Windows 8 and 8.1 Forums


Internet explorer keeps crashing

  1. #1

    Internet explorer keeps crashing


    Hi my neighbour is having trouble with internet explorer crashing wether he opens it the first time or the last it just says internet explorer has encountered a problem and needs to close.
    I have told him to reboot the computer but it makes no difference he is bedridden so it is hard for to troubleshoot over the phone any help or advice as to what to look for would be great thank you.
    Kind regards Steve

      My System SpecsSystem Spec

  2. #2


    Troubleshoot Internet explorer by deleting browser cache & history, you may also use disk cleanup tool or CCleaner.

    Open IE Properties - Click on tools – click on internet options – security – rest all properties as default.

    Last step but not the least, if you still facing same problem with IE then Use the Manage Add-ons tool, and disable each one after the other to find out which one is causing the problem.
      My System SpecsSystem Spec

  3. #3


    thank you that will help him greatly I will tell him very much appreciated
    kind regards Steve
      My System SpecsSystem Spec

Internet explorer keeps crashing
Related Threads
Internet Explorer 11 crashing in Browsers & Mail
Internet Explorer 11 crashes when jamming out on Farmville 2 on Zynga.com, here is the most recent crash report... NOTE: I just reinstalled Windows 8.1 last night before going to bed so I have all updates installed and no other programs on my machine. Source Internet Explorer
File Explorer keeps crashing in General Support
Ok, I've given up trying to get help on this, instead I would like to find out HOW I can go about finding out how it's happening. Every time I try to locate a wav file in a folder, or even just open the folder, I get that dreaded green bar. That tells me right off it's going to crash. I've disabled...
After upgrading my OS to Win 8.1 Pro, (upgraded from 8.0) when using Explorer it keeps locking up and hangs the entire machine - the mouse freezes and the entire thing locks up, the only way to recover is to reboot the PC. Looking at it, it looks like it might be caused by pop ups from the page...
explorer.exe keeps crashing in General Support
I don't know what happenned but since a few days explorer.exe keeps crashing and i can't do anything with my PC. When it starts, the screen is black and the startmenu/taskbar keeps diseapearing and reappearing. It looks like explorer.exe will crash a few miliseconds after being started and then...
Hi guys, Can anyone give me a solution why Windows Explorer always crashing everytime I want to launch it? Last time I do before it happen is scanning the whole system with Avast! Anti-virus, On 60% of file scanned, I want to copy something and then I don't know why the Explorer won't open and the...
Hi I am new to this thread and I don't know if I have posted my problem in the correct thread or not anyway my problem is Internet Explorer keeps crashing! I have Windows 8 64 bit and I use the desktop Internet Explorer (I don't know what version it is, 10 I imagine?) Anyway whenever I try to...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook