Outlook Express pops open when I haven't asked it to

vanchopski

New Member
Messages
4
Often, as in several times daily, Outlook Express will suddenly pop open while I'm using another app. This happens while Express is pinned to the taskbar and is open in the background. It happens when I am using the built in mouse on my Lenovo laptop to move the cursor around the screen although it has happened when my mouse is in the centre, periphery, moving up, moving down, left, right etc so there doesn't seem to be any correlation between any particular motion I'm making with the mouse and this very annoying glitch occurring. I.e. I haven't noticed that I am accidentally pressing a button or using some mouse gesture that would cause this to happen although I'm not really up on all the possible ways that 8.1 uses to open/close apps.
Any obvious culprits I should be looking at?

Thanks.
 

My Computer

System One

  • OS
    8.1
You could be right. It actually says it's Outlook but it didn't look like the full version of it to me so I assumed it was an express version. I don't use it for email except for when I click on a web email link and it automatically opens. Then I leave it open and pinned to taskbar until that particular conversation is over. So it could be the full version of Outlook.
The funny thing is that even though I have other apps open and pinned, its only Outlook that pops open like this.
 

My Computer

System One

  • OS
    8.1
The default e-mail program (in this case Outlook) will pop up or open if the mouse cursor clicks on an e-mail link on a web page or e-mail link that is embedded in a document or spreadsheet.
 

My Computer

System One

  • OS
    Windows 8.1 64-bit OEM
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 17R - 5737
    CPU
    Intel i5-4200U Processor (3M Cache, up to 2.6 GHz, UMA)
    Memory
    8 GB Dual Channel DDR3L 1600MHz (4GBx2) Memory
    Graphics Card(s)
    Intel HD Graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17.3 inch LED Backlit Display with Truelife and HD+
    Screen Resolution
    1600 x 900
    Hard Drives
    Western Digital, 1-TB WD Blue SATA III, 5400 RPM, 8 MB Cache
    Mouse
    Microsoft Comfort Mouse 4500
    Internet Speed
    20 mb up / 17 mb down
    Browser
    Google Chrome 64-bit
    Antivirus
    MS Defender / Malwarebytes PRO
Thank-you. This isn't happening when I click on anything though. This is happening simply as a result of moving the cursor across the screen. It happens in different places on the screen, when I'm moving in any direction (i.e. it doesn't happen only when I move in one particular direction) and it's only ever Outlook that pops open.
 

My Computer

System One

  • OS
    8.1
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