Windows 8 and 8.1 Forums

Unable to add account to Windows Mail App

  1. #11

    Posts : 959
    Windows 8.1, 10

    Sorry if I'm off-beam here... but some mail apps need 'App Passwords' to work with accounts with 2-step turned on.
    App passwords and two-step verification - Windows Help

    Could that be worth a try?

      My System SpecsSystem Spec

  2. #12

    Posts : 22,565
    64-bit Windows 10


    I bet that could just be the issue.

    Microsoft Account App Passwords - Create or Remove
      My System SpecsSystem Spec

  3. #13

    A Finnish ex-pat in Leipzig, Germany
    Posts : 1,452
    Windows 8.1 Pro with Media Center

    Yes, one obstacle cleared. Thanks David .

    I was able to finally add this account to Mail App using the App Password feature. However, I am still unable to add a user profile to Windows 8.1 using this MS account, primary or alias.
      My System SpecsSystem Spec

  4. #14

    Posts : 1,875
    Windows 10 Pro Prieview x64
      My System SpecsSystem Spec

  5. #15

    A Finnish ex-pat in Leipzig, Germany
    Posts : 1,452
    Windows 8.1 Pro with Media Center

    Some advance. One laptop, signed in to Windows 8 with my main MS account, deleted this problematic user profile. Rebooted, added the account again, switched user to sign in. This time I came this far, first step after giving your credentials:

    Click image for larger version

    After that, again a black screen with visible cursor. Gave up after waiting over 20 minutes, HDD working all the time.
      My System SpecsSystem Spec

Page 2 of 2 FirstFirst 12
Unable to add account to Windows Mail App
Related Threads
Stuck with e mail account in Installation & Setup
Please bear with me- I'm a complete 8.1 newbie and flabbergasted by the new screens! When I first started my Dell XPS 15 yesterday with W 8.1 I was forced to enlist @ Now I have an e mail acct I will never use plus my own... And two login instances. Can I get rid of this...
redo outlook 2013 mail account in Browsers & Mail
I have just installed Outlook 2013 and started my mail account. Unfortunately I let Outlook configure my email account automatically and it configured as IMAP and not a POP account so I have an OST instead of a pst what is the best way to delete the account I created and start again this time...
Hi. I have a similar problem. I don't have a Microsoft account, I don't want one. My Windows 8 E-Mail address is for the E-Mail account on the family webserver, and yet when I get the confirmation E-Mail, it links me to a hotmail/outlook login page. hotmail/outlook can't process my Windows...
A few days ago I went to Outlook.Com and established an email account. Now I want to delete that account and remove all things associated with but still retain my Microsoft Account. It might come in handy for getting Apps and other things from the Microsoft Store. I tried to remove...
Following on from the thread about changing Windows Live ID (, and successfully integrating the new account into Office Outlook 2007, I'm discovering to my disappointment that the new...
Please Help me. I'm stuck. Thank you, Kent Bailey
I am unable to Add my Gmail account in the mail app in Windows 8 Release Preview. it was working fine in Consumer Preview. It gives an error "The server did not recognize your email address or Password..blah..blah.." Please help me out guys. P.S.:- I am able to add my Hotmail account.
Eight Forums Android App Eight Forums IOS App Follow us on Facebook