please help

zakhaj

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hi guysim new and feel a bit cheeky asking for help straight away, but im abit stuckim plagued by daily blue screens labelled memory management. usually when the central heatings on. i have a feeling its the ram stick, since memtest occasionally fails. but not allways. very intermittent. i enclose all the bits asked for in the 'how to post' guide.thankszak
 

My Computer

System One

  • OS
    win 8 pro
or atleast - can someone adivse how i can read these dumps? not sure how to do that. ps i built this machine in 2009, its ac ore i3 530, 1333mhs 4gb ram, and a gigabyte mbthanks
 

My Computer

System One

  • OS
    win 8 pro
This website will show you how to view .dmp files: How to read the small memory dump files that Windows creates for debugging

Another great tool(Best for viewing BSOD dump files).
Check Attached file!

Update:
These 2 files are causing BSOD.
View attachment 10300

Since i don't know much about these 2 files, my first bet will be for you to run sfc scan, it will detect any corrupted/missing files and try to fix it.

Run [FONT=Helvetica Neue, Helvetica, sans-serif]sfc /scannow in cmd with admin privilege.[/FONT]
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    Memory
    4 GB
    Screen Resolution
    1280 x 800
    Internet Speed
    5.2 MB/s
hithanks used this program u suggested and saw the hal.dll file - not sure what this is really. i enabled "verifier" from cmd to force the BSOD's it kept crashing and creating dumps, so i disabled it again in safe mode and viewed the dumps in bluescreen view. came up with an offending driver: gdrv.sys (gigabytes mb software "dynamic energy saver" uninstalled that and see how i go?still dont know what that hal.dll thing isi tried sfc scan in administrator privilege but it wouldnt start the console?
 

My Computer

System One

  • OS
    win 8 pro
hi, will do thanks. Overnight i ran memtest for a few hours and it found ALOT of errors. i tried each ramstick in turn (i have two x 2gb) and the errors repeated with each stick - in both slots. i enclose a pic. both ram sticks buggered?
 

My Computer

System One

  • OS
    win 8 pro
Not sure how to fix it, but you may have to replace your memory chips.
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    Memory
    4 GB
    Screen Resolution
    1280 x 800
    Internet Speed
    5.2 MB/s
Hmmmm. Considering all my BSOD's are regarding 'memory management' my problems are probably related to the ram sticks?
 
Last edited:

My Computer

System One

  • OS
    win 8 pro
It's not always bad ram. I get blue screens and fail memtest+ if my voltage Is a fraction out. I also get it using all four slots unless it's slightly underclocked.
If it's a new build check all the timing are correct (or looser)
check the voltage.
One run of memtest usually indicates stability.
Good luck took me a week to get this pc running stable.
 

My Computer

System One

  • OS
    windows 8
    CPU
    AMD 1090T@4.2
    Motherboard
    MSI Platinum
    Memory
    4x2 8500@ 899
    Graphics Card(s)
    295gtx
    Sound Card
    creative
    Monitor(s) Displays
    23" Samsung Syncmaster
    Screen Resolution
    1920x1080
    Hard Drives
    2x Samsung 500 gb F1
    PSU
    Thermaltake 850 active
    Case
    Antec 1200
    Cooling
    Scyth Zipang
    Keyboard
    Samsung
    Mouse
    Cyborg Rat5
    Internet Speed
    30meg cable
Hi. System was built in 2009, and always had BSOD's. Albeit much less frequently on win 7- less than monthly perhaps? But always been regarding memory managent. Recently getting them daily since win 8!!

Iv not changed any of the voltage settings for ram/ nothing over locked. All running on defaults.
 

My Computer

System One

  • OS
    win 8 pro
To determine if the problem is stick or MB. Test each slot with a known good stick and Test each stick in a known good slot.
 

My Computer

System One

  • OS
    Windows 7 SP1
    System Manufacturer/Model
    Dell XPS 420
    Memory
    6 GB
Iv tested each stick in each slot in turn. That's two sticks, two slots. 4 combinations. Getting errors regardless. Don't have any others to try :(
 

My Computer

System One

  • OS
    win 8 pro
I came in late. You have errors per memtest. Exactly what is your question. You either have wrong ram, bad ram or bad MB.
 

My Computer

System One

  • OS
    Windows 7 SP1
    System Manufacturer/Model
    Dell XPS 420
    Memory
    6 GB
hmm the question is how to troubleshoot and find out which to replace really. i would have thought it unlikely for both sticks to be bad?
 

My Computer

System One

  • OS
    win 8 pro
nope. has happened since probably around 2010 but much less frequently on win 7 (maybe three or 4 times per year). usually only when stressed. since windows 8 installed, almost daily.
 

My Computer

System One

  • OS
    win 8 pro
Before making any drastic purchase moves, make sure your mother board is on the latest BIOS/UEFI. If it's from 2009 it will most likely have an update, and hopefully one specifically for Windows 8.
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    System Manufacturer/Model
    CovertDeath
    CPU
    AMD FX-8350 @ 4.5Ghz
    Motherboard
    AsRock 990FX Extreme 4
    Memory
    G-skill 4Gb @ 1600 DDR3 x 2 (8Gb @ 1600)
    Graphics Card(s)
    EVGA GTX 670
    Sound Card
    Creative
    Monitor(s) Displays
    ASUS 24 LED
    Screen Resolution
    1920x1080
    Hard Drives
    WD 500Gb
    64Gb SSD Sata3
    PSU
    TX750W Corsair 80 Silver plus certified
    Case
    AzzA
    Cooling
    Corsair H60 Liquid Cooling
    Keyboard
    Logitech G110
    Mouse
    Logitech MX518
    Internet Speed
    15/2.5
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