Thunderbird Install Hangs at "Create Shortcut"

PennalynnLott

New Member
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I am trying to install Thunderbird on a brand-new HP Envy laptop with Win 8.1. It gets to the "Create Shortcut [folder destination]" stage and hangs. I have rebooted my laptop and re-downloaded the Thunderbird install file, in case the first download contained some errors.

I am running Bitdefender Total Security 2014.

Any ideas?

Pennalynn
 

My Computer

System One

  • OS
    Win 8.1
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