Solved IE11 - Synaptics touchpad scrolling CONFLICTS!@#!

visruth

Well-Known Member
Pro User
Messages
1,536
Location
India
Hi everyone

I intended to post this one in Tablets & Touch section at first, but since this issue only occurs while using IE 11 -- I thought this may be due to some conflicts or settings change in IE 11 that is causing the issue.
I am using latest WIN 8.1.1 64-bit OS. Just bought this lap 2 months back. I had updated all the drivers, softwares and security patches from manufacturer's site & MS Windows too.
This problem is there right from the beginning. I had also updated my BIOS to the latest given in the HP product site. No drivers or softwares other than those given in product site are installed.
The issue is whenever I start using IE (I have IE11), the touchpad scrolling function freeze for sometime then again revert to normal and it goes on & on while browsing though different webpages irrespective of which one I open. When it start suddenly the touchpad cursor stuck up n immediately gets control of cursor but scroll function still remains inactive. I have not seen this issue otherwise while doing normal windows operations when IE is closed. But issue remains on other operations specifically scrolling through Windows modern apps while IE is open. I may not be able to reproduce this issue at a time specified by you, it just comes & goes intermittently.
I had done troubleshooting for touchpad, and everything went normal. I had looked for any driver issues but could not see any in the device manager. Had unistalled & reinstalled latest version of Synaptics touchpad from product site & from device manager on two separate occasions. Since getting this weird problem , I had looked for the settings option of Synaptics touchpad, And I can see that two-point scrolling, scrolling, smooth scrolling everything is enabled. the mouse pointer speed has also been maxed out by me. Vertical & horizontal scrolling speed has been increased by me to 6 from 3. All these steps taken by me still has not resolved my issue.


Hope someone would help me out!


p.s.: this issue remains while using USB wireless mouse too.


Thanks

Visruth
 

My Computer

System One

  • OS
    Win 8.1 Update x64
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion 15
    CPU
    Haswell Core i5 4200U
    Memory
    8GB Dual-Channel DDR3L @1600
    Graphics Card(s)
    Intel HD 4400 Integrated; 2GB Dedicated NVIDIA GT 740M
    Hard Drives
    500GB Samsung 840 EVO Internal SSD ;
    2TB WD MyPassport Ultra EHDD ;
    1TB TOSHIBA HDD
    Cooling
    Deepcool X6
    Mouse
    Logitech B175 Wireless Mouse
    Internet Speed
    10 Mbps
    Browser
    Opera v25.0
    Antivirus
    KIS 2014
    Other Info
    Microsoft Wired Xbox 360 Controller
Go for Opera browser - the glitch is gone :)
Thanks to David Bailey -see thread here.
 

My Computer

System One

  • OS
    Win 8.1 Update x64
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion 15
    CPU
    Haswell Core i5 4200U
    Memory
    8GB Dual-Channel DDR3L @1600
    Graphics Card(s)
    Intel HD 4400 Integrated; 2GB Dedicated NVIDIA GT 740M
    Hard Drives
    500GB Samsung 840 EVO Internal SSD ;
    2TB WD MyPassport Ultra EHDD ;
    1TB TOSHIBA HDD
    Cooling
    Deepcool X6
    Mouse
    Logitech B175 Wireless Mouse
    Internet Speed
    10 Mbps
    Browser
    Opera v25.0
    Antivirus
    KIS 2014
    Other Info
    Microsoft Wired Xbox 360 Controller
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