Windows 8 and 8.1 Forums


email account deleted, no option to add new account?

  1. #1


    Posts : 1
    Win 8 CP

    email account deleted, no option to add new account?


    Something odd has just happened with my mail.
    I previously had both the hotmail account and an MS Exchange work email account loaded onto the Win8 CP mail.
    Now the exchange account has disappeared, and there is no longer a button anywhere to allow me to add the account back in.

    Anyone have any suggestions?

      My System SpecsSystem Spec

  2. #2


    In My PC
    Posts : 32
    Win7 Pro (SP1 x64) & Win8 Pro (RTM x64)


    are u using the metro app? if that's the case;

    in your Metro Mail App, open up the charms bar (win key+C) and go to settings or accounts, from there you can add new or delete...
    Im not on my Win8 right now to post screenies, but I think u get the point.
      My System SpecsSystem Spec

  3. #3


    Posts : 1
    Windoows 8

    Metro Mail lost email accounts, right click does not work to re-add!


    Quote Originally Posted by udon918 View Post
    Something odd has just happened with my mail.
    I previously had both the hotmail account and an MS Exchange work email account loaded onto the Win8 CP mail.
    Now the exchange account has disappeared, and there is no longer a button anywhere to allow me to add the account back in.

    Anyone have any suggestions?
    Same thing happened here a day after an update (March 26th). This navigation is FRUSTRATING.. its supposed to make things easier, not learn a new language. Get real.
      My System SpecsSystem Spec

  4. #4


    Posts : 1
    Windows 7x64 & Windows 8x32 CP


    The option to add email accounts are still there.
    1. Go to app called "Mail" first.
    2. Go to the right most corner of your screen there you will find "Settings".
    3. Click "Settings"
    4. Click on "Accounts"
    5. Click on "Add an account"

    Here you have the option to add a Hotmail (or Live), Google, or Microsoft Exchange account.
      My System SpecsSystem Spec

  5. #5


    INDIA
    Posts : 148
    Windows 8 RP, Windows 7


    Quote Originally Posted by Big Kahuna View Post
    The option to add email accounts are still there.
    1. Go to app called "Mail" first.
    2. Go to the right most corner of your screen there you will find "Settings".
    3. Click "Settings"
    4. Click on "Accounts"
    5. Click on "Add an account"

    Here you have the option to add a Hotmail (or Live), Google, or Microsoft Exchange account.
    Actually you have to right click there and no need to move cursor.

    Then via bottom options, click Accounts, then click Add new account in left navigation pane and add another account. Hope this helps..
      My System SpecsSystem Spec

email account deleted, no option to add new account?
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