Solved Windows 8.1, IE 11, bookmarking problem

MexicoLinda

New Member
Messages
2
Location
Lake Chapala, Mexico
I have a new acer laptop with IE 11 and Windows 8.1, it is also a touch screen and I'm using the metro mode.
I had bookmarked/favourites on the computer but, they have disappeared. The only ones now there are the ones pinned to start. I have tried to add a favourite again but, the screen freezes when I touch the "add to favourites" icon.
After about 20 seconds, it kicks back to the start screen.
I know very little about computers and am frustrated with this. Is it me, the browser or computer?
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire
    CPU
    Intel 5
    Antivirus
    Karperskyy
Hey mate,

This is very odd behavior, and should obviously not be happening. Here are a some things you could try, to solve the problem: What to do when Internet Explorer isn't working - Windows Help - BUT be sure to only bother using the recommendations listed under "Internet Explorer crashes constantly" (Second Option from top, with 5 subcategories).

I would also check for any malware if the above options do not work. Take your time with this, I have confidence it will work out. Please post back any success or failure.

Also, in case it helps, this is a tutorial on how to use favorites in Internet Explorer: Use favorites to save websites you like - Windows Help
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel Core i7-3820 CPU OC @ 3.80GHz
    Motherboard
    Gigabyte G1.Assassin2
    Memory
    Corsair Dominator 16GB Quad Channel DDR3
    Graphics Card(s)
    Nvidia by EVGA - GeForce GTX 670 4GB
    Sound Card
    On board Creative SB X-Fi
    Monitor(s) Displays
    acer 24" H243H
    Screen Resolution
    1920 X 1080
    Hard Drives
    Main 500GB Hybrid Drive @ 7,200RPM
    Secondary OCZ SSD Vertex 3 Max IOPS
    PSU
    Silent Pro 1000w gold 80+
    Case
    Azza Hurrican 2000
    Cooling
    Liquid CPU cooler & fans
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Tek Republic Wired Laser Mouse
    Internet Speed
    5ms Ping 5.15Mb/s Download .64Mb/s Upload
    Browser
    Internet Explorer
    Antivirus
    Defender, Malwarebytes
The issue seems to have fixed itself. I went back to it after a few hours and it worked fine. My bookmarks even reappeared. I will look at the info you suggested and see if I'm inadvertently doing something wrong.
Thank you for the help,
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire
    CPU
    Intel 5
    Antivirus
    Karperskyy
Very cool! Glad to be of help :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel Core i7-3820 CPU OC @ 3.80GHz
    Motherboard
    Gigabyte G1.Assassin2
    Memory
    Corsair Dominator 16GB Quad Channel DDR3
    Graphics Card(s)
    Nvidia by EVGA - GeForce GTX 670 4GB
    Sound Card
    On board Creative SB X-Fi
    Monitor(s) Displays
    acer 24" H243H
    Screen Resolution
    1920 X 1080
    Hard Drives
    Main 500GB Hybrid Drive @ 7,200RPM
    Secondary OCZ SSD Vertex 3 Max IOPS
    PSU
    Silent Pro 1000w gold 80+
    Case
    Azza Hurrican 2000
    Cooling
    Liquid CPU cooler & fans
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Tek Republic Wired Laser Mouse
    Internet Speed
    5ms Ping 5.15Mb/s Download .64Mb/s Upload
    Browser
    Internet Explorer
    Antivirus
    Defender, Malwarebytes
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