Windows 8 and 8.1 Forums

Email problems

  1. #1

    Email problems


    I have Outlook 2013 and my mail from Roadrunner is not always downloading from RR. Sometimes I have to click "work offline" and then switch it off to get my mail to download. Sometimes that doesn't even work.

    My question isn't how to fix it, since I tried asking and got no replies. So now I'm asking is it possible to download Windows Live? I have it on my laptop and it works good. Is it compatible with 8.1? And how do I "just" download Live? I tried downloading today and first of all it was done downloading and nothing happened. I hate that. I had to search around for the download and then discovered I had the writer, messenger and some cloud. I DO NOT WANT THOSE.... will never use them. I just want the mail program and why doesn't it install as soon as the download is finished? I can never find the download again because the name of the file is never what it should be. Help!

    Question: How can I get just Live Mail and how can I install it when there are no directions.
    Or what mail program would you suggest for POP since RR won't give me encrypted.

      My System SpecsSystem Spec

  2. #2


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Windows Live includes some other apps such as Messenger, Skydrive (now called OneDrive) etc... and It is compatible with W8.1.
    It is your responsibility to decide where you want to download it but the default is normally in the download folder. Again, it is your responsibility to decide what you want to install, If you want to install just Windows Live Mail then uncheck the others then they won't be installed.

    Hope this helps.
      My System SpecsSystem Spec

  3. #3


    I clicked to only download mail but got the other junk too. I'll try it again. But the download never started. Any idea what the name of the file is?
      My System SpecsSystem Spec

  4. #4


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    It is called Windows Essentials, just click on this link and click on download.
    Windows Essentials: Other Programs - Microsoft Windows

    Once you downloaded it, double click to run BUT pay attention to what it says on the screen, just check on what you want to install, in this case is: Windows Live Mail.

    For your info, it is easy for you to keep track, just download to the desktop so you don't have to hunt for it, Here's how you set up so all the download will be put on the desktop.

    If you use Firefox:

    Click image for larger version

    For IE:

    Click image for larger version
      My System SpecsSystem Spec

  5. #5

    HELP!


    OK I have it now, but it wasn't easy. I had to use control panel to find it "mail". Now not only did it not put an icon on my desktop, it didn't automatically put in my POP etc. Now I have to find out what it is. I have forgotten.

    What am I doing wrong?


    Unable to send or receive messages for the Roadrunner (barbee44) account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.


    Server Error: 0x800CCC90
    Server Response: -ERR [IN-USE] account is locked by another session or for maintenance, try again.
    Server: 'pop-server.roadrunner.com'
    Windows Live Mail Error ID: 0x800CCC92
    Protocol: POP3
    Port: 110
    Secure(SSL): No
    Last edited by Barbee; 10 Jun 2014 at 21:12. Reason: New development
      My System SpecsSystem Spec

  6. #6


    I don't know what part of New York you are in, but here is the incoming/outgoing information for New York for TWC.

    New York (Albany)


    incoming mail server: pop-server.nycap.rr.com
    outgoing mail server: smtp-server.nycap.rr.com
    New York (Central Northern)


    incoming mail server: pop-server.twcny.rr.com
    outgoing mail server: smtp-server.twcny.rr.com
    New York (Hudson Valley, Catskills)


    incoming mail server: pop-server.hvc.rr.com
    outgoing mail server: smtp-server.hvc.rr.com
    New York (New York City, Manhattan)


    incoming mail server: pop-server.nyc.rr.com
    outgoing mail server: smtp-server.nyc.rr.com
    New York (Rochester)


    incoming mail server: pop-server.rochester.rr.com
    outgoing mail server: smtp-server.rochester.rr.com
    New York (Binghamton, Vestal, Johnson City)


    incoming mail server: pop-server.stny.rr.com
    outgoing mail server: smtp-server.stny.rr.com
    New York (Staten Island)


    incoming mail server: pop-server.si.rr.com
    outgoing mail server: smtp-server.si.rr.com

    If the username and password is correct then I would have to assume as well that some sort of security is blocking the transmission of new messages and such. Make sure you have an exception for this program in both your firewall and anti virsus.
      My System SpecsSystem Spec

  7. #7


    None of those worked, finally I went into my laptop and copied what was there.
      My System SpecsSystem Spec

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