Windows 8 and 8.1 Forums

win 8.1 mail oddity

  1. #1

    Posts : 31
    Windows 8

    win 8.1 mail oddity

    On my gateway desktop my mail icon has a 1 in it.
    even though I have cleaned out all the folders
    for all (Aol, att, gmail and yahoo) the 1 remains.
    it does change when I receive some mail (it was at 8 this morning)
    After I cleaned it the 1 is back.
    I also checked out the web mail sites to make sure nothing was in them.
    I booted up my laptops and its there too.
    Any thoughts on this ??

      My System SpecsSystem Spec

  2. #2

    Hi there. You may want to try the app troubleshooter and possibly other items here:

    Apps and Tiles Not Working or Responding: Fix in Windows 8

    Otherwise uninstall and reinstall the app which I know is a PITA since you have multiple accounts.
      My System SpecsSystem Spec

  3. #3

    Posts : 31
    Windows 8

    thanks uninstalling and reinstalling worked. it even kept the accounts.
      My System SpecsSystem Spec

  4. #4

    You're quite welcome. Glad to be of help and that something worked.

    I didn't know that it saves accounts. Strike up another point for Cloud services assuming you sign in using MS account?
      My System SpecsSystem Spec

  5. #5

    Posts : 31
    Windows 8

      My System SpecsSystem Spec

  6. #6

    Very cool!
      My System SpecsSystem Spec

win 8.1 mail oddity
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