Windows 8 and 8.1 Forums


Many Windows Mail critical events in Reliability Monitor

  1. #1


    Posts : 21
    Winsows 8

    Many Windows Mail critical events in Reliability Monitor


    I check Reliability Monitor from time to time. I was taken aback today to find Windows Mail creating a critical event and appearing as 'Stopped working' each day for the past six days. There are five listings on day one, five on day two, two on day three, one on day four, two on day five and two on day six. 'Check for a solution' provides no solution. I do have to close and reopen Windows Mail on some occasions when it is stuck at 'Connecting'. The second attempt usually results in Windows Mail receiving mail. That, however, has been a situation that I have lived with for a long time and I am unaware that it caused a critical event in the past. Now, it seems, a critical event is created each time I open Windows Mail. That, I can monitor now I know it is happening but I wondered whether anyone can throw more light on this matter.
    Please move this to 'Performance and Maintenance' if more appropriate.

      My System SpecsSystem Spec

  2. #2


    Posts : 1,875
    Windows 10 Pro Prieview x64


    Just to be clear do you mean the Windows 8 mail app or the old Windows mail from Vista times?
      My System SpecsSystem Spec

  3. #3


    Posts : 21
    Winsows 8


    adamf
    It is Windows Live Mail that is part of Windows Live Essentials, not the Windows 8 app.
      My System SpecsSystem Spec

  4. #4


    Posts : 21
    Winsows 8


    I see that I installed 13 Windows Updates on September 10th, recorded at 11.59 and 12.41. The first critical event occurred at 13.40 on that day, followed by four more. I have a System Restore point for 7th September. Should I not receive a reply that points to something else, I am inclined to invoke System Restore and install Windows Updates one by one with a suitable time between to see whether any is responsible.
      My System SpecsSystem Spec

  5. #5


    Posts : 1,875
    Windows 10 Pro Prieview x64


    Don't worry about reliability monitor - it never gives any useful information or solutions.

    I use Windows Live Mail also and have also found it hangs sometimes.

    By all means restore - some people here have had problems with these updates (which always turn up on first Tuesday of the month). In my case they work. Even if you prove one is failing then you are still sort of stuck though - you'll have to install it eventually as it will be a pre-requisite for the next lot.

    Up to you but if your mail works and the only problem is reliability monitor I'd ignore it.
      My System SpecsSystem Spec

Many Windows Mail critical events in Reliability Monitor
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