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Laptop restarts after sleep / hibernate in Windows 8 Pro 64bit

  1. #1


    Posts : 4
    Windows 8 Pro 64bit

    Laptop restarts BSOD after sleep / hibernate in Windows 8 Pro 64bit


    Hi,

    I've just installed Windows 8 Pro 64bit edition on my Dell XPS L502X, overall the system runs ok but today i notice strange long restarts after waking up from sleep mode / hibernate and then it when back to the logon screen. Windows then will display a memory dump error.

    Please help, could this be a driver issue?
    Last edited by azrulxp; 31 Oct 2012 at 01:18.

      My System SpecsSystem Spec

  2. #2


    Posts : 4
    Windows 8 Pro 64bit


    anyone? please help..
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8 Pro


    I signed up now just to say that I have to same problem. Never had any issues with Windows 7 but now on 8 I can't hibernate my Dell XPS L502X. The only way to power down my machine is to select Shut Down but that means I have to close the session I'm working on - not always what I would prefer to do.

    A quick google finds that this problem has been identified in the past, and a fix had been issued for prior versions of Windows:

    [FIX] Computer Restarts Instead of Hibernate After Installing Service Pack 1 (SP1) in Windows 7 - Tweaking with Vishal

    Is it possible that the windows 7 fix will still work for windows 8?

    ETA: well I tried installing the update but it wouldn't allow me. I guess it's because I'm on Windows 8 now.
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    Windows 8 Pro


    Fixed: update your BIOS at dell.com. The new A12 BIOS was released on 26/10.

    (Not sure if this will help other people with the same issue who do not have the Dell XPS L502X)
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 8 Pro 64bit


    After updating the BIOS, do i need to re-install back windows 8?
      My System SpecsSystem Spec

  6. #6


    Posts : 3
    Windows 8 Pro


    Quote Originally Posted by azrulxp View Post
    After updating the BIOS, do i need to re-install back windows 8?
    No. Updating BIOS is a quick process. You won't notice anything different with your startup. Just run the exe installer and let it do its thing.
      My System SpecsSystem Spec

  7. #7


    Posts : 4
    Windows 8 Pro 64bit


    hmm, i have tried updating the A12 bios from the Dell website and it didnt worked,

    then i went on to choose 'refresh my pc without affecting my file' option,

    after the process complete, my laptop is back to normal after waking up from sleep/hibernate, yay ! no more BSOD.


    Thanks maza33 !
      My System SpecsSystem Spec

Laptop restarts after sleep / hibernate in Windows 8 Pro 64bit
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