Win 8 - BSOD - BAD_POOLD_HEADER

wiston

New Member
Messages
4
Hi, my Win8 just restart every cca 8 hours...everytime there is BAD_POOL_HEADER report.
After restart i got this message (screen) View attachment 10689 Here is the file from Minidump folder...i dont know, where is the problem! :/

Lenovo ThinkPad E330, CPU B970, Intel HD Graphics, 4GB DDR3 RAM, HDD Hitachi - 5400 rpm.
 
Last edited:

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Lenovo E330
    CPU
    B970
    Memory
    4GB DDR3
    Graphics Card(s)
    Intel HD Graphics
Welcome
It takes severl reports to lead us down the correct trail and you have given us one. That one, however points to your antivirus.
Create a system restore point, uninstall and install Microsoft Security Essentials (Windows Defender)
 

My Computer

System One

  • OS
    Windows 7 SP1
    System Manufacturer/Model
    Dell XPS 420
    Memory
    6 GB
I just added the remaininngs files, but the Memory.dmp is too large (300MB with no compress) so i upload it on free czech server http://www.ulozto.cz/xG4ezd4/memory-zip just rewrite text and download it :) btw i am using Avira antivirus, and during install it says someting like...Avira doesn't fully support Windows 8...i hope, someone help me solve it ! :)
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Lenovo E330
    CPU
    B970
    Memory
    4GB DDR3
    Graphics Card(s)
    Intel HD Graphics
Do you think, i should use Defender ? I think Avira with Comodo firewall is much more safer than Defender. But the question is...do i have to uninstall Avira and try another antivirus ? Or just try uninstall Defender and wait for my computer behavior ?
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Lenovo E330
    CPU
    B970
    Memory
    4GB DDR3
    Graphics Card(s)
    Intel HD Graphics
This is what you do
Create a system restore point, so you can go back
Uninstall your anti virus
Install Defender (I use it and its as good or better than any). Now test
If you still get BSODs, keep Defender on until we find the solution
If you do not get BSODs keep it off.
 

My Computer

System One

  • OS
    Windows 7 SP1
    System Manufacturer/Model
    Dell XPS 420
    Memory
    6 GB
Now i see, i have both Avira and Defender installed. I just uninstall Avira and i will see what happen :)
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Lenovo E330
    CPU
    B970
    Memory
    4GB DDR3
    Graphics Card(s)
    Intel HD Graphics
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