Windows 8 and 8.1 Forums


Email notification sound not working

  1. #1


    Posts : 7
    Windows 8.1

    Email notification sound not working


    Windows mail on windows 8.1 will not play notifications, I setup a custom wav sound and set up notifications in windows mail and it still doesn't notify me.

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  2. #2


    Posts : 1,875
    Windows 10 Pro Prieview x64


    Is Play notification sounds turned on and you are not in quite hours? If so you could look here - outlook had an issue with the wav format used - perhaps a similar issue... Outlook 2013 new mail notification sounds can't be changed
    Attached Thumbnails Attached Thumbnails Untitled.png  
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  3. #3


    Posts : 7
    Windows 8.1


    Yes its turned on, Im using Windows Mail not Outlook. I'll try a different format but the default notification never played either.
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  4. #4


    Posts : 7
    Windows 8.1


    I tried setting it to the default sound and changed Desktop mail notification as well still nothing... This is a big issue for me I work from home and need to be able to hear when I receive new emails.
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  5. #5


    Posts : 22,582
    64-bit Windows 10


    Hello Scromer,

    Double check using the tutorial below to see if it may help.

    Mail App Email Notifications - Turn On or Off in Windows 8
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  6. #6


    Posts : 7
    Windows 8.1


    its a filetype issue, I finally got the toast notifications working and it must not like wav files Thanks for all your help!
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  7. #7


    Posts : 22,582
    64-bit Windows 10


    Great news.
      My System SpecsSystem Spec

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