Windows update deletes internet explorer

Arronb

New Member
Messages
16
Hi

very new here and only been using windows for 4 days which is windows 8.1 and sorry if this question has already been asked!

my laptop randomly shuts down yesterday 3rd december and does some random update, once completed I.E11 has been deleted off desktop and I'm only left with windows internet explorer tile which i hate using, the desktop version was similar to what i was using before. Is there any way of getting this back??

I have tried right clicking on the windows tile and pinning to desktop but on clicking on IE on the desktop it just flashes on and off instantly, I'm not sure thats even the same IE I was using before the updated deletion.

any ideas how to get it back??

i forgot to mention after the update it asked me what version do i want to use, firefox, internet explorer etc etc i refused all of them because i was happy with internet explorer, it failed to mention it had deleted it.

thanks in advance
 

My Computer

System One

  • OS
    Windows 8.1
Welcome to eight forums Arronb!
Ok 2 things. 1: Use Chrome or Firefox (they are much faster and have better functionality). And 2: You still have it. The shortcut was deleted. To get it back: First press start and R together. There should be a popup that says "Run". Next type "c:\program files\internet explorer" with the quotes. Then find iexplore.exe. Right click it and click "create shortcut". Next you should see a popup that says "Windows can't create a shortcut here. Do you want the shortcut to be placed on the desktop instead" Click Yes. Now you have internet explorer on your desktop again.
 

My Computer

System One

  • OS
    Windows 8.1 64-bit (6.3, Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G500
    CPU
    Intel i3-312M @ 2.50GHz
    Memory
    4G RAM
    Graphics Card(s)
    Intel HD Graphics 4000
    Screen Resolution
    1366x768 HD
    Hard Drives
    600G SATA Hard Disc Drive
    Internet Speed
    32Mb/s DL 23Mb/s Ul
    Browser
    Google Chrome
    Antivirus
    Malwarebytes
Welcome to Windows EightForums, Arronb. :)

Go to Apps screen (Start Screen > Ctrl/Tab) and look under I for Iexplore (not Internet Explorer). Right click and choose "Pin to Taskbar".

IE Snip.PNG
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
HippsieGypsie why u steal my fix?
 

My Computer

System One

  • OS
    Windows 8.1 64-bit (6.3, Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G500
    CPU
    Intel i3-312M @ 2.50GHz
    Memory
    4G RAM
    Graphics Card(s)
    Intel HD Graphics 4000
    Screen Resolution
    1366x768 HD
    Hard Drives
    600G SATA Hard Disc Drive
    Internet Speed
    32Mb/s DL 23Mb/s Ul
    Browser
    Google Chrome
    Antivirus
    Malwarebytes
Welcome to eight forums Arronb!
Ok 2 things. 1: Use Chrome or Firefox (they are much faster and have better functionality). And 2: You still have it. The shortcut was deleted. To get it back: First press start and R together. There should be a popup that says "Run". Next type "c:\program files\internet explorer" with the quotes. Then find iexplore.exe. Right click it and click "create shortcut". Next you should see a popup that says "Windows can't create a shortcut here. Do you want the shortcut to be placed on the desktop instead" Click Yes. Now you have internet explorer on your desktop again.


Thanks very much i will try that fix and post how i get on, thanks again for your time.
 

My Computer

System One

  • OS
    Windows 8.1
Arronb, did my fix work?
 

My Computer

System One

  • OS
    Windows 8.1 64-bit (6.3, Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G500
    CPU
    Intel i3-312M @ 2.50GHz
    Memory
    4G RAM
    Graphics Card(s)
    Intel HD Graphics 4000
    Screen Resolution
    1366x768 HD
    Hard Drives
    600G SATA Hard Disc Drive
    Internet Speed
    32Mb/s DL 23Mb/s Ul
    Browser
    Google Chrome
    Antivirus
    Malwarebytes

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
Really? Hmm let me see
 

My Computer

System One

  • OS
    Windows 8.1 64-bit (6.3, Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G500
    CPU
    Intel i3-312M @ 2.50GHz
    Memory
    4G RAM
    Graphics Card(s)
    Intel HD Graphics 4000
    Screen Resolution
    1366x768 HD
    Hard Drives
    600G SATA Hard Disc Drive
    Internet Speed
    32Mb/s DL 23Mb/s Ul
    Browser
    Google Chrome
    Antivirus
    Malwarebytes
Right click on this: IE.PNG
 

My Computer

System One

  • OS
    Windows 8.1 64-bit (6.3, Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G500
    CPU
    Intel i3-312M @ 2.50GHz
    Memory
    4G RAM
    Graphics Card(s)
    Intel HD Graphics 4000
    Screen Resolution
    1366x768 HD
    Hard Drives
    600G SATA Hard Disc Drive
    Internet Speed
    32Mb/s DL 23Mb/s Ul
    Browser
    Google Chrome
    Antivirus
    Malwarebytes

My Computer

System One

  • OS
    Windows 8.1 64-bit (6.3, Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G500
    CPU
    Intel i3-312M @ 2.50GHz
    Memory
    4G RAM
    Graphics Card(s)
    Intel HD Graphics 4000
    Screen Resolution
    1366x768 HD
    Hard Drives
    600G SATA Hard Disc Drive
    Internet Speed
    32Mb/s DL 23Mb/s Ul
    Browser
    Google Chrome
    Antivirus
    Malwarebytes
Try open file location via my way should open it in File Explorer. Right click the.exe there. What do you get?

There may be something wrong with your context menu.
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
Right click it you should see IEp2.png
 

My Computer

System One

  • OS
    Windows 8.1 64-bit (6.3, Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G500
    CPU
    Intel i3-312M @ 2.50GHz
    Memory
    4G RAM
    Graphics Card(s)
    Intel HD Graphics 4000
    Screen Resolution
    1366x768 HD
    Hard Drives
    600G SATA Hard Disc Drive
    Internet Speed
    32Mb/s DL 23Mb/s Ul
    Browser
    Google Chrome
    Antivirus
    Malwarebytes

My Computer

System One

  • OS
    Windows 8.1

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1

My Computer

System One

  • OS
    Windows 8.1 64-bit (6.3, Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G500
    CPU
    Intel i3-312M @ 2.50GHz
    Memory
    4G RAM
    Graphics Card(s)
    Intel HD Graphics 4000
    Screen Resolution
    1366x768 HD
    Hard Drives
    600G SATA Hard Disc Drive
    Internet Speed
    32Mb/s DL 23Mb/s Ul
    Browser
    Google Chrome
    Antivirus
    Malwarebytes
Arronb, follow my fix. I also posted pictures of the 3rd and 2nd to last
 

My Computer

System One

  • OS
    Windows 8.1 64-bit (6.3, Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G500
    CPU
    Intel i3-312M @ 2.50GHz
    Memory
    4G RAM
    Graphics Card(s)
    Intel HD Graphics 4000
    Screen Resolution
    1366x768 HD
    Hard Drives
    600G SATA Hard Disc Drive
    Internet Speed
    32Mb/s DL 23Mb/s Ul
    Browser
    Google Chrome
    Antivirus
    Malwarebytes
Welcome to Windows EightForums, Arronb. :)

Go to Apps screen (Start Screen > Ctrl/Tab) and look under I for Iexplore (not Internet Explorer). Right click and choose "Pin to Taskbar".

View attachment 54821


Thanks i did try that but on clicking on the icon i.e just flashes on and off instantly.

there is no iexplore either! Only internet explorer

iexplore is the desktop version. Internet Explorer is the Modern version. I have both on my Apps screen. I should think you have also.
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
Arronb, follow my fix. I also posted pictures of the 3rd and 2nd to last


Ok i get the shortcut on my desktop which i have managed before so your fix works great but one major problem when i click on the icon to open it, it just flashes on and off so it doesn't open
 

My Computer

System One

  • OS
    Windows 8.1
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