Windows 8 and 8.1 Forums

BSOD- random

  1. #1

    BSOD- random


    Hello,
    I am having BSOD errors and it is quite random.. need help to fix this..

    Here are the dmp files...


    thx in advance

      My System SpecsSystem Spec

  2. #2


    BUMP!!! Anyone???? 3 days has 43 views and no response.... Please help.
      My System SpecsSystem Spec

  3. #3


    Posts : 197
    Win 8 Enterprise RTM


    This is a Machine check hardware error 124.

    Code:
    Loading Dump File [C:\Users\Johannes\Downloads\SF_14-11-2012\SF_14-11-2012\111212-17737-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    Symbol search path is: SRV*c:\symbols\*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 8 Kernel Version 9200 MP (4 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 9200.16424.x86fre.win8_gdr.120926-1855
    Machine Name:
    Kernel base = 0x81e0a000 PsLoadedModuleList = 0x81ff5e68
    Debug session time: Mon Nov 12 13:57:24.158 2012 (UTC + 1:00)
    System Uptime: 0 days 0:00:06.890
    Loading Kernel Symbols
    ......................................................
    Loading User Symbols
    Mini Kernel Dump does not contain unloaded driver list
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 124, {0, 86673024, 0, 0}
    Probably caused by : AuthenticAMD
    Followup: MachineOwner
    ---------
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 00000000, Machine Check Exception
    Arg2: 86673024, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.
    Debugging Details:
    ------------------
    
    BUGCHECK_STR:  0x124_AuthenticAMD
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    CURRENT_IRQL:  0
    STACK_TEXT:  
    8b362b24 81ed2596 86673008 81fe2578 8200bc60 nt!WheapCreateTriageDumpFromPreviousSession+0x33
    8b362b40 81ed3180 8200bc60 86673008 81fe2578 nt!WheapProcessWorkQueueItem+0x52
    8b362b5c 81e240bd 8200bc60 84cf8d40 00000000 nt!WheapWorkQueueWorkerRoutine+0x1d
    8b362bb4 81e8d8e5 00010000 d3bcc914 00000000 nt!ExpWorkerThread+0x111
    8b362bf0 81f3a259 81e23fb0 00010000 00000000 nt!PspSystemThreadStartup+0x4a
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
    
    STACK_COMMAND:  kb
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: AuthenticAMD
    IMAGE_NAME:  AuthenticAMD
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_BUS_PRV
    BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_BUS_PRV
    Followup: MachineOwner
    ---------
      My System SpecsSystem Spec

  4. #4


    Can it say which hardware?
      My System SpecsSystem Spec

  5. #5


    Posts : 197
    Win 8 Enterprise RTM


    Possibly ram.

    Run memtest from hcidesign.com AND memtest86+.
      My System SpecsSystem Spec

  6. #6


    Mem test passed... checked one memory at a time still getting BSOD's
      My System SpecsSystem Spec

  7. #7


    Posts : 197
    Win 8 Enterprise RTM
      My System SpecsSystem Spec

  8. #8


    Getting BSOD's again..
      My System SpecsSystem Spec

  9. #9


    Posts : 197
    Win 8 Enterprise RTM


    Yeah, but try to follow the link above. This is a difficult one.
    Try to uninstall vpn, vmware, virus scanners, firewalls, malware protection, non-stock drivers. Upgrade bios.
      My System SpecsSystem Spec

  10. #10


    I do not have VPN, virus s/w and malware protection.
      My System SpecsSystem Spec

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