Windows 8 and 8.1 Forums


Win8.1 Mail app crashes

  1. #1


    Posts : 2
    Windows 8.1

    Win8.1 Mail app crashes


    Hello,
    My Mail application on my Windows 8.1 won't open properly. When I open it, it loads the UI, and then crashes. The icon is still in my taskbar, but clicking it just makes it crash again. I talked to someone from Microsoft Support, who couldn't figure it out. The person linked me a troubleshooter after our conversation, which shows this: Click image for larger version
    I looked around myself too, but couldn't really find anyone that had a solution that is not Raptr.
    I tried re-installing the application, but the same thing happened once I tried it again.

    If anyone has any ideas, some assistance would be greatly appreciated!

    - Colin

      My System SpecsSystem Spec

  2. #2


    Posts : 123
    Windows 8.1


    Update the Windows Store App itself and all your Apps.

    Maybe look at your Display Adapter Driver, it does not matter about it being out of date. I use slightly older tried and tested ones, never been a problem.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1


    I'm kind of new to Windows still, and I'm not sure how to update the actual Store?
      My System SpecsSystem Spec

Win8.1 Mail app crashes
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