Windows 8 and 8.1 Forums

Mail password

  1. #1


    Posts : 62
    Windows 8

    Mail password


    Hi all,,,,,,,,Hope you can help me here please,,,, the other night my pc would not boot and after a while it told me it had an error and gave me some options to start it.
    Well I chose one and now its starting up ok but I have lost quite a few programs which I can install again and it also put some back that I have not had there since I bought it , like snapfish photos and hp games which I can easy delete, but the biggest disappointment I that I had to download and install windows live mail again.
    That wasn't too bad but I had the password written down for it but it will not have it for some reason,,so,,is there any way I can find out the password it needs for my email address please.
    Len

      My System SpecsSystem Spec

  2. #2


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Can't help with the password but you might consider, in the future, making a system image with Macrium Reflect to restore things.
      My System SpecsSystem Spec

  3. #3


    You might try the password with the Caps on and off, passwords are case sensitive .
      My System SpecsSystem Spec

  4. #4


    Posts : 299
    Windows 8 Pro


    It depends on the email provider. If it is Cox or Comcast, it is easy to contact their support and fix this, Godaddy, etc, too. If it is a free hotmail, Gmail, etc, if you set up a backup email contact it is not too hard to change password, just go the their website and look for a "forgot your password" link.
      My System SpecsSystem Spec

  5. #5


    Posts : 62
    Windows 8


    Thanks for your replies,, but in the end I had to phone BT and they took over by remote and gave me new passwords
    so that it wood work.
    Whatever virus did it sure made a good job.
    Len
      My System SpecsSystem Spec

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