Hey guys. I hope someone can help me.
I upgraded my Dell XPS9000 from Win 7 x64 Pro – and it ran without a hitch – to Win 8 x64 Pro. Now I have a weird shutdown problem.
If I start the machine, or reboot it, it goes into sleep perfectly as per Power Plan. When sleeping, the power light flashes. The system never crashes while I work on it before it goes to sleep – for hours! Nothing happens until after the first Sleep. Then, when the system gets out of the first Sleep mode, it still works well for all the tasks I perform on it. Only after that, it no longer goes to sleep, the power light is solidly lit, and the system eventually crashes and shuts down. Of course, I don’t know it until I notice the power light being off, at which point I boot up and am greeted with a BSOD-esque message plastered over my Metro tiles saying the “Computer had to shut down, report to Microsofr” or such. And then the cycle repeats.
Boots – On – Works – Sleeps (blinking light) – On – Works – Does not sleep (solid light) – Crashes - Shuts down.
This cycle has been very consistent, and I was able to replicate it several times. I have compiled a crash file that contains several DMP entries.
Have reinstalled the OS several times, updated all the drivers, everything works great until the first sleep. Very strange.
Thanks in advance for any help you provide…
_nick_
I upgraded my Dell XPS9000 from Win 7 x64 Pro – and it ran without a hitch – to Win 8 x64 Pro. Now I have a weird shutdown problem.
If I start the machine, or reboot it, it goes into sleep perfectly as per Power Plan. When sleeping, the power light flashes. The system never crashes while I work on it before it goes to sleep – for hours! Nothing happens until after the first Sleep. Then, when the system gets out of the first Sleep mode, it still works well for all the tasks I perform on it. Only after that, it no longer goes to sleep, the power light is solidly lit, and the system eventually crashes and shuts down. Of course, I don’t know it until I notice the power light being off, at which point I boot up and am greeted with a BSOD-esque message plastered over my Metro tiles saying the “Computer had to shut down, report to Microsofr” or such. And then the cycle repeats.
Boots – On – Works – Sleeps (blinking light) – On – Works – Does not sleep (solid light) – Crashes - Shuts down.
This cycle has been very consistent, and I was able to replicate it several times. I have compiled a crash file that contains several DMP entries.
Have reinstalled the OS several times, updated all the drivers, everything works great until the first sleep. Very strange.
Thanks in advance for any help you provide…
_nick_
My Computer
System One
-
- OS
- Windows 8 Pro 64-bit