Windows 8 and 8.1 Forums

IE 11 total crash

  1. #21


    Posts : 85
    Windows 10 64-bit/ Windows 8.1 64-bit


    Quote Originally Posted by Darryl Licht View Post
    God I hope that Norton has people on this NOW! I don't want to waste my entire Saturday fixing their Foul Up!

    I think so after another update- my IE is certainly working. My reliability monitor's stability index looks horrible just from the earlier repeated crash loop though.

      My System SpecsSystem Spec

  2. #22


    USA
    Posts : 689
    Windows 8.1 Pro with Media Center


    Don't know what who did but all is good now. Both machines are running fine now. For those still experience issues, try rebooting the machines. If that doesn't work, try updating both Norton and Windows. I had to do this one the laptop, but on desktop, IE just started working right after logging into Windows.

    Peace
      My System SpecsSystem Spec

  3. #23


    Covington, La
    Posts : 1,184
    Windows 7 HP 64bit, Windows 8.1 Pro w/Media Center 64BIT


    Norton may have fixed the problem with a IPS def update this morning but not 100% sure. Check History.

    Click image for larger version

    Jim
      My System SpecsSystem Spec

  4. #24


    Quote Originally Posted by Darryl Licht View Post
    All my Win7 systems with NIS (4PC's) are the having the same issue and all the 70+ PC's in a corporate network that I support are all the same error as well!

    Here's the error:

    Problem signature:
    Problem Event Name: BEX
    Application Name: IEXPLORE.EXE
    Application Version: 11.0.9600.17631
    Application Timestamp: 54b31a70
    Fault Module Name: IPSEng32.dll
    Fault Module Version: 14.2.1.9
    Fault Module Timestamp: 54c8223b
    Exception Offset: 000c61e2
    Exception Code: c0000417
    Exception Data: 00000000
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033
    Additional Information 1: 5d6e
    Additional Information 2: 5d6ef9135253aecf38a5211f52813d05
    Additional Information 3: 0d78
    Additional Information 4: 0d78b5f7b5aa516f13d946df3667918d
    God I hope that Norton has people on this NOW! I don't want to waste my entire Saturday fixing their Foul Up!
    Did you resolve this for your network?
      My System SpecsSystem Spec

  5. #25


    Posts : 30
    Windows 8


    Quote Originally Posted by Jason77 View Post
    If you are running Norton it may be related to an update that went out and the machines that are working just haven't gotten it yet. I am having the issue on two computers I have. Take a look at:

    https://community.norton.com/en/foru...-crashing-ie11

    Hopefully they send out a fix soon. Firefox & Chrome work fine for me.
    I have Norton, I actually had 360, then it was running out and bought the latest version Norton Security. That worked well for a few days, Then last night my Windows Explorer browser in Windows 8.1 would not open without totally crashing. Would not open, only got an error 'BEX' . I had to roll back my computer to a couple days ago for my MSIE Browser to function again! it was 3 hours of hell to try to get my computer working again!
      My System SpecsSystem Spec

  6. #26


    Quote Originally Posted by Phone Man View Post
    Norton may have fixed the problem with a IPS def update this morning but not 100% sure. Check History.

    Click image for larger version

    Jim
    I'm not sure, my WS in the business were running last night but Browsers open, When I check about an hour ago all is well with them.
    I just restored my notebook back to the 19th and all seem to be ok I'm typing now in IE 11 on it.
    My Wife's All in one is again working after windows update and Norton update
    I wonder what the heck went on?

    It appears that updating Norton some time after 01:00 21 Feb 2015 solved the problem for most people verified in the Norton Forum.
      My System SpecsSystem Spec

  7. #27


    Covington, La
    Posts : 1,184
    Windows 7 HP 64bit, Windows 8.1 Pro w/Media Center 64BIT


    Quote Originally Posted by Clintlgm View Post
    Quote Originally Posted by Phone Man View Post
    Norton may have fixed the problem with a IPS def update this morning but not 100% sure. Check History.

    Click image for larger version

    Jim
    I'm not sure, my WS in the business were running last night but Browsers open, When I check about an hour ago all is well with them.
    I just restored my notebook back to the 19th and all seem to be ok I'm typing now in IE 11 on it.
    My Wife's All in one is again working after windows update and Norton update
    I wonder what the heck went on?
    Norton had a bad IPS def update last night and fixed it this morning.

    Jim
      My System SpecsSystem Spec

  8. #28


    Posts : 2
    Windows 8.1


    I have Norton 360 and have been having a problem with IE 11 for some time. This morning it worked for about 10 minutes and then it started giving the error messages that everyone else is getting. I turned off IE and am now using Mozilla without any problems. I updated both Norton (it does automatically anyways) and Windows. I turned IE back on and the problem continues. I can even do any trouble shooting because every time I bring it up it crashes.
      My System SpecsSystem Spec

  9. #29


    Quote Originally Posted by Canal View Post
    I have Norton 360 and have been having a problem with IE 11 for some time. This morning it worked for about 10 minutes and then it started giving the error messages that everyone else is getting. I turned off IE and am now using Mozilla without any problems. I updated both Norton (it does automatically anyways) and Windows. I turned IE back on and the problem continues. I can even do any trouble shooting because every time I bring it up it crashes.
    reboot
      My System SpecsSystem Spec

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IE 11 total crash
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