karenandcollins
New Member
- Messages
- 12
My husband's computer has IE 11 which has been running fine. Today it decided it was a good time to crash. We keep getting the box that says internet explorer has stopped working blah, blah, blah. I have tried everything I can think of even turning IE off and back on again. According to the Event viewer it says Faulting application name IEXPLORE.EXE, version 11.09600.17416, time stamp:0X5452EED9, faulting module name: KERNALBASE.dll version6.39600.17278, time stamp:0x53eeb460, Execution code: 0xe06d7363. He has a Toshiba satellite, running win 8.1
I am at my wit's end. I've checked toolbars, reset in Internet Options, just about anything I can think of. If anyone can help, I'd be so grateful! Thanks.
I am at my wit's end. I've checked toolbars, reset in Internet Options, just about anything I can think of. If anyone can help, I'd be so grateful! Thanks.
My Computer
System One
-
- OS
- 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- Asus x551ca
- Memory
- 4G
- Browser
- Internet Explorer
- Antivirus
- symantec cloud