Windows 8 and 8.1 Forums

cannot open files attached in emails

  1. #1

    Posts : 1
    windows 8.1

    cannot open files attached in emails

    I cannot open all word, excel and powerpoint documents which are attached to emails I received in gmail. The error message shows: 1. you have no right or authority to open these files. 2. not enough RAM or disk memory (but actually there are a lot of RAM and disk memory in my computer). 3. your antivirus software does not allow you to open this powerpoint file. my system is windows 8.1. and I use google chrome Please help.

      My System SpecsSystem Spec

  2. #2

    Posts : 375
    Win 8.1 64bit

    your antivirus software does not allow you to open this powerpoint file.

    Have you paused your AV to see if this could be a problem ?

    If no answer here, the Chrome/GMail Forums may be of assistance.
      My System SpecsSystem Spec

cannot open files attached in emails
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