Windows 8 and 8.1 Forums


BSOD while in the process of shutting down pc

  1. #1


    Posts : 5
    win8

    BSOD while in the process of shutting down pc


    When i shut down my pc, i get a BSOD when the pc is in the process of closing everything.
    My screen is allready in standy, but then it comes alive with a BSOD.
    Then the pc starts up again and when i shut down directly after it has done its start up procedure nothing is going wrong and it shuts down properly.
    But when i use the pc for while and want to shut it down, i can get the whole BSOD all over again.

    Can you please help me?

    kind regards,

    Ernst

      My System SpecsSystem Spec

  2. #2


    Fairfield County, CT
    Posts : 348
    Windows 7 SP1


    Welcome
    Your reports are not conclusive. One driver

    Ha20x22k.sys file description
    Productname:
    Creative Audio Product
    Description:
    Creative 20X2 HAL (WDM)
    Company:
    Creative Technology Ltd

    was mentioned several times. Update driver from the website or uninstall software. If that does not work, post back and we will give you a driver verifier test. If that is negative, it points to hardware and we shall go from there.
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    win8


    thanks for responding.

    I saw the Ha20x22k.sys driver mentioned also, but wasn't sure. Now i have deinstalled the whole audio package (software that is) of my Auzentech audio card and my problem seems to have disappeared.
    I still have audio, i guess win8 has taken over, but i lost all the surround goodies needed for playing games.
    Auzentech (and many other audio card manufacturers) lack in updating their drivers to win8,, really a shame.

    I will try to get my full audio back, when i install it in compat. mode (?)
      My System SpecsSystem Spec

  4. #4


    Fairfield County, CT
    Posts : 348
    Windows 7 SP1


    I feel your frustration. I had it with Vista and switched to Seven. Just a personal observation, I would never go from Seven to Eight. Eight is not right for me, although it may be great for others.
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    win8


    LOL me also... actually it wasn't that funny at the time.
    I read a bit on the net and now know that new win8 drivers from creative will be released and since auzentech is relying on creative, i just have to wait, which just plain s..... isn't nice.

    Anyway thanks for helping.

    edit1:
    I installed the auzentech/creative drivers again with driver signing disabled and in win7 compat. mode. And off course the shutdown BSOD.
    I tried the sleep mode and that one seems to work well. For now i will use the sleep mode instead of shut down till new drivers solve this problem.

    edit2:
    Today i read on the Auzentech site:
    Auzentech announces Windows 8 release schedule for Sound Card Drivers
    This totally s*cks, since they could have arranged sometime for over a year ago when win8 dev. was available.
    Last edited by Ernst; 11 Nov 2012 at 14:07.
      My System SpecsSystem Spec

BSOD while in the process of shutting down pc
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