Windows 8 and 8.1 Forums


Problem with attaching multiple files in Windows mail

  1. #1


    Posts : 12
    Windows 8.1

    Problem with attaching multiple files in Windows mail


    I have a Gmail account and signed it in on windows mail program
    I know that Gmail let me to send 25MB attachment with my emails
    When I try to send an email with more than one attachment which is only 7MB at all, I face this error: "problem with windows messenger program, check with your provider for more info"
    and also this happens when I try to send them in a compressed folder.
    then I have to send them one by one...
    what is the problem?

      My System SpecsSystem Spec

  2. #2


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    To attach multiple files, hold the Ctrl key while selecting your files.
      My System SpecsSystem Spec

  3. #3


    Posts : 12
    Windows 8.1

    You got it wrong bro


    You got it wrong bro
    the main problem is not selecting multiple files. problem is that when I try to send them it goes to outbox and after a minute that error happens
      My System SpecsSystem Spec

  4. #4


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Sorry, read it wrong. Are you using Google Drive for this?
      My System SpecsSystem Spec

  5. #5


    Posts : 12
    Windows 8.1


    No, I don't have Google Drive account. My attachments are on my hard disk. and I use my gmail on windows mail program.
      My System SpecsSystem Spec

  6. #6


    Welcome to Windows Eight Forums, amkhamse.

    Is this the Modern/Metro Store app or Windows Live Mail?

    In any regard, the fault message seems to be with limits of your ISP, unless it worked with prior email clients.
      My System SpecsSystem Spec

  7. #7


    Posts : 12
    Windows 8.1


    It's the modern windows mail app. I never had this problem with any of my Devices; I use windows mail app on my windows phone too and it doesn't have any problem like this
      My System SpecsSystem Spec

  8. #8


    Sorry for the delay. It's Sunday here.

    Try running Windows Store Apps Troubleshooter - Fix Apps in Windows 8
      My System SpecsSystem Spec

  9. #9


    Posts : 12
    Windows 8.1


    It didn't help, still have the problem.
      My System SpecsSystem Spec

  10. #10


    Quite honestly I don't have a Google account configured in my Mail app for I closed it out when running 8 and now on 8.1 so to test.

    I found this for which Google has limited some features in the app which may include attachment size. Not sure.

    How to sync Google services with Windows - Windows Help

    Open the mail app > Charms bar > Accounts > to make sure there are no "This account needs attention" warnings. You may have to sign into Google account online to fix. If I remember correctly that should be linked there to your non-MS accounts.

    As a test, sign into your Outlook.com account via a browser to try to send attachments there to see if it's limited.

    Try sending attachments via a MS account such as Live, Hotmail, etc to see if there are limits, although I have none.

    It may be that your ISP may have changed limits. It's strange that you can send compressed one at a time but not multiple. It may be the app, but may be something else.
      My System SpecsSystem Spec

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Problem with attaching multiple files in Windows mail
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