fe685740
    
    STACK_TEXT:  
    fffff880`04dd6988 fffff800`fe684a69 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`04dd6990 fffff800`fe6832e0 : 00000000`00000000 fffffa80`02c67b00 fffffa80`017d4000 fffff880`04dd6ad0 : nt!KiBugCheckDispatch+0x69
    fffff880`04dd6ad0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x260
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    nt!KeWaitForSingleObject+19e
    fffff800`fe6ab5fe 483901          cmp     qword ptr [rcx],rax
    
    SYMBOL_NAME:  nt!KeWaitForSingleObject+19e
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  50875b31
    
    FAILURE_BUCKET_ID:  X64_0xA_nt!KeWaitForSingleObject+19e
    
    BUCKET_ID:  X64_0xA_nt!KeWaitForSingleObject+19e
    
    Followup: MachineOwner
    ---------
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 7


    thanks alotttttt....richc46 and jmv2009...yes the problem was the atheros wireless driver i spent my whole day searching this bsod..my netbook was mentioned here in the affected models list Affected Model list i replaced athrx.sys with the one in the windows 7 then voila windows 8 booted fine but wireless drivers was rejected due to signature issues so installed the latest drivers from station drivers and everything is ok now...been trying to find out the problem for more than 2 months so finally..thanks alot jmv2009 and richc46 for your time im very thankful to you both....plz explain how to update the drivers while windows 8 is being installed....
    Last edited by nouman8; 17 Nov 2012 at 09:14.
      My System SpecsSystem Spec

  6. #6


    Posts : 197
    Win 8 Enterprise RTM


    It's the same dump file...
      My System SpecsSystem Spec

  7. #7


    Fairfield County, CT
    Posts : 348
    Windows 7 SP1


    Look at the probable cause, we show completly different results. That should not be as we are both using Ms Debugger and not Bluescreen veiw, which often shows different results.
      My System SpecsSystem Spec

  8. #8


    Posts : 197
    Win 8 Enterprise RTM


    Upgrade the debugger?

    Microsoft (R) Windows Debugger Version 6.2.9200.16384 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
      My System SpecsSystem Spec

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