BSOD when the PC has been in sleep mode

vimes

New Member
Messages
9
Hi

I have installed a clean copy of Windows 8 x64 Pro today and I have found that each time the PC goes into sleep mode it will cause a BSOD when awakened and thus restart the machine.

I have included a copy of the dump files ceated by the tool SF_Diagnostic_Tool in the hope that will help.

Thanks for any advice.
 

My Computer

System One

  • OS
    Windows 8 x64 Pro
    CPU
    3570k
    Motherboard
    Gigabyte UD5H Z77
    Memory
    8GB Corsair 1600 DDR3 LP
    Graphics Card(s)
    Asus 670 GTX 2GB
    Sound Card
    onboard Realtek HD
    Monitor(s) Displays
    Dell 2409
    Screen Resolution
    1920x1080
    Hard Drives
    1x Crucial M4
    2x Samsung Series 830
    1 x WDC 1TB 7200
    PSU
    Corsair HX 850
    Case
    Coolmaster 690 II
    Mouse
    Logitech MX518
Welcome
Lets try a bit of a test. Go into safe mode and see if the problem still happens.
 

My Computer

System One

  • OS
    Windows 7 SP1
    System Manufacturer/Model
    Dell XPS 420
    Memory
    6 GB
Thanks for the welcome :)

I will give that a test and then report back.
 

My Computer

System One

  • OS
    Windows 8 x64 Pro
    CPU
    3570k
    Motherboard
    Gigabyte UD5H Z77
    Memory
    8GB Corsair 1600 DDR3 LP
    Graphics Card(s)
    Asus 670 GTX 2GB
    Sound Card
    onboard Realtek HD
    Monitor(s) Displays
    Dell 2409
    Screen Resolution
    1920x1080
    Hard Drives
    1x Crucial M4
    2x Samsung Series 830
    1 x WDC 1TB 7200
    PSU
    Corsair HX 850
    Case
    Coolmaster 690 II
    Mouse
    Logitech MX518
I am hopeful that I might have found what the problem was and that is the machine was going into S4 (hibernation) sleep and having issues waking from it.
Since I have disable hibernation and now use just the S3 sleep function it seems to be fine, albeit I'm still testing that out.

I hadn't noted to disable that function as I did not think that it was enabled by default on a workstation type PC.
 

My Computer

System One

  • OS
    Windows 8 x64 Pro
    CPU
    3570k
    Motherboard
    Gigabyte UD5H Z77
    Memory
    8GB Corsair 1600 DDR3 LP
    Graphics Card(s)
    Asus 670 GTX 2GB
    Sound Card
    onboard Realtek HD
    Monitor(s) Displays
    Dell 2409
    Screen Resolution
    1920x1080
    Hard Drives
    1x Crucial M4
    2x Samsung Series 830
    1 x WDC 1TB 7200
    PSU
    Corsair HX 850
    Case
    Coolmaster 690 II
    Mouse
    Logitech MX518
Im glad to see im not the only one with this issue. At first when i got windows 8 the first 4 or 5 hours were fine but now every time i wake the pc up it goes to the BSOD.

Also how exactly do you completely disable hibernation because i have all my settings set to sleep and hibernation isnt anywhere for me yet it still does it?
Thanks :D
 

My Computer

System One

  • OS
    Windows 8
@Thanks richc46

@ fifasarajev

That was my issue as well -a sort of "secret" hibernation.! As it wasn't noted anywhere I assumed that it was off. I think it is so that Windows 8 resumes quicker from a sleep than when it uses S3...? Anyway...


The sevenforums had the answer...

Hibernate - Enable or Disable - Windows 7 Forums

I just ran the cmd command as the admin and typed in...

powercfg -h off

As I did that I noticed that the file (6gb in size for me) hiberfil.sys just disappeared from the root of the C drive, when I had it to show hidden system files.

Up to now it has worked and hopefully it will for you as well.
 

My Computer

System One

  • OS
    Windows 8 x64 Pro
    CPU
    3570k
    Motherboard
    Gigabyte UD5H Z77
    Memory
    8GB Corsair 1600 DDR3 LP
    Graphics Card(s)
    Asus 670 GTX 2GB
    Sound Card
    onboard Realtek HD
    Monitor(s) Displays
    Dell 2409
    Screen Resolution
    1920x1080
    Hard Drives
    1x Crucial M4
    2x Samsung Series 830
    1 x WDC 1TB 7200
    PSU
    Corsair HX 850
    Case
    Coolmaster 690 II
    Mouse
    Logitech MX518
@Thanks richc46

@ fifasarajev

That was my issue as well -a sort of "secret" hibernation.! As it wasn't noted anywhere I assumed that it was off. I think it is so that Windows 8 resumes quicker from a sleep than when it uses S3...? Anyway...


The sevenforums had the answer...

Hibernate - Enable or Disable - Windows 7 Forums

I just ran the cmd command as the admin and typed in...

powercfg -h off

As I did that I noticed that the file (6gb in size for me) hiberfil.sys just disappeared from the root of the C drive, when I had it to show hidden system files.

Up to now it has worked and hopefully it will for you as well.

OMG thank you so much, that appears to have done the trick for me as well, so far i havent had the BSOD due that issue again.

Oh wait never mind it looks like i spoke too soon, i tested this about 15 times and it was fine then afterwards it came up again, hopefully theres a concrete solution soon.
 
Last edited:

My Computer

System One

  • OS
    Windows 8
mmm

Have you done what I did and produced a set of logs for someone to take a look at...? There is a sticky on the first page of this section indicating how to do that.

It does seem to have worked fine for me as it has not happened since.
 

My Computer

System One

  • OS
    Windows 8 x64 Pro
    CPU
    3570k
    Motherboard
    Gigabyte UD5H Z77
    Memory
    8GB Corsair 1600 DDR3 LP
    Graphics Card(s)
    Asus 670 GTX 2GB
    Sound Card
    onboard Realtek HD
    Monitor(s) Displays
    Dell 2409
    Screen Resolution
    1920x1080
    Hard Drives
    1x Crucial M4
    2x Samsung Series 830
    1 x WDC 1TB 7200
    PSU
    Corsair HX 850
    Case
    Coolmaster 690 II
    Mouse
    Logitech MX518
Start a new theread. Your symptoms may be the same but the cause if probably different. We need separate threads, so we do not cofuse and others can find help more easily.
 

My Computer

System One

  • OS
    Windows 7 SP1
    System Manufacturer/Model
    Dell XPS 420
    Memory
    6 GB
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