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Another Crash After Sleep Mode in Win 8 Pro

  1. #1


    England
    Posts : 39
    Windows 8.1 PRO 64bit

    Another Crash After Sleep Mode in Win 8 Pro


    Hey guys another crash from sleep mode guy here. Thanks...

      My System SpecsSystem Spec

  2. #2


    Fairfield County, CT
    Posts : 348
    Windows 7 SP1


    Welcome
    You must understand that one dump report, as a rule, does not give enough information to arrive at a definitive answer. Make a system restore point and then update driver or remove the corresponding software, for this driver.
    ndasscsi.sys
    Ndasscsi.sys driver | What is Ndasscsi.sys file?
      My System SpecsSystem Spec

  3. #3


    England
    Posts : 39
    Windows 8.1 PRO 64bit


    Thanks very much,, Sorry I'm quite new this so don't really know what to do. I've uninstall the software containing the driver, but same thing happen. Attached is another dump files, I took it using SF_Diagnostic Tool.. Thanks
      My System SpecsSystem Spec

  4. #4


    Fairfield County, CT
    Posts : 348
    Windows 7 SP1


    The most important file is not there. I need the dmp.reports. Try to send it again.
      My System SpecsSystem Spec

  5. #5


    England
    Posts : 39
    Windows 8.1 PRO 64bit

    Thanks for the Help


    Crashed again, here is the latest dmp file.. thanks very much for all the help
      My System SpecsSystem Spec

  6. #6


    England
    Posts : 39
    Windows 8.1 PRO 64bit

    ANother DMP file


    and here is the one just a while ago. Thanks
      My System SpecsSystem Spec

  7. #7


    Fairfield County, CT
    Posts : 348
    Windows 7 SP1


    The report is the same as the last one. The only thing that I can do is tell you cause and I did that when I gave you the name of the driver. As I said you have to update or remove that driver. The new reports show that the driver is still there. This is what we do
    Make sure that this is not reall a virus or malware
    Run a full and updated virus scan
    Download and make a full and updated scan with malwarebytes. Updated means make sure that you have the most current virus definitions.
    If these are negative see if you can find the driver. In Windows Seven they are located here
    \Windows\system32 or c:\Windows\system32\drivers and have an .exe , .dll or .sys
    Not sure if it is the same for Eight
    If it is, find the problem driver and change the .exe to .bup.
    Be sure that you create a system restore point first. Things can and do go wrong.
    Eight is a new System for everyone, we are all trying to learn.
      My System SpecsSystem Spec

  8. #8


    England
    Posts : 39
    Windows 8.1 PRO 64bit


    Thanks very much. I will do that now.
      My System SpecsSystem Spec

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