Windows 8 and 8.1 Forums


Can't verify account registration?

  1. #1

    Can't verify account registration?


    Sometimes I will receive an email asking to verify my email address for an account I have registered for. They supply their website address with a long following of numbers & letters, but it is not hyperlinked so I can't click on it. So I copy & paste it into Google Search but that does nothing for me. What am I doing wrong?

      My System SpecsSystem Spec

  2. #2


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Try copy and pasting it into the address bar of IE.
      My System SpecsSystem Spec

  3. #3


    Hi alphanumeric, I tried that, it still doesn't work. Thanks anyway!
      My System SpecsSystem Spec

  4. #4


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    OK, clip and past it into a word document and see if it becomes a hyperlink.
      My System SpecsSystem Spec

  5. #5


    Hi again, I copied & pasted it into WordPad & it did become a hyperlink as you thought. However, when I click on it, it opens up in IE on the specific company's website on the Desktop, but with the statement: 'Activation with the key ......................................(the no.) failed. Please check the activation link in your email'.
    Maybe it's gone beyond its 'sale by' date. What do you think alphanumeric?
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  6. #6


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    That would be my guess too, it was time sensitive and it's timed out.
      My System SpecsSystem Spec

  7. #7


    Thanks alphanumeric, I rec'd a new account registration number & based on your recommendation copied & pasted it to WordPad & it became hyperlinked, clicked on it & it confirmed my registration on their website. I would sure like to understand why some email items are hyperlinked & some are not. Is it something to do with security or what?
      My System SpecsSystem Spec

  8. #8


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Likely depends on what your using for e-mail. I would think it also has to do with its security settings.
      My System SpecsSystem Spec

Can't verify account registration?
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