Windows 8 and 8.1 Forums

Mail Icon on Start Screen doesn't open to Mail

  1. #1

    Posts : 1
    Windows 8

    Mail Icon on Start Screen doesn't open to Mail

    Hello, I'm trying to help someone who is on Windows 8.. Myself, I use Windows 7 so I am not as familiar with Windows 8, so I was wondering if someone could help us out.

    She likes to use the Windows 8 Start Screen that has all the tiles on it. Normally, she clicks on the "Mail" icon to get to her email, but now when she clicks on the icon it doesn't go to her email and instead it goes straight to her desktop. I tried clicking another icon; the "weather" one, and it too goes to the desktop. She told me she downloaded a couple games from iWin a few days ago and I noticed a new toolbar in her browser so I tried disabling that, but no change. I've checked what the default browser is, Internet Explorer (what she normally uses). I also tried making Chrome the default browser but still no change.

    Anybody have an idea what it may be? Any help would be greatly appreciated.


      My System SpecsSystem Spec

  2. #2

    Posts : 22,573
    64-bit Windows 10

    Hello BruinBro, and welcome to Eight Forums.

    The list of items in the tutorial below are good first step to go through to see if it may help.

    Apps and Tiles Not Working or Responding: Fix in Windows 8

    Hope this helps for now,
      My System SpecsSystem Spec

Mail Icon on Start Screen doesn't open to Mail
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