Windows 8 and 8.1 Forums

.edu sites load slowly

  1. #1

    Posts : 2
    8.1 64 bit OS, x64-based processor

    .edu sites load slowly

    I recently replaced my Dell with Windows 7 with a new Dell laptop with Windows 8.1. I am taking online classes. I have noticed that both my and pages load slowly, including the opening pages, and any links (before or after password entered). Videos load slowly (not from other sites). I downloaded an Endnote program that typically takes 5-10 minutes to download. It took 2.5 hours this morning. I have found:
    The same thing happens on Chrome, IE, and Firefox.
    I did not have this issue before with my previous computer (windows 7)
    I have an Ipad. Both sites load quickly on the Ipad.
    The desktop computer I use at work loads both sites quickly.
    I have called Dell, who had me return WIndows 8.1 to the original settings, no change.
    I have cleaned the cache and flushed DNS cache, and emptied recyling bin, no change.
    I have contacted microsoft windows, and have reset IE, no change.
    I have contacted the tech help at the .edu sites, without assistance other than the above, no change.
    I changed the preferred and alternate DNS server (due to a tip I read on this site), no change.
    Microsoft wants to charge me to diagnose my new computer.
    Other .edu sites (that I don't have a connected password with) load quickly.

    Any suggestions? Thanks in advance.

    Dell Intel Core i7-4510U CPU @ 2.00 GHz
    Installed memory: 8.00 GB
    64-bit OS, x 64-based processor

      My System SpecsSystem Spec

  2. #2

    Posts : 375
    Win 8.1 64bit

    Consider contacting and Perhaps the problem is at their end due to heavy traffic or server issues ?
      My System SpecsSystem Spec

  3. #3

    Posts : 2
    8.1 64 bit OS, x64-based processor

    .edu loading slowly.

    Thank you for the suggestion. I have contacted both tech supports. No one can provide an answer. Everyone is recommending I contact someone else: Dell, Microsoft, McAfee, .edu sites. So far, no one has come up with a solution. Both schools say they have not had this complaint from a multitude of others. They have had somewhat similar complaints (not exactly, such as email issues) that were related to Add-ons in Windows 8.
      My System SpecsSystem Spec

  4. #4

    Posts : 375
    Win 8.1 64bit
      My System SpecsSystem Spec

.edu sites load slowly
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