Windows 8 and 8.1 Forums

Junk folders

  1. #1


    Posts : 24
    windows 8

    Junk folders


    Somehow I have 2 junk folders in my Mail app on win 8.1. One is a bogus folder that I did not create. How can I delete it? I tried and nothing happens.

    Any help and suggestions will be greatly appreciated.

      My System SpecsSystem Spec

  2. #2


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    I have them too:

    Click image for larger version

    Only in Hotmail though.

    I worked on this for a couple of hours & got nowhere.
      My System SpecsSystem Spec

  3. #3


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    What if you log into hotmail via the browser to see if you have the same.
      My System SpecsSystem Spec

  4. #4


    Posts : 1,875
    Windows 10 Pro Prieview x64


    I had a similar issue with gmail although in my case I had both "bin" and "trash". As the mail app downloads the list of IMAP folders from the server you need to delete the one you don't want from their server (or mark them not to be downloaded). In gmail it is in settings/labels for example...
    Attached Thumbnails Attached Thumbnails Capture.PNG  
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  5. #5


    Posts : 24
    windows 8


    Sorry guys, I should have specified that my account is hotmail. Thanks for the replies.

    David, I have the same exact problem as you and tried many times to delete and no success.

    Topgun, when I go to hotmail through my browser it only shows the one valid junk folder.
      My System SpecsSystem Spec

  6. #6


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Thanks for responding.

    I use Gmail anyway.
    Was just trying to help out.
      My System SpecsSystem Spec

  7. #7


    Posts : 56
    windows 8.1 Pro


    I have the same issue, the only way to get back to one junk folder is to reinstall the mail app which is annoying as the 2nd junk folder will come back after like 3-7 days. It seems to have just recently started happening in say the last month.

    It also happens on a fresh install of 8.1 so I think it is something happening a Microsoft's end.
      My System SpecsSystem Spec

Junk folders
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