Windows 8 and 8.1 Forums


Unable to log into Outlook/Hotmail email a/c

  1. #1


    Posts : 3
    Win7-64

    Unable to log into Outlook/Hotmail email a/c


    Have new laptop OS win8.1

    Am able to start using password ???.Hotmail.com but cannot access mail. Each time I try with the mail app I get a full screen just showing the mail envelope.

    When trying to add a/c I am informed that already exists obviously!

    My desktop with Win7-64 hasn't any problems.

    Assistance appreciated.

    Rgds.

      My System SpecsSystem Spec

  2. #2


    Posts : 3
    Win7-64


    Further: I am able to open/log in to my email a/c - [Removed by Admin] - so my wife's laptop must me set up for email.

    I have checked her laptop and she definitely has an Outlook a/c. Why is she unable to access this?
    Last edited by Barman58; 28 Dec 2014 at 07:21.
      My System SpecsSystem Spec

Unable to log into Outlook/Hotmail email a/c
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