Windows 8 and 8.1 Forums


Catch 22 is setting up e-mail in Windows 8.1

  1. #1


    Posts : 2
    Windows 8.1

    Catch 22 is setting up e-mail in Windows 8.1


    I am trying to set up a new Toshiba Satellite C55 laptop. It has Windows 8.1 installed. The mail app has been uninstalled. I can go to the Windows store where the Mail app is a free download, but you have to be registered to download it. They require you to verify your e-mail address as a part of the registration procedure but the only computers I have with that address are running Windows XP so the verify box in the query will not work. In other words I can't set up an e-mail account since I don't have the Mail app and can't down load the free Mail app since I don't have e-mail in a Windows 8 or 8.1 machine. Have spent hours on net trying to find a workaround, No luck.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,627
    win8.1.1 enterprise


    hello and welcome to eight forums .I use windows live mail instead of the mail app , it what I use ,I have it setup to use my 2 Hotmail acct one outlook.com and 2 internet service provider email addresses .any help with it just ask .
    Download Windows Live Mail 2011 from Official Microsoft Download Center
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1


    caperjack

    Thanks. That seemed like a simple way around the problem. I downloaded and installed Windows Live Mail and set up my user account. I have done that for my Comcast e-mail account on numerous computers with never any problem. Guess I am jinxed. The laptop neither sends nor receives e-mails. I double checked with Comcast -- my ISP provider -- to make sure the ports I used for POP and SMTP were current. They are -- but still nothing goes in or out.

    Believe it or not, I have spent a day just trying to get e-mail to work on this laptop.

    PS
    The internet connection is excellent -- just measured 30.42 Mbps down and 6.30 up
      My System SpecsSystem Spec

  4. #4


    Posts : 2,627
    win8.1.1 enterprise


    I never had a problem setting up live mail and I have done it many time in the past few years ,not sure where to tell you to look for a fix.
      My System SpecsSystem Spec

Catch 22 is setting up e-mail in Windows 8.1
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