Windows 8 and 8.1 Forums

BSOD 133 (hal.dll and ntoskrnl.exe)

  1. #1

    Posts : 12
    Windows 8 Pro

    BSOD 133 (hal.dll and ntoskrnl.exe)

    I just built this PC with Windows 8 Pro but have been getting random BSODs (watchdog) that typically occur when the system has to restart after installing new software or drivers. BlueScreenView tells me that the problem files are hal.dll and ntoskrnl.exe (and usbport.sys in one other dump), but I'm not sure where to proceed from here. AFAIK, these are pretty generic 133 errors that may have to do with conflicting or incompatible drivers.

      My System SpecsSystem Spec

  2. #2

    Posts : 12
    Windows 8 Pro

    Bump. My system seems to be a lot more stable now, but a BSOD is guaranteed whenever I try to shut down or reboot the system, and it always involves hal.dll and ntoskrnl.exe.
      My System SpecsSystem Spec

  3. #3

    Posts : 12
    Windows 8 Pro

    Update. The BSOD on restart (and shut down, I assume) does not happen if I do it relatively soon after logging in. I assume that there's some kind of driver being loaded late that is causing the problem. Can anyone take a look at my attachment?
      My System SpecsSystem Spec

  4. #4

    Posts : 197
    Win 8 Enterprise RTM

    This seems to be storage driver related.
    Always follow Mr Zieglers advice:
    BSOD - DPC_WATCHDOG_VIOLATION - storahci.sys

    Be sure to update SSD firmware. Be sure to uninstall virtual CD solutions. Be sure to disable third party virus scanners and firewalls. Be sure to update your bios.

    Loading Dump File [C:\Users\Johannes\Downloads\SF_10-11-2012\SF_10-11-2012\111012-17000-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    Symbol search path is: SRV*c:\symbols\*
    Executable search path is: 
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    Machine Name:
    Kernel base = 0xfffff802`1320f000 PsLoadedModuleList = 0xfffff802`134d9a60
    Debug session time: Sat Nov 10 18:21:28.343 2012 (UTC + 1:00)
    System Uptime: 0 days 0:48:47.000
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Use !analyze -v to get detailed debugging information.
    BugCheck 133, {1, 780, 0, 0}
    Probably caused by : storahci.sys ( storahci!P_NotRunning+e7 )
    Followup: MachineOwner
    0: kd> !analyze -v
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
    or above.
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    	DISPATCH_LEVEL or above. The offending component can usually be
    	identified with a stack trace.
    Arg2: 0000000000000780, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    Debugging Details:
    BUGCHECK_STR:  0x133
    PROCESS_NAME:  System
    TAG_NOT_DEFINED_c000000f:  FFFFF80214FAFFB0
    LAST_CONTROL_TRANSFER:  from fffff802133e3637 to fffff8021328a040
    fffff802`14fa9588 fffff802`133e3637 : 00000000`00000133 00000000`00000001 00000000`00000780 00000000`00000000 : nt!KeBugCheckEx
    fffff802`14fa9590 fffff802`132b4f11 : 00000000`0002dbbf fffff802`13505180 fffff802`14fa96f0 fffff780`00000320 : nt! ?? ::FNODOBFM::`string'+0x13c00
    fffff802`14fa9610 fffff802`13979e84 : ffffffff`ffd0d9a0 fffff802`139a350a ffffffff`ffd0d9a0 fffff802`139a350a : nt!KeUpdateRunTime+0x51
    fffff802`14fa9640 fffff802`132834ae : ffffffff`ffd01000 fffff6a1`4e1c941c fffff802`139a3580 fffff6a1`4f27209a : hal!HalpTimerClockInterrupt+0x50
    fffff802`14fa9670 fffff802`13982ba2 : fffff802`139750d0 fffffa80`1aa51b50 00000000`00000000 00000000`00000020 : nt!KiInterruptDispatchLBControl+0x1ce
    fffff802`14fa9808 fffff802`139750d0 : fffffa80`1aa51b50 00000000`00000000 00000000`00000020 00000000`00000008 : hal!HalpTscQueryCounter+0x2
    fffff802`14fa9810 fffff880`011c3f27 : fffffa80`1a989060 fffffa80`1a989060 fffff802`14fa9ab0 fffff802`13505180 : hal!HalpTimerStallExecutionProcessor+0x131
    fffff802`14fa98a0 fffff880`011c535d : fffffa80`1a989000 fffff802`14fa9ab0 fffffa80`1a989948 fffff802`14fa9b01 : storahci!P_NotRunning+0xe7
    fffff802`14fa98d0 fffff880`011c6b45 : fffffa80`1a989000 fffffa80`1a8748e0 00000000`00000003 00000000`00000000 : storahci!AhciPortReset+0x29
    fffff802`14fa9900 fffff880`011c6c4a : fffffa80`1a989000 fffffa80`1a989000 fffff802`13505180 fffff802`13507f10 : storahci!PortBusChangeProcess+0x95
    fffff802`14fa9970 fffff802`13280498 : fffff802`14fa9ab0 fffff802`13498030 fffff802`14fa9b20 00000000`00000000 : storahci!AhciPortBusChangeDpcRoutine+0x76
    fffff802`14fa99b0 fffff802`132b0d50 : fffffa80`00000000 00001f80`00ff00ff 00000000`00000000 00000000`00000002 : nt!KiExecuteAllDpcs+0x198
    fffff802`14fa9af0 fffff802`132b557a : fffff802`13505180 fffff802`13505180 00000000`00183de0 00000000`00000000 : nt!KiRetireDpcList+0xd0
    fffff802`14fa9c60 00000000`00000000 : fffff802`14faa000 fffff802`14fa4000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a
    fffff880`011c3f27 fec3            inc     bl
    SYMBOL_NAME:  storahci!P_NotRunning+e7
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: storahci
    IMAGE_NAME:  storahci.sys
    FAILURE_BUCKET_ID:  0x133_ISR_storahci!P_NotRunning
    BUCKET_ID:  0x133_ISR_storahci!P_NotRunning
    Followup: MachineOwner
      My System SpecsSystem Spec

BSOD 133 (hal.dll and ntoskrnl.exe)
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