Windows 8 and 8.1 Forums


French Hotels Wifi Problems

  1. #1


    Posts : 6
    Windows 8.1

    French Hotels Wifi Problems


    This is a cautionary tale that may help somebody

    I have just bought a new laptop with win 8.1 and Outlook 2013 installed.

    We set off from London on a grand continental tour and in Paris I logged onto the hotel internet and for a few minutes Outlook worked OK then it refused to send any emails and costantly demanded my name and password. Also my browser was reluctant to let me access Google - all of which suggested malware and possibly some sort of DNS problem. So, I gave up

    In our next hotel in Vichy, 270 miles away, I logged on and exactly the same problem. So, I did a system restore to an earlier date that I knew was OK but the same thing happened - constant demands for name and password.

    My girlfriend also had problems with her PC. So, this, allied with a host of other problems (not computer related) meant that we gave up and returned to London

    In London, on my own wifi setup everything worked perfectly.

    So, it would appear that we were either extremely unlucky or most hotels in France are a serious hazard.

    So, be warned!

      My System SpecsSystem Spec

  2. #2


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Oh those French people!

    Wish I could make the trip and check it out for myself.
      My System SpecsSystem Spec

  3. #3


    India
    Posts : 1,536
    Win 8.1 Update x64


    Quote Originally Posted by popeye View Post
    Oh those French people!

    Wish I could make the trip and check it out for myself.
    Wish you good luck, :thumbup:

    I too wish to have a trip there, though not with laptop - but would definitely would love to test their WiFi with my Lumia or Moto
      My System SpecsSystem Spec

  4. #4


    Hafnarfjörður IS
    Posts : 4,376
    Linux Centos 7, W8.1, W7, W2K3 Server W10


    Hi there

    It's NOT the French (and I've had problems with this before) -- If you have say a home IP (email say doggy@virgin.com or doggy@virgin.co.uk or similar types of ISP supplied email addresses) you usually won't be able to SEND email from email clients like outlook when away from your home ISP and not logged on via your router / cable box but will have to use a WEBMAIL service or subscribe to something like AUTHSMTP. Receiving email is no problem BTW.

    It depends on the arrangements with the service provider whether they will allow other logons on to their email servers for SENDING mail when you are logged on not at home on your own router.

    France has IMO a far better and faster Wifi service than the UK and it also doesn't block nearly as many sites either - UK is worlds nr 1 - even overtaking CHINA for the number of websites it blocks - although of course relatively easy to bypass.

    People must realise that a lot of email servers take precautions against SPAM and bulk email sending / relaying / forwarding which is why things like OUTLOOK only work from your HOME ISP for mail sending except in a few cases where the new service provider has an arrangement with your home ISP.

    It's horrible I know but webmail will always work for SENDING email - and you could always try and use a UK Proxy to gain access to other services like SKY GO.

    I wouldn't (this time) blame the French. !!!

    I found taking out a monthly pass to something like ORANGE WIFI in France actually worked OK - Orange I believe does have an arrangement so you can use things like OUTLOOK. Normal hotel WIFI won't have.

    (Orange might have been taken over by now but the new company will work just the same - I'm usually working in Belgium (PROXIMUS / BELGACOM works OK too) rather than France these days).

    Am I actually DEFENDING the French here !!! must be a rare occurrence - but seriously it's not the fault of FRANCE but your own ISP.

    Cheers
    jimbo
      My System SpecsSystem Spec

  5. #5


    India
    Posts : 1,536
    Win 8.1 Update x64


    @jimbo

    Didn't know that , that's quite informational :thumbup:
      My System SpecsSystem Spec

  6. #6


    Hafnarfjörður IS
    Posts : 4,376
    Linux Centos 7, W8.1, W7, W2K3 Server W10


    Hi there

    Authsmtp works fine - not too expensive if you travel a lot and need outlook etc.

    Outgoing authenticated SMTP server and email relay service (solves most SMTP and email relay errors).

    Cheers
    jimbo
      My System SpecsSystem Spec

  7. #7


    India
    Posts : 1,536
    Win 8.1 Update x64


    $32 annually with 100MB limit is pretty decent pricing , it'll be useful to the travelers a lot.
      My System SpecsSystem Spec

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