Windows 8 and 8.1 Forums

Win 8 laptop connecting to internet but browsers wont

  1. #1

    Win 8 laptop connecting to internet but browsers wont


    I have an HP laptop running Windows 8.
    On 09/15, it did an automatic update to Windows.
    After that I am not able to browse internet using any browser - IE, firefox, Chrome.
    My laptop connects to internet. Apps like yahoo messenger works fine. But browsers wont.

    I searched internet and as per some forums I tried 'netsh winsock reset ' command.
    After that browser will connect to internet, but after a minute or so, it stops connecting.
    Also, I noticed that when I do a restart, the laptop doesnt restart.
    It shoes the 'Restarting' screen for hours and I have to manaully power it off.

    I have no clue what update was pushed by microsoft which messed up my laptop.
    Can anyone of you help me with this.
    The laptop is pretty new and I did not have any issues until the windows update.

    Thanks and Regards

      My System SpecsSystem Spec

  2. #2

    Posts : 375
    Win 8.1 64bit

    What happens when you enter a url in the browser ? Any time of notification/error ? Reset browser ?

    Have you scanned your system with your AV ? Check the event viewer for possible errors.

    Do a system restore to date prior to updates and reinstall updates.

    System Restore - How to Do in Windows 8
      My System SpecsSystem Spec

Win 8 laptop connecting to internet but browsers wont
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