Windows 8 and 8.1 Forums

please help

  1. #1

    please help

    hi guysim new and feel a bit cheeky asking for help straight away, but im abit stuckim plagued by daily blue screens labelled memory management. usually when the central heatings on. i have a feeling its the ram stick, since memtest occasionally fails. but not allways. very intermittent. i enclose all the bits asked for in the 'how to post' guide.thankszak

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  2. #2

    or atleast - can someone adivse how i can read these dumps? not sure how to do that. ps i built this machine in 2009, its ac ore i3 530, 1333mhs 4gb ram, and a gigabyte mbthanks
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  3. #3

    This website will show you how to view .dmp files: How to read the small memory dump files that Windows creates for debugging

    Another great tool(Best for viewing BSOD dump files).
    Check Attached file!

    These 2 files are causing BSOD.
    Attachment 10300

    Since i don't know much about these 2 files, my first bet will be for you to run sfc scan, it will detect any corrupted/missing files and try to fix it.

    Run sfc /scannow in cmd with admin privilege.
      My System SpecsSystem Spec

  4. #4

    hithanks used this program u suggested and saw the hal.dll file - not sure what this is really. i enabled "verifier" from cmd to force the BSOD's it kept crashing and creating dumps, so i disabled it again in safe mode and viewed the dumps in bluescreen view. came up with an offending driver: gdrv.sys (gigabytes mb software "dynamic energy saver" uninstalled that and see how i go?still dont know what that hal.dll thing isi tried sfc scan in administrator privilege but it wouldnt start the console?
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  5. #5

    Try performing the scan in safe mode.
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  6. #6

    hi, will do thanks. Overnight i ran memtest for a few hours and it found ALOT of errors. i tried each ramstick in turn (i have two x 2gb) and the errors repeated with each stick - in both slots. i enclose a pic. both ram sticks buggered?
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  7. #7

    Not sure how to fix it, but you may have to replace your memory chips.
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  8. #8

    Hmmmm. Considering all my BSOD's are regarding 'memory management' my problems are probably related to the ram sticks?
    Last edited by zakhaj; 31 Oct 2012 at 06:15. Reason: Typo
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  9. #9

    It's not always bad ram. I get blue screens and fail memtest+ if my voltage Is a fraction out. I also get it using all four slots unless it's slightly underclocked.
    If it's a new build check all the timing are correct (or looser)
    check the voltage.
    One run of memtest usually indicates stability.
    Good luck took me a week to get this pc running stable.
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  10. #10

    Hi. System was built in 2009, and always had BSOD's. Albeit much less frequently on win 7- less than monthly perhaps? But always been regarding memory managent. Recently getting them daily since win 8!!

    Iv not changed any of the voltage settings for ram/ nothing over locked. All running on defaults.
      My System SpecsSystem Spec

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