Windows 8 and 8.1 Forums

Windows Live Mail Receives But Will Not Send

  1. #1

    Windows Live Mail Receives But Will Not Send

    Windows 8.1 (OEM)
    My email server is POP only. I have been using Thunderbird for email, but it hangs up quite a bit.
    My ISP does not offer IMAP, so want to keep my POP email, so have downloaded Windows Essentials/Live Mail. WLM receives ok, but will not send. As far as I can tell, I have the same account properties and settings (ports, checked boxes, login info, etc.) in WLM as I do in Thunderbird. And the settings are actually the same as on my old Vista machine using WLM which sent fine. I get this error screen from WLM when sending an email:
    "The connection to the server has failed.
    Subject 'Send Test from WLM '
    Server: ''
    Windows Live Mail Error ID: 0x800CCC0E
    Protocol: SMTP
    Port: 587
    Secure(SSL): Yes
    Socket Error: 10060"

    Incoming mail is set to port 110; outgoing mail port is 587. SSL box is checked for SMTP port. My antivirus is native Windows Defender.

    Any clues will be appreciated.

    John Hanley
    Houston, TX

      My System SpecsSystem Spec

  2. #2

    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64

    try port 465 instead of 587 for outgoing.
      My System SpecsSystem Spec

  3. #3

    Tried Port 465 Without Success

    Using port 465 instead of 587 did not work either. With 465, I did not get the full error screen noted above, just the 'Error !' on the status bar. An interesting note: while WLM is attempting to send the outgoing mail message, the word 'Connecting...' is in the status bar for somewhere between 4 to 6 minutes. This seems odd, since the 'Server Timeouts' setting in Properties is set to only 1 minute.
    Also may be of interest: I had tried to use WLM back in January 2104 with the same result of can receive but not send. I had hoped something might have changed in the interim to try it again.
      My System SpecsSystem Spec

  4. #4

    Problem is Solved

    This problem was solved for me by a sharp eyed fellow in reply to a similar posting in a Microsoft Support forum. I was using an incorrect SMTP server name of Server: ''. The correct Earthlink SMTP server name is With this correct name, I am sending just fine. Gads, what a blind spot....
      My System SpecsSystem Spec

Windows Live Mail Receives But Will Not Send
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