Someone please help me. I cannot reset my Hotmail password because of 2-Step Verification. Everything I have read online about 2-Step Verification tells me to login to my Hotmail account to turn it off. How can I do that if I don't know my password. When I do try to reset my Hotmail password, it takes me to a page telling me 2-Step is on. It says something about a code, but there is a gray drop down box with only 1 choice, which is "I don't have one of these". Someone please help.
My Computer
System One
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- OS
- Droid